Highway Trailer Sales - Salem, Oregon Reviews
Highway Trailer Sales - Salem, Oregon Reviews
4.3
(11 reviews)
Dealership overview
Sales
4.4
Service
4.3
Parts
4.3
Warranty support
4.3
Reviews
Stars Refinement
11 ratings and reviews
Voted most helpful review
Lynne Wright
Oregon, USA
Reviewed on March 27, 2024
5.0
We had an amazing experience with Ronnie Lucas, he was super helpful! He answered all of our questions, listened well and sold us a camper in under an hour! He walked us through the next steps and explained we would have an appt with a tech to go through everything and make sure it all works properly before ...
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We had an amazing experience with Ronnie Lucas, he was super helpful! He answered all of our questions, listened well and sold us a camper in under an hour! He walked us through the next steps and explained we would have an appt with a tech to go through everything and make sure it all works properly before we drive it off of the lot. We are extremely pleased and would highly recommend Highway Trailer Sales to everybody!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Ronnie
Reviewed on May 21, 2023
5.0
Great product selection, not pushy, very knowledgeable. Service and parts on-site, and very professional / friendly. I recommend coming here if you are looking for a new or used trailer, 5th-wheel, or camper!...
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Great product selection, not pushy, very knowledgeable. Service and parts on-site, and very professional / friendly. I recommend coming here if you are looking for a new or used trailer, 5th-wheel, or camper!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Huntr
Oregon
Reviewed on May 9, 2022
5.0
I have been shopping for an RV for about a year, I shopped at Highway Trailer Sales and what a refreshing experience! Great selection and no pressure! Our salesperson was very patient with us on all our questions. Parts is very good also they helped us with all the right accessories for our new Cougar trailer...
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I have been shopping for an RV for about a year, I shopped at Highway Trailer Sales and what a refreshing experience! Great selection and no pressure! Our salesperson was very patient with us on all our questions. Parts is very good also they helped us with all the right accessories for our new Cougar trailer! I highly recommend this dealership!!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Emmeri
Oregon
Reviewed on April 22, 2022
5.0
Everyone is so friendly and helpful. If someone doesn’t know the answer they are willing to dig to find the answer for you. Always willing to go the extra mile for their customers. Just a wonderful atmosphere from a family owned operated business. Parts, sales, and service, highly recommend!...
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Everyone is so friendly and helpful. If someone doesn’t know the answer they are willing to dig to find the answer for you. Always willing to go the extra mile for their customers. Just a wonderful atmosphere from a family owned operated business. Parts, sales, and service, highly recommend!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Levi Groff
Oregon
Reviewed on April 16, 2022
5.0
Awesome place! Zero issues and an awesome and honest sales team! Very straight forward which I loved and no pressure! My wife and I had been shopping over a year! Found out dream trailer on sale, and had a great time going through the whole process from hwy trailer! Easily on of the better places to stop by, ...
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Awesome place! Zero issues and an awesome and honest sales team! Very straight forward which I loved and no pressure! My wife and I had been shopping over a year! Found out dream trailer on sale, and had a great time going through the whole process from hwy trailer! Easily on of the better places to stop by, maybe even drive away with an ear to ear smile with your new adventure!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Andy
Oregon
Reviewed on April 15, 2022
5.0
Family owned and operated since 1973! Fantastic parts and service departments to take care of all your trailer needs. Their new trailer selection is second to none! Whether you want a small, lightweight trailer or luxury 40 foot 5th wheel, Highway Trailer Sales has you covered!...
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Family owned and operated since 1973! Fantastic parts and service departments to take care of all your trailer needs. Their new trailer selection is second to none! Whether you want a small, lightweight trailer or luxury 40 foot 5th wheel, Highway Trailer Sales has you covered!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
James Burler
Oregon
Reviewed on April 5, 2022
5.0
I've owned/purchased several RV's over the decades, from various dealers. Highway Trailer, hands down, is the best. Friendly staff. The best service department I've experienced. And, if you've owned an RV, you know service and maintenance is a must. Wouldn't hesitate a second to recommended these people....
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I've owned/purchased several RV's over the decades, from various dealers. Highway Trailer, hands down, is the best. Friendly staff. The best service department I've experienced. And, if you've owned an RV, you know service and maintenance is a must. Wouldn't hesitate a second to recommended these people.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Jon Davidson
Oregon
Reviewed on April 1, 2022
5.0
Drove to Highway Trailer Sales from the Portland area due to their large inventory. When I arrived I was able to look at several different brands and had a great experience with my sales person. Ended up purchasing a Lance 1685 for a very competitive price.
I'm also planning on getting all my maintenance do...
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Drove to Highway Trailer Sales from the Portland area due to their large inventory. When I arrived I was able to look at several different brands and had a great experience with my sales person. Ended up purchasing a Lance 1685 for a very competitive price.
I'm also planning on getting all my maintenance done at Highway Trailer Sales after having a very in-depth walk through of my Lance with one of Highway Trailer's technicians.
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Joseph
Oregon
Reviewed on April 1, 2022
5.0
What an amazing experience! The staff is very knowledgeable and kind, I'll be buying my next RV here for sure! This is a family owned business that I'm happy to support. The salesman called and checked up on me after I towed my trailer home as well!...
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What an amazing experience! The staff is very knowledgeable and kind, I'll be buying my next RV here for sure! This is a family owned business that I'm happy to support. The salesman called and checked up on me after I towed my trailer home as well!
Sales
5.0
Service
5.0
Parts
5.0
Warranty / Support
5.0
Voted most helpful review
Brenda
Oregon
Reviewed on January 12, 2021
1.3
My wife and I bought a class A Thor ACE in the beginning of October 2020. When we went to pick it up and get all the information about it, like they said over and over that they would. “Don’t worry about it, we will definitely go over everything and put you at ease.”
When we got there t...
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My wife and I bought a class A Thor ACE in the beginning of October 2020. When we went to pick it up and get all the information about it, like they said over and over that they would. “Don’t worry about it, we will definitely go over everything and put you at ease.”
When we got there the guy said he didn’t know how to dump the black and grey tanks, his excuse was that they usually Only sell trailers not a class A RV.
They didn’t clean it at all and especially with the pandemic going on...we did get the manager of service to help us out, he got a guy, with no mask on, to clean it!!!
They installed solar panel and didn’t even wire properly. So we kept running out of energy.
We told them over and over that they said that we had 30 days to make sure everything was running right...and after we got it they said, “We never say that!”
Afterwards the display of the running hours of the generator stopped working, and again they said, “We only usually sell trailers not motorhomes!”
I don’t know how many times they gave that excuse to us!
So we made an appointment at another RV company to go through everything on the RV. And they found two wires totaling came off the batteries...
So my opinion to ANYONE who wants to buy an RV DO NOT BUY FROM THIS COMPANY!
Sales
2.0
Service
1.0
Parts
1.0
Warranty / Support
1.0
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