Heartland Prowler reviews

Bought my Toy Hauler brand new. Love the floor plan. I did remove the fold down beds in the rear and replaced with 2 nice recliners. Overall the Toy Hauler has been fun to own. Problem now is the Alpha TPO roof has failed and I need to replace rotten wood and install a new membrane. Alpha Systems are supposed to be warranteed for 12 years and like all of the RV companies I have yet to hear back from them in regards to the warranty. I have inspected, washed and caulked every year. When not in use I have a very expensive waterproof Cover for it. Anyone else have a Alpha Systems roof failer. ?? Show less

Ive had my prowler for 2 years now. I wish I could say I've enjoyed it the whole time, but quality issues and support have been a real problem. We went with this trailer due to the bunk hose and a bath and a half. Plenty of room for us. Heartlands website praised the quality control aspect of things and how they build better than the rest. I've had plumbing leaks. I replumbed all water lines in the trailer to fix leaks and prevent future leaks due to chaffing. All the interior walls are peeling. I had to re wire my interior fridge due to it shutting off. The awning ripped on our second trip and was not covered. After a year the awning motor needed to be replaced. After many trips screw tips are now pultruding from the siding. The under belly panels of the trailer are falling down and duck tapped where cuts were made after it was installed. Ive taken it to the dealer for it to sit for a year. Not everything was done but I could use it. Picked up nothing was fixed! still have many water leaks inside from the interior plumbing. After calling heartland I found out the dealer never even started the claim.They gave me a list of dealers to use. All were booked really far out to the point where id go a whole season making payments and unable to use the trailer. I took things into my own hands and did the repairs. The more I dig into this trailer to more quality and workmanship issues I find. A lot of spot with no wall insulation, and NO INSULATION in my roof. No wonder it's pre wired for a second ac unit. The single unit can't keep up in 80+ deg weather. I would not recommend purchasing a heartland trailer. Show less

We enjoy the R/V for camping and getaways. When looking for a R/V we wanted something that had a door to be closed off to the bedroom for privacy. Another aspect we liked about this model is it did NOT have bunk beds. In this version the dining room table and couch fold out for extra beds. But it is most comfortable for two people. We made some modifications to the R/V such as replacing all the plastic factory fixtures and the bathroom door. We replaced the bathroom door with a accordion door, as the original could not be closed when using the foldout couch to accomodate guests. Overall a very good experience size wise and layout for us! Show less

Bought new. Shower/bath floor feels like you will step through. Water shoots out the fresh water intake when full. First trip home off lot found wires hanging down underneath and black tank pull missing. Foil is peeling off the cabinets and wall coverings are bubbling and tearing at the seams. Trim is falling off the walls. Mirror in bathroom fell off the wall. Plastic pucks were left in the air vents so first summer barely any air flow. Construction debris left under all three mattresses and inside of booths (metal shavings, screws, wood fibers). Pony wall in living room loose. Top piece on back of bench coming off. Stair legs were beaten into place; took my husband three days of pulling on them to get them out and are so bent they are unusable. The caulk job on the roof is messy, thick and looks like small mountains with peaks and valleys- directs water directly towards vent and pools water. Seal on kitchen window buckled the first month. NO SOUND DEADENING; outside you can hear complete conversations and even if someone burps inside and bathroom noises (per two neighbors at different campgrounds). Blue Compass in Gainsville FL tried to submit claims but all were rejected as past one year warranty (by 5 weeks or so), were lifestyle causes or humidity. Never buy a Heartland product. NEVER!!!! Show less

We bought a new 2022 Prowler 320BH. We have had it 2 years. It has been a nightmare. First the fridge would either shoot a code or not work at all, it took the dealer 14 months to figure out the problem. Then we were going down the interstate and the underbelly started to fall off. The seals around the slides on the inside kept falling off. The bedroom door won’t stay in the tracks. The floor inside the door keeps coming up the take on the walls keeps peeling. It has been in the shop a total of 18 months so we have only have 6 months of use. We have been very disappointed in this RV. Definitely will never buy another Heartland product. We had to fight them to get the repairs done even though they were all covered by warranty. The dealer was no help at all. Show less

Bought new, from day one getting it home noticed issues. Poorly made, no cabinet space. Less than a year in and roof leaks, walls stay wet inside and moldy. Heater works when it wants, propane regulator went out the first winter. Oven won’t stay lit. Water pours out the holding tank inlet if the water pump is turned on. Oh did I mention no damn insulation at all. Yes I know because the walls stay wet and shag so you can pull behind it and see no insulation. I started calling heartland after I got it, the refuse to fix because I didn’t not coat my RV. I didn’t even have 3 months, why would I need to coat a new RV that wasn’t even a year old? Price of crap trailer and company. Possible lawsuit if you ask me. Show less

I have owed several RV's over the years. There are little things that make it special such as the curtain between the main bedroom and the rest of the RV. It seems like a little thing but when different people get up at different times this matters. This was very handy when there were 4 adults together and we got a sudden snow and ended up spending the day playing cards inside. The bunk area is big enough for adults to sleep and yet can be used for storage if there are only 2 people camping. This RV has been easy to maintain and very towable. We have used an F150 to pull it with no problem. All in all I would say this is a very comfortable RV. Show less

This thing is a 43k piece of on wheels. Do not buy this piece of . I've spent most of my vacation fixing this piece of . I've been a contractor most of my life. And this thing is garbage..all rvs today are garbage Luke everything else. Nobody gives a it's all profit. It's 2 months old and a 2024 and it's top of line and it's !!! heartland and the johnnie walker the dealer I bought from abousute.. Show less

My recent encounter with Heartland Travel Trailers has been nothing short of disappointing. Initially drawn in by the positive reputation and enticing features, I was genuinely considering purchasing one of their products. However, after witnessing the appalling quality of manufacturing on my brother-in-law's 2022 Heartland trailer, I am left with no choice but to share my concerns and dissuade others from making the same mistake. The laundry list of Quality Control (QC) issues we observed was simply shocking. A crucial stabilizing jack was inexplicably broken, and loose trim panels on the exterior gave a shoddy first impression. But the real horrors started to unfold inside the trailer. The countertop, for instance, had a fastener pushing through, which speaks volumes about the lack of attention to detail during construction. The most alarming problems, however, revolved around the plumbing and electrical systems. Loose plumbing connections led to flooding, posing a significant safety hazard, and the electrical panel was carelessly miss-wired. As if that weren't enough, we found that the door framing was completely out of plumb, and the wall paneling was visibly buckling at the seams—hardly the sign of a well-crafted product. But the icing on the cake was the slide-out mechanism. Not only did it stop functioning entirely, but the manual crank broke while attempting to bring it in. This left us feeling stranded and further exacerbated our frustration with Heartland's lack of manufacturing standards. I understand that no product is perfect, and flaws can happen, but the sheer magnitude of issues in a supposedly reputable travel trailer manufacturer is astonishing. Heartland's disregard for quality control and the lack of attention to detail make it difficult to believe that they truly value their customers' satisfaction. As a potential customer, I am genuinely concerned about the safety and reliability of Heartland's trailers. I would strongly advise anyone considering a Heartland purchase to think twice before making such a significant investment. I hope that Heartland RVs takes these concerns seriously and implements necessary changes to improve their manufacturing processes. Until then, I cannot in good conscience recommend their products to anyone. In conclusion, my experience with Heartland Travel Trailers has been far from pleasant. I will be exploring other brands that prioritize customer safety and quality craftsmanship. Show less

Purchased new in May 2023. Model year 2022 the unit was new. First 3 weeks had to go back in for a staple on the bottom of the booth was hanging down causing a tear in the kitchen floor when the slide goes in and out. The rear stabilizer jacks were missing so the dealer robbed them off another camper. The rear stabilizer is not working correctly. The outdoor shower was leaking from the factory. It filled the bathroom floor with water and the pump kept pumping to build up pressure in the lines. It was the fitting on top of the outdoor faucet was loose. The toilet didn't hold water so when the wind is blowing you get the smell of the tank in the bedroom and bathroom. Many screws missing in the interior and doors / covers misaligned. The quality is terrible on the workmanship. for MSRP of $48K you should get a better class of unit. Now I have taken it out for the 4th of July and the Air Conditioner will not keep up. The inside of the unit was up to 86 degrees. I have a dog and contacted the dealer and they said they couldn't do anything until it was brought back in. I was ready to take the unit and drop it off at the door. Hope this helps someone else. Many other small items like wallpaper and wall panels. Show less