RV Type
Make and model
Floorplan
Year
Heartland Bighorn reviews
Liveability
4.3
Overall quality
3.4
Floorplan
4.7
Driving/towing
4.2
Factory warranty
2.5
Reviews
Stars Refinement
130 ratings and reviews
Voted most helpful review
charity
Florida, USA
Reviewed on August 3, 2024
RV reviewed
2019 Heartland Bighorn 3160EL
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
5.0
One of the best campers we have owned. Love that the washer and dryer isn't in the wardrobe closet, gives us so much more room. Kitchen is huge, we have a gen prepared with wifi box, power leveling, power everything. set up is a breeze! stays freezing inside even hen its 106...read more
One of the best campers we have owned. Love that the washer and dryer isn't in the wardrobe closet, gives us so much more room. Kitchen is huge, we have a gen prepared with wifi box, power leveling, power everything. set up is a breeze! stays freezing inside even hen its 106 outside.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Kim Davis
Florida, USA
Reviewed on March 15, 2024
RV reviewed
2021 Heartland Bighorn 3300DL
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
2.6
I would like to help someone out there shopping for a fifth wheel and they are the fence about a Heartland product. We did a lot of shopping for our first fifth wheel and our mistake was falling for all the “pretty features” rather than shopping for quality and customer service. We were barely...read more
I would like to help someone out there shopping for a fifth wheel and they are the fence about a Heartland product. We did a lot of shopping for our first fifth wheel and our mistake was falling for all the “pretty features” rather than shopping for quality and customer service. We were barely two years into our purchase when we started noticing water damage in the slides. We contacted Heartland and after multiple tries to even get someone to respond, we were finally greeted by someone that understood our problem but said there was nothing they could do to help. We even had purchased an extended warranty but again this would not be covered.After having absolutely no luck with Heartland at all we contacted our insurance provider who ended up denying our claim. The repair shop came back with a 65k estimate to repair all three slides. The floors and ceiling are all rotten from water. Mold has also started growing. They proceeded to tell us that it was common especially with units built during the “Covid” timeframe. Since this started I have researched Heartland issues and it seems this is common. They want to blame customers on lack of maintenance which seems to be their way out of taking responsibility for poor workmanship. The repair shop stated to our insurance that our unit has been well maintained but at the end of the day Heartland doesn’t care. I will forever recommend people to steer clear of any company that doesn’t address customer issues and attempt to rectify. Heartland has absolutely zero customer service and it’s just not acceptable. I have a unit that is only a couple years old , that is valued now at approx 65-70k and it has 65k of damage. The worst part is I am still making payments on this rotten piece of garbage and now am retaining services of an attorney to help me with this. Please rethink ever purchasing a Heartland product.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
Voted most helpful review
Michael Seale
Ohio, USA
Reviewed on January 8, 2024
RV reviewed
2019 Heartland Bighorn Traveler 32RS
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
2.8
This is the third fifth wheel camper I have had and It is the poorest quality of the three The others were a Dutchmen and a Jayco.
This unit has cheap furniture, cheap flimsy wood trim inside that is falling off, the finish on the woodwork is junk and scratches easily.
The tires that came on it...read more
This is the third fifth wheel camper I have had and It is the poorest quality of the three The others were a Dutchmen and a Jayco.
This unit has cheap furniture, cheap flimsy wood trim inside that is falling off, the finish on the woodwork is junk and scratches easily.
The tires that came on it were chineese junk. the slide outs do not seal tightly when closed. The bedroom slide out leaks water into the floor in the bedroom. I just discovered that the basement storage area has been leaking on the driver side and has rotted the floor out
So its probablly been leaking since it was new. The plastic trim around wheel wells is poorly fastened and flaps in the wind going down the road. I will never buy a heartland product again This Camper has not seen heavy use and is falling apart.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
Voted most helpful review
Tim
Reviewed on August 21, 2023
RV reviewed
2014 Heartland Bighorn Silverado 36TB
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
5.0
Great RV. Well built and the Arctic package is nice in Maine.
Wish mine had a generator but has a spot for the hook up in the forward storage compartment.
Height is nearly perfect for my new body style f-250 where some other campers rode too nose high due to the...read more
Great RV. Well built and the Arctic package is nice in Maine.
Wish mine had a generator but has a spot for the hook up in the forward storage compartment.
Height is nearly perfect for my new body style f-250 where some other campers rode too nose high due to the suspension.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Debbie Peterson
Reviewed on May 22, 2023
RV reviewed
2021 Heartland Bighorn 3870FB
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
2.8
Heartland does not stand behind their poor workmanship. RV was in the shop for 10 months for warranty issues, while there 5 more things were broken. Heartland was notified about these many issues so they could improve in their assembly line, but they did not want to listen to anything I had to...read more
Heartland does not stand behind their poor workmanship. RV was in the shop for 10 months for warranty issues, while there 5 more things were broken. Heartland was notified about these many issues so they could improve in their assembly line, but they did not want to listen to anything I had to say. They kept putting it back on the repair shop. If their product was made properly, it would not need to be in the shop. Very nice RV, Sad Heartland does not stand behind their product. No compensation for the 10 months of time lost, loss of depreciation, missed family vacations, etc. They just do not care. They lost a customer and will not recommend.
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
Voted most helpful review
Bill Olmsted
Reviewed on April 7, 2023
RV reviewed
2021 Heartland Bighorn Traveler 39FL
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
1.8
Shoddy construction but worst part is warranty support. Heartland approved 3 repairs but only paid for one. I have $400 that I paid but they will not reimburse me. I have sent a dozen emails and the service department won’t even respond after their initial approval to get the service...read more
Shoddy construction but worst part is warranty support. Heartland approved 3 repairs but only paid for one. I have $400 that I paid but they will not reimburse me. I have sent a dozen emails and the service department won’t even respond after their initial approval to get the service done.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
Karen Manchester
Reviewed on February 23, 2023
RV reviewed
2012 Heartland Bighorn Traveler 39FL
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
4.0
The model is nice and big on the inside. The living area is in the rear with high ceilings and lots of large
windows. There's room for entertaining, while preparing meals in the easy and convenient kitchen. The option of a full size refrigerator is not a good because they only run on city...read more
The model is nice and big on the inside. The living area is in the rear with high ceilings and lots of large
windows. There's room for entertaining, while preparing meals in the easy and convenient kitchen. The option of a full size refrigerator is not a good because they only run on city electricity. The dual fuel refrigerator is the perfect choice.
The upper level is large with a roomy bathroom and large shower with skylight and the bedroom features a King size bed. Closets areroomy and lots of drawer/dresser storage. This is my choice for an RV 5th wheel.....Buying used, in excellent condition is a real find for this particular unit. Good for short and long term seasonal living or full time for two people. Easy tow, even thought it's 36' from the hitch....it follows great behind your pickup.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
3.0
Voted most helpful review
PJ
Texas
Reviewed on September 23, 2022
RV reviewed
2019 Heartland Bighorn 3850ML
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
4.8
This was the perfect RV for us. 41 ft long, a bathroom we both could get into with seperate sinks. And the thing that sold us was the washer and dryer being in the bathroom and not the closet. tons of storage space, of all our RVs this one was definitely my...read more
This was the perfect RV for us. 41 ft long, a bathroom we both could get into with seperate sinks. And the thing that sold us was the washer and dryer being in the bathroom and not the closet. tons of storage space, of all our RVs this one was definitely my favorite!
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
4.0
Voted most helpful review
Deb
Texas
Reviewed on June 25, 2022
RV reviewed
2021 Heartland Bighorn Traveler 39FL
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
1.8
I would NEVER buy another Bighorn. Had this camper delivered. Set it up and found a list of poor workmanship!!!
Front door warped
Soft spot in floor
Lights that do not work
Hot water heater will not run on electric
Cabinet doors warped
Spots all through the ceiling
Wires protruding from...read more
I would NEVER buy another Bighorn. Had this camper delivered. Set it up and found a list of poor workmanship!!!
Front door warped
Soft spot in floor
Lights that do not work
Hot water heater will not run on electric
Cabinet doors warped
Spots all through the ceiling
Wires protruding from fixtures
Leveling system doesn't level
Ac system leaks
Overall very poor quality workmanship, no one including the dealer at Explore USA will address these issues. Needless to say I will be getting rid of this camper
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
Steven Camp
Georgia
Reviewed on April 28, 2022
RV reviewed
2019 Heartland Bighorn 3160EL
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
4.4
Love the RV but Heartland parts and service Suck. A window for my RV sat in their warehouse for over 2 months then it was damaged before they could ship it to my repair facility and had to be reordered which added another month to the wait time Then a panel was ordered in March and it has been...read more
Love the RV but Heartland parts and service Suck. A window for my RV sat in their warehouse for over 2 months then it was damaged before they could ship it to my repair facility and had to be reordered which added another month to the wait time Then a panel was ordered in March and it has been sitting in their warehouse for over a month waiting for someone to stick a label on it and send it to my repair shop I am so fed up with Heartland I would never recommend their products No one seems the least bit concerned that my unit has been sitting at a repair shop since September 26,2021 waiting on Heartland parts
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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