Voted most helpful review
Dale Parsons
Washington
Reviewed on August 4, 2022
warranty denied
greetings, I am emailing to request you honor my warranty. My 5th wheel has damaged awning. It was damaged during extending and extraction operation. It has been determined that the power switch as well as the control panel were defective. Also the wiring harness needs replaced. The reason I w...
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warranty denied
greetings, I am emailing to request you honor my warranty. My 5th wheel has damaged awning. It was damaged during extending and extraction operation. It has been determined that the power switch as well as the control panel were defective. Also the wiring harness needs replaced. The reason I was given for denying warranty is because the wind damaged it. The awning is a manufacturing defect. Let me say again the damage occurred during the extending and retracting. I understand these awnings are designed to separate if too much stress happens. There has been no troubleshooting of motor, limit switches, braking or cams, just a straight up no. I feel this is in error and am requesting you honor your warranty.
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