Tiffin Wayfarer reviews

We bought this RV from Spady Auto Sales. When we picked it up the owner was not in store but his assistant sales person was. He didn't know anything about this vehicle. We were told by the owner of Spady Auto sales everything worked on the RV. NOT! Many things wrong with it. Spady did not/would not repair or pay for repairs on said RV. Show less

Where do I start? After owning an Airstream (which we still own) we decided to get the class C Tiffin Wayfarer and bought it new. On the way home from the dealer it started breaking down and having issues, and has been in the shop so many times I have lost count and still the issues from the first visit to the service department have not been fixed and it is 10 month old. The slide was not sealed and we found ourselves drenched in the middle of a thunderstorm. We have had wiring problems because Tiffin wired it incorrectly, and water leaks have been a battle because the hose rings have broken. Water damage has ruined our cabinets because they are a cheap press board, and because the quality is so bad, our shelves have literally fallen down. I feel like I am in a Caravan on Grand Tour with Jeremy Clarkson and everything is breaking! I am very disappointed that Tiffin has been uncooperative in getting our warranty work done, and not just flat out not fixing our rig. Show less

We love the size and floor plan of this RV. Easy to drive, maneuver and park. Setup and teardown goes quickly. Can camp almost anywhere. Large bathroom and shower. Good storage inside and out. Factory service from Tiffin in Red Bay, AL must better than going to a dealer. Can't say it's been problem free, but no RV is and it's certainly near the top in quality. Show less

“Beware” After a month of research, I ended up making the biggest mistake, I chose a 2023 Wayfarer 25RW Tiffin motorhome from Mike Thompson Rv. I paid $175000 for the biggest pile of junk on this planet. Let’s start with the dealership. Sales people are not trained properly on all the products they sell. They lie and say yes to anything you ask to get the Sale. They are suppose to show you how to use all the features, my orientation lasted less than an hour with a person that knew nothing about this particular motorhome, anything I asked, the answer was, I don’t know. I drove out of the dealership without knowing the location of the USB input to activate Apple CarPlay. The following day I spent a whole day on YouTube to figure out how to use everything. I bought this motorhome to start traveling, specifically a Vancouver trip from California. On day #4 we took off from Los Angeles towards Vancouver, did not make it past Sacramento, had to drive back because everything in this motorhome stopped working one after another. First thing we noticed, the refrigerator was not getting cold, it was plugged in while we were loading the motorhome all day, then 8 hours of driving, never got cold. Second, it was a very hot day, to use the air conditioning, I had to leave the generator on, after a couple of hours, the generator stopped running, so now we also lost the air-conditioning. We decided to turn around and head back home before we got stock out in the middle of no where. I drove the motorhome back to the dealership the next day. It is now almost 3 months that I purchased this RV, and it is still in the dealership, I’ve only used it for four days. The dealership doesn’t do any repairs themselves, apparently they drove the RV almost 30 miles out to another location to get the generator fixed, it has been there for over two weeks and now I am told it’s going to be another two weeks before they get it back. After two weeks hopefully if it’s back, they are planning to send it out to another location so that the refrigerator can be fixed. When that is fixed and sent back, they are planning to send Rv back to Mercedes for issues with the key fob & brakes. They say it will be at least another 2 to 4 weeks before I even see the motorhome. When I called to complain about this situation, I was told if I wanted to, I could pick up the motorhome and take it to all these places myself. LOL, so basically I paid $175k for a brand new motorhome to take it from one repair shop to another!!! (I don’t think so) At 60 years old, I thought I have seen it all and learned from my mistakes, boy was I wrong. I called Tiffin motorhomes twice and left a message for someone to call me back and assist with all these issues, no one called. I called Mike Thompson’s Head Quarter, and left several messages for them to call me, finally someone named Bob called and said he would look into it and get back to me, he never did. Basically, I got the short end of the stick. I am in the process of retaining an Attorney to get myself out of this nightmare. I would not recommend Tiffin Motorhome’s, nor would I recommend purchasing an RV from Mike Thompson unless you like playing Russian roulette. Show less

We purchased a brand new 2023 Tiffin Wayfarer 25RW. The list of warranty issues is growing to 2 pages after a single trip that we embarked on the day we took delivery of the vehicle. I'm not sure if I'm allowed to add a link here, but you can see all of the details here. https://www.youtube.com/playlist?list=PL6psaoz3cM2zkaxx7cvMOdd8M-7snCcVU Show less

Any statements of Tiffin being a great company is based solely on past history and does not reflect the current state of their business. If you need proof, give them a call and see how many times you are disconnected or on hold. It is astonishing. Once connected, they will take a message and never get back to you. I question if they are even writing the return number down, they are that bad. There is literally no customer support so hope you don't have the recalls we have because you are on your own there. Show less

I have owned 3 RV's in my lifetime and have grown up camping with my parents and this hands down has been my favorite. It is comfortable to drive, classy to look at, easy to set up, and enjoyable to spend time in. It has lots of space to store things inside and out, you will end up having to much storage and not need it all. It is the perfect RV to drive because its not to big if you are scared to drive the bigger Rvs this one is not intimidating at all it is like driving a van or an suv. The Theater couches are to die for you can just lay in those put on a movie and forget you are even camping. This is the perfect Rv for glamping you can go as far off the grid as you want but once you are inside its like staying in a 5star luxury hotel. Show less

To be fair in every possible way - note the dispersion of the ratings above. Floor plan, in concept, was close to perfect (except for poor placement of the generator which was corrected in the following year model). Paint, trim colors and seating - amazing. We bought a Tiffin Wayfarer new. Instead of being able to pick up - we learned it had a recall for a poor wire harness design that wrapped around the driver’s seat stalk (e.g. under the seat) and required regulatory approval since it could, in theory, affect the airbags. At this point, we were ok since it felt safety related and we were understanding. Delay of game, 68 days. Picked up the unit. Learned that the rear camera wire feeds were installed wrong by factory. Drove to Alabama, had a new software upgrade installed and factory removed and reinstalled wire harness. Also had extra solar panel installed. During this time, we also had various pieces of interior trim shortened (they were bowed in and force fit which meant on the first bump they popped out, x3 locations). Some peeling of wallpaper, was fixed by dealership with glue, no biggie. Delay of game, 5 days (detour out of the way). Lights and electrical go out in Texas. Discovered when the factory installed the extra solar panel, they forget to tighten the battery cables - found repair guy in Louisiana, $100 cash to troubleshoot. Called factory more than frosty. Delay of game, 1.5 days. Drive to Colorado/Utah. Turns out a mud flap connection bolt head poked through the bolt hole allowing the mud flap to slip down - rubbing on the tire - and vaporized the mud flap into the shower compartment, meaning we had a rubberized soot coating the shower stall. This was not clearly tied to the mud flap but eventually we figured it out. At first we thought it was exhaust soot but found the mud flap with a U shaped wear. Went to Home Depot, used a drill and got a bigger bolt with a washer head. Replaced all of the mudflap bolts with a washer (so they wouldn’t pull through the rubber). Delay of game, 1.5 days total troubling shooting and then installing fix by self. Arrive into Utah. Noticing flaking of the undercarriage. Turns out the model which was listed as 2021 was a chassis that was 2019. Rust flakes were coming off in the generator compartment. The design of the generator was directly under the rear twin bed. It felt like a cheap hotel where your bed would shake if you put a quarter in. Note, this design was fixed in the next year model and the generator was moved towards the front of the unit. We later found out there is a recall on the tow hitch - it can disconnect spontaneously due “undersized bolts”. And the tire valve stems were recalled, they could spontaneously blow out. Did I mention the high quality paint job ? The quality of the paint - all of it is perfect. The layout is beautiful. The aesthetics are amazing. The engineering…not so much. Made it to Utah. Took pictures of coach in front of Zion. Looked amazing (both the part and the camper). Headed back to hometown. The cabinet which houses the sanitary drains had a handle which failed. That handled is coated with paint and Tiffin fedexed a repair handle (which is locking) in record time. Driving around meant that periodically that cabinet door would fly open. Zip tied it shut and then used wire snipers to remove zip tie when draining gray water/black tanks and then reinstall fresh zip tie. We fixed everything and made the coach perfect. Made sure every single issue was perfect and repaired. Sold it and bought an airstream. Not a single problem with the airstream ever. Rock solid. This is a great franchise with superb design. The ability to build units is beyond disappointing. Show less

2019 Tiffin Wayfarer Q25. 25,000 miles. 2 pop outs. Sleeps 5. 3 TV's. Full kitchen, restroom, shower, AC, heat, outside patio awning, outside TV, private queen bedroom in the back pop out. Dining room pops out. Mercedes diesel 6 cylinder engine for great gas mileage. In absolute perfect condition. Show less

I like everything about this RV. I really don't want to sell but my Real estate commission fell thru to a deal not closing. was counting on it. This RV is the bomb. I just bough it and drove it to Ca. from N.C. Breaks my heart to put it on the market. Gets great mileage. So nice to have all the conveniences of home while you are CAMPING. Show less