Jayco reviews

We bought this new in June of 2022 and we still love it. We've put about 15,000 miles on her so far. Like most rv's, we've had a few minor things that I took care of myself. We were in Arizona this summer and I noticed some wrinkles along the sides of the roof membrane. I called Jayco and explained what I saw and that by the time I got back to South Carolina to let someone look at it, my warranty would be expired. They extended my warranty on the spot and did fully cover a new roof membrane that was installed in August. Show less

This unit meets and exceeds most RV camping expectations; it's very comfortable and super easy to drive through on highways and through neighborhoods. Great for all type of road trips as well as a very secure emergency shelter during power outages from hurricanes or other major weather events. Truly more of a "glamping" experience for many adventures including an add on accommodations for visitors at your home. Show less

It's been a great travel trailer for two. pulls nicely with a 1500 truck. Loads of great storag. Jayco has been good with some warranty items and not so good on others, especially the roof. I bought a Jayco with the notion of the best roof warranty in the business so you would think it's well connected. There is many areas where the TPO roof is not glues down, much debris and staples in the verge of poking through. Jayco would not honor the poor workmanship. Thay say it's will only be warranty if deffecive. Well that means a leak, but the warranty does not honor water leaks. So they will do a new roof but your on the hook to have all the water damage repaired from the faulty roof.... Head scratcher. Show less

I’ve owned this unit for over four years now not one problem so far with any of the mechanical slide mechanisms, air conditioning, or need electronics inside. The only thing that I would’ve changed and will make sure when I purchase on my next unit, the door hinges are glued and a couple of them have come have separated from the doors from the hinges, easy fix but still.. Show less

The roof has loose decking boards and protruding fasteners and Jayco refuses to fix the problems. Their 2/3 year warranty is worthless unless they will honor it. I can not recommend Jayco. The Jayco dealer in Tulsa Oklahoma has been trying to get Jayco to honor their warranty to no success. Show less

We've had this camper for three years and traveled over 10,000 miles (summer in Florida). It's been perfect. No problems and very comfortable to live in. This size of 5th wheel is easy to pull and make corners with. When turning into campsites, this model tracks along the same lines as the truck. We couldn't be happier. Show less

The refrigerator and the table leg support broke on the 20-mile drive home. It took 7 months and numerous phone calls to both the dealer and Jayco to get it fixed, causing me to lose the entire 1st camping year. The next spring, I towed the trailer 15 miles to a weigh station, and the dining table seats began to disassemble itself (many screws fell out). The quality control at Jayco and the dealer is awful, and the service is worse. I would suggest that a person should not buy an RV unless you can afford to lose the total investment. Show less

Purchased new from a reputable dealer in Florida . Jayco customer service very responsive, quickly replaced a leaky window under their two year warranty.. The coach has been extremely reliable with a few minor issues over 40,000 miles. Ford V10 engine with tow/haul has been trouble free. Interior quality very good. Large basement compartments with pass throughs. No issues with genset , AC or appliances. Cab noise louder than I would like. Overall quality good. Show less

We decided to purchase a Jayco versus other brands due to prior recommendations from others. We have been very happy until our bracket holding our awning started coming out of the side. We spent $400.00 to have it repaired. The RV service department said it was not connected to anything but the siding. No reimbursement from Jayco. Just want to let people know about this poor quality workmanship in case others experience the same. Show less

We purchased the Jayco Greyhawk 27U in 2020. Our model was manufactured before the Covid quality issues began. Our experience has been 100% positive and we have had no need for any warranty or factory support. Having a king-size bed adds a dimension of comfort that is rare in an RV. I expected that driving an E-450 truck would be a challenge, but with the J-Plus suspension, it rides very smooth and handles well. The tow mode makes mountain driving easy. I work remotely and carry a mast with high-gain cellular antenna that allows me to have my video meetings for "almost" anywhere. We tow a 2002 Jeep Wrangler with a bike rack that carries two e-bikes and have been real happy with this RV. Show less