We purchased this Rv from Woodstock Ga. March 13,2023 on a year long pre paid trip to Alaska, the day I got behind the wheel to leave the light’s won’t turn off , the levers malfunction, missing water tank cover,used water tank rod, missing vent adjusters, wallpaper falling off, they sent me...read more
We purchased this Rv from Woodstock Ga. March 13,2023 on a year long pre paid trip to Alaska, the day I got behind the wheel to leave the light’s won’t turn off , the levers malfunction, missing water tank cover,used water tank rod, missing vent adjusters, wallpaper falling off, they sent me off, car stopped fast in front ,brakes are not right almost hit car, steering wheel vibrates bad. Called 30 ford dealers to get it in for a look with 30 no. First night Boone docking batteries went dead, found solar controller was taken out of unit, wires from panel and batteries were bare under bed,camping world Nashville said iam lucky it didn’t burn. Hole under bed big enough for a ground hog. Screws not even screwed in ,wiring is the worst I have ever seen, parts to water heater laying on top. Went to use flush valve and one way valve was in backwards, got in shower to get cleaned up floor is supper soft by drain.we were sent off the lot with version 4.2 instead of 4.8,had to hire a traveling tech to pull this off.found a dealer in Oklahoma that said the master cylinder was leaking internal.took to another repair shop they wanted to have it set in there lot for 4weeks before looking.mean while still trying to stay on trip,got locked inside in Idaho due to door handle broke . Then gas cap broke in half. Then the slide fell and we were starting to have problems with 50 amp power. I told wife trip is off we took unit to Thor,they helped a little and said to bring it back .in the mean time it went to Basil’s ford in buffalo twice they said nothing wrong. We then made appoint with Thor ,they sent driver and said 4 days, they had unit 5weeks, so we now lost all summer.Thor called said come get unit we drove 9hr. They did upgrade the floor and fixed cabinets, but some where there some one smashed into the unit taking off passenger mirror and window along with body and paint and stickers, Thor said no pics,they then said something happened to the batteries,so changed out my 750s to 600. Test drove there is a issue with passenger window air comes in bad at times??.they said the roof was leaking ,this unit is brand new. We made it home ran slide out and. Half dozen screws came out from under slide. The only thing I can say is Thor is the only one that acknowledged the call from the attorney general, ford washed there hands and Woodstock sent and check that was a slap in the face for all we messed and all the head ache. This has been the worst experience I have ever had to deal with. Trying to get out from under it and now the dealers will only offer half and we haven’t even used it. Someone must be held accountable. Think twice people do your home work.
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