Thor Motor Coach Miramar reviews

Well made and beautiful floor plan. Roomy and spacious. We have made many memories while driving throughout the country in our motorhome. The gas prices engine was more than enough power to tow and haul as needed. The covered warranty covered everything we needed and no issues Show less

Thor is incredibly difficult to work with. They will make excuses, give misinformation and generally do absolutely anything and everything to blame you so as to make malfunctions and failures your fault so they don't have to cover warranty claims. As soon as you challenge their answers and excuses with factual information, they will start saying you're rude and will say they are going to hang up on you, and they will do just that. Even when you've said or done nothing rude. They will refuse to cover things on a BRAND NEW motorhome, citing strange reasons that make no sense. Be prepared for a lot of out of pocket expenses for repairs on your unit during your very first outing. They will tell you that because you didn't follow their internal processes, the repairs won't be covered. However, you have absolutely NO WAY of knowing what those processes are until you get so much misinformation from them that they twist everything around to be your fault, even though you called their help line (technical support) multiple times and did EXACTLY what they told you to do. Don't trust what appears to be a wonderful 24X7 support line. They will purport to be there to support you, but then provide absolutely NO help, only to mislead, confuse you and twist everything to make you to blame. Their managers are even worse. Don't even try to escalate your call, you'll just get someone who knows nothing about your motorhome and give so much false, terrible misinformation. Worst of all, they make you feel like a bad guy. There is NO such thing as customer service at this company. This is customer disservice at its finest. Show less

Have owned Miramar for year and driven approx 8,000 miles. Coach handles great on highway as well as side roads. Suspension system gives smooth comfortable ride. Comfortable driver and passenger captain chairs. Double slide outs give an extremely large living and dining area. Comfortable furniture, could have designed recliners to go back further. Shower comfortable and bit larger than many.Rear bedroom very nicely designed and foldable king bed comfortable. Plenty of inside and outside storage. Larger refrigerator allows for extra groceries and drinks if traveling on long journey. This is our 3rd RV and this 38’ Miramar ia comfortable, well designed and travels well. I highly recommend. Show less

Horrible choice of RVs. Our first driver after having years of fifth wheels and other campers. There is zero warranty it is a total hoax and consumers are left with a poor-quality coach. The large slide out is an engineering disaster and nothing but trouble. The shocks are undersized and the unit sways like a trapeze going down the road. All the seat covering material has peeled away since it was paper thin.That explains why Camping World does not allow a test drive. Tried to get rid of it by trading into a Mirada Coachman. Guess what? No RV dealer wants it and tells us about numerous lawsuits pending against manufacturer. Show less

Customer support is ZERO. All the expensive extended warranties Camping World tells you better buy because its costly for repairs are absolutely worthless. The unit will sit for months at the repair center who says they are waiting on parts. THOR will tell you parts are readily available to authorized service centers. Who's lying? Gets worse when you try to have a FORD engine warranty covered. FORD will tell you the engine air not covered because THOR installed an aftermarket switch. My unit had 5600 miles on it when the AC failed. My cost was $1200.00 BUYER BEWARE!!! You are on your own with these monsters. No regulation or oversight to reign in the poor quality or service. Show less

This form wouldn’t allow me to “choose” Aria 4000 (that is what I’m writing a review of)in the drop down box. I am currently in Williams, Arizona, got 3 recalls on the chassis ( can’t get it taken care of until 6/1), got so many problems with this thing……can’t fill up the fuel tank, last place I stopped it let me put in 15 gallons of diesel. What I’ve read so far, owners of this make/model need to get together to file a class action lawsuit against this manufacturer. I want to be able to pull up to the pumps and fill the tank! Also, the sensors on my tanks are bad….can’t get them fixed until end of September. Can’t use my oven, the refrigerator opens going down the road if I don’t tie it closed, a back panel on the back vanity fell off going down the road, the passenger seat arm rest are messed up and the list goes on. Very disappointed in this company. Wish I would of done more investigating. Show less

We traded in an entry level V10 30 ft Monaco for a brand new V8 37 ft Thor Miramar since we loved the floorplan; opposing slides and drop down loft. The new V8 does give us a hair better mpg however we did notice the uphill grades were lagging even when not towing. Overall the highway driving is very smooth and quiet for a gas coach with the MORryde suspension. Did not have to upgrade any of the suspension unlike our previous RV although I would highly recommend front end alignment ($325). Now for the quality control/design issues - the engine hood kept popping open while driving, solution - gas shocks were actually too strong thus pushing the hood open therefore replaced shocks with less powerful problem solved. Cab a/c was blowing hot air, solution - water lines from the engine were switched. Bdrm a/c compressor was not kicking on, solution the wires were switched. full length slide dragged and eventually seized 3 months after we purchased, solution - dealer replaced entire track. Slide works flawlessly (for now). Ford recall on rear diff, still waiting for parts... Overall we are enjoying the coach and Thor cust svc has been excellent, dealer - not so much. For 100K less than a diesel we are overall happy with our decision. Ask us again in another 12 months... Show less

I traded my Thor Freedom Traveler in for the 2022 Miramar. I thought I was getting a better unit but experienced many quality problems from the start and I am still experiencing issues. Exterior: It has full body paint but there are many places where you can see paint runs and small dents in the metal parts. Chassis: 1. Just got the factory recall done for the rear axle which was low on fluid. Took forever to get parts. 2. The engine idles rough so about to get that checked. 3. Gas tank fill tub should have been installed on the side versus the rear to make it easier for gas station stops. Interior: 1. large passenger slide out wall is not functioning properly. There seems to be something causing resistance when the wall is extended or retracted. So much weight on that wall with the residential refrigerator and washer dryer to add to it. It should have 3 motors/track systems versus 2. 2. Floor tile not secure to the floor so when the furnace is on and blowing the tile rises. 3. Broken window that has yet to be replaced. 4. Heater in dash blows steam when on. 5. Driver seat rocks. 6. The generator should have been installed up front so the noise wouldn’t be an issue while sleeping. 7. Same with the furnace which is install in the same area of the bed. Overall I like the smoother ride and other great amenities but very frustrating to have to deal with poor quality work after paying too price for the unit. This unit should not have been released to the dealership with this many quality issues for the customer to have to experience. Dealerships are slow to repair and as a result you the consumer is paying too dollar for something you can’t fully enjoy. Show less

Two families could easily take this RV on a trip lots of space for lots of people. It has a set of bunk beds a king bed a full bed the sofa bed and the kitchenette table bed. It also has a large fridge. There's the kitchen at table and also a side table between the driver seat and passenger seat Show less

What a complete POS!!! I already unloaded this piece of junk. Took a financial hit but thought if it's this bad already, what will it be like in a year from now. Chassis was great. The THOR house was pure junk. Show less