Thor Motor Coach DELANO reviews

Within weeks of buying this brand new RV we began to regret our purchase. From the moment we brought it home things started to go wrong. Leaking water pipes, cracked side window, auto-leveling jacks leaking hydraulic fluid ... within the first 3 days we found seven significant defects/problems, and this is before we ever took it out to go RVing. It only got worse at the campsite. Auto-leveling system locked in the down position. We were stranded at the campsite for over a day until someone helped us figure out how to manually release the hydraulic fluid in the jacks. I could go on . . . multiple major issues kept us from every really enjoying the RV, and it spent more time in service than it did in our possession. I just ended up selling it to a dealer at a $40,000 loss. - Never buy a Thor! Show less

This Delano 24FB is the 4th RV I have owned, but the first that wasn’t a towable. Going from a 41’ 5th wheel to a 30’ Airstream and now to a motorhome with an overall length of just over 25’ makes it seems like I am simply driving a large car. I can get into any gas station or parking lot, back into any space with ease, and an average almost 15 MPG. The Murphy Bed makes the small space seem much larger. Thor could improve on their quality control. This one didn’t have any major issues, but the minor things should have been caught before it left the factory. It can tow up to 5,000 lbs so if we decided to start bringing a vehicle with us, there won’t be any problems. Show less

I have had a horrible experience with Thor and the dealer I bought my 2023 Thor delano from (general rv). I have had multiple Rv’s and never had the issues I’m experiencing. The ac doesn’t work at all and each person I’ve talked to tries to give me some bs about the sun being on the ac unit making it hot (obviously the sun is going to be on the unit). The master cut off switch will not turn off, The awning cap randomly fell off, the propane gauge doesn’t work properly, the front bumper looks like it was painted with a spray can it has orange peel and spotting so bad, and to top it off I’m stranded and can’t even get Thor or general rv to cover a rental for me. They tell me I have to use my extended warranty I purchased, and what for!? It’s a 2023!!! You guys should be covering this unit that’s not even useable right now because of the near 100 degree heat. The service is horrendous that I’m receiving and I’m shocked either one of these companies is still in business with the bs I'm being fed. Show less

We bought our Delano 24 TT IN September 2021. New from the factory we received Sept. 25. Took back to the dealership Oct. 6 with a list of about 21 repairs for warranty service. Between ordering parts and installation we weren’t able to make a trip in it till March of 2022. In preparation for that trip we added water to the tank and immediately flooded the bathroom and bedroom area. Toilet failed, another trip to the dealer. After that repair filled with water and tried the instant hot water … none. Took two trips to the dealership. Repairs made for a pinched hose in the slide which probably occurred when the flooring was replaced. We’ve been able to take several trips since and found we have some kind of a water leak in the two main compartments, another trip to the dealership coming up for that. Getting full use of the warranty. Other than these things we love it. Show less