Thor Motor Coach DELANO 24TT reviews

I have had a horrible experience with Thor and the dealer I bought my 2023 Thor delano from (general rv). I have had multiple Rv’s and never had the issues I’m experiencing. The ac doesn’t work at all and each person I’ve talked to tries to give me some bs about the sun being on the ac unit making it hot (obviously the sun is going to be on the unit). The master cut off switch will not turn off, The awning cap randomly fell off, the propane gauge doesn’t work properly, the front bumper looks like it was painted with a spray can it has orange peel and spotting so bad, and to top it off I’m stranded and can’t even get Thor or general rv to cover a rental for me. They tell me I have to use my extended warranty I purchased, and what for!? It’s a 2023!!! You guys should be covering this unit that’s not even useable right now because of the near 100 degree heat. The service is horrendous that I’m receiving and I’m shocked either one of these companies is still in business with the bs I'm being fed. Show less

We bought our Delano 24 TT IN September 2021. New from the factory we received Sept. 25. Took back to the dealership Oct. 6 with a list of about 21 repairs for warranty service. Between ordering parts and installation we weren’t able to make a trip in it till March of 2022. In preparation for that trip we added water to the tank and immediately flooded the bathroom and bedroom area. Toilet failed, another trip to the dealer. After that repair filled with water and tried the instant hot water … none. Took two trips to the dealership. Repairs made for a pinched hose in the slide which probably occurred when the flooring was replaced. We’ve been able to take several trips since and found we have some kind of a water leak in the two main compartments, another trip to the dealership coming up for that. Getting full use of the warranty. Other than these things we love it. Show less