Thor Motor Coach Chateau Sprinter reviews

The Mercedez Delano does not honour warranty. The paint on the unit's is God awful. They change out tires to put cheap tires and then Mercedez will not warranty them and Thor denies doing so. overall do NOT WASTE YOUR MONEY that is all they care about. The customer is a Big Fat 00000000000000 Show less

We love this Thor Chateau 28z RV for the size, comfort, livability, traveling ease, and convenience. The North/South master bedroom fits perfectly for convenience and comfort. The floor plan works well for traveling, as well as, for camping. The indoor color scheme has a classic look and feel. The exterior color and design is refined, yet sporty. Campy. Storage compartments, interior and exterior, are unsurpassed for a motor coach this size. Show less

Unit floorplan is flexible and reasonably priced for a small family to enjoy long or short road trips. The systems of the coach are located logically and it's easy to access valves, switches, and storage. The 2 slides really increase the feel of the room sizes dramatically. Show less

Purchase July of 2023 first road trip three cabinet doors fell off cannot fill it with fuel with an automatic fill keeps tripping the gas pump propane gauge didn't work from day one took from July until December to get it repaired generator extremely difficult to start when you switch from right turn signal to left turn signal or vice versa with the phone connected for GPS or for audio system completely shuts down dealer has been unable to repair it factory is telling me it's working as designed can't get a Ford dealer within 500 miles to work on it none of them have big enough base to accommodate a motorhome so the fuel problem persists the nearest Cummins generator repair facility is 350 mi away Show less

Bought from general RV. Had 800 miles on it. Drove home from VA to RI. Discovered heat doesn't work, nor oven. Drawers flying open due to not installed correctly. No big deal. Right? Only general RV says you signed for it, it's yours to deal with. Decided to take trip out west where heat won't be needed. Stabilitrak light comes on. 3 days in Vegas Chevy dealer ... Covered under warranty and multiple questions on what did we hit. In Tennessee we realize our tires are bald from alignment issues... 2 new tires and realignment done. Driving home tires wearing wearing unevenly. So we are crawling back home to deal with this. I don't recommend general RV or thor or Chevy at this pt. Super frustrating for a 2023 !!! Show less

We bought this new 2023 chateau 28z. I can only say I think it was built by 5 year-olds. It's falling apart just on our first trip. The generator has not worked and they fixed it two times kinda makes you wonder about their competence. The door does not latch good it opens on its own. Tire valves are all bent into the rims so I can't correct the over pressured tires. There's a big gap in the side of the door at the bottom of the frame I can see the road. slide side shorts out all the time. Drawer under oven fell apart and had to pans in it that went into the slide underneath. All I can say is they state all this mess about quality but all I see is junk. Stay far away if you know what's good for you. We're not happy at all with this purchase and I will ride them very hard every day to make sure it's all built to my specifications. I have a class a and a fifth wheel so I can do this without messing up my camping and I will be sure to let all in my camping realm know all about Thor and the dealership . Show less

This is my 2nd Sprinter, the first being a Class A which I found too small for 2 people. Some plusses: As a guy, I am most impressed with the ample storage both internal and external. Very comfortable and roomy with the slide both in (while driving) and out. Refrigerator is both electric (AC) and propane (auto) which is better than the newer models (DC/battery only). The ride is quiet and smooth with great acceleration even on grades. The exterior is full-body paint (vice decals which peel/fade over time) and looks as good as new after 9 years. I particularly like the huge skylight/vent over the salon. The only drawback to the floorplan is the very comfortable double bed in the rear corner. Now in my mid-70s, it is a bit of a challenge to make and to exit.....9 years ago, NO Problem. Show less

No tengo experiencia con este RV. Pero me gusta porque No tiene slide en la cama, nosotros viajaremos largo tiempo, además se puede caminar junto a la cama, tiene horno, tamaño adecuado, cama para 5 personas, motor Ford, precio conveniente, alrededor de $ 100.000 Show less

We have had this Brand New Thor Chateau for almost a year. We are real unhappy with it and have had to put and additional $20K into fixing the things NOT covered under the new motorhome warranty. So far we have had to replace the electrical, the suspension, the steering. We are saving to replace the heater. All these things are not covered under the warranty. Show less

We purchased our 2018 Thor Siesta 24 SS new in Sacramento , Ca . we have made 1 one way and 3 round trips from Ga to Ca . multiple trips to Florida and even a trip up to Maine last year ! Other than some minor cosmetic repairs I made myself , this Motorhome has performed almost flawlessly ! We had almost purchased a Very large Class A and are now glad we did not . We have all we need in this compact yet roomy RV and it gets better mileage than my 2018 jeep ! (Which we easily tow behind ) I have just recently had a B service at a Mercedes dealer ! All looked good when inspected ! We could not be happier with our Siesta ! Maneuverability is a big plus in rving ! You'll be glad you purchased a RV on this true and tested Mercedes chassis ! The 3 liter turbo will amaze you with it's power and fuel economy ! Save yourself from a huge luxury coach $ loss ! This RV will retain it's value for years to come ! (Just look up it's resale values ) Happy RVin ! Show less