Riverside Rv Cargo Trailer reviews

We bought this unit new in 2018. We were impressed with the Murphy bed, outdoor kitchen and large bathroom. The quality seemed ok for the low price. I spent my career in construction and hvac service so the couple of small issues that I saw I knew I could resolve without getting the dealer or manufacturer involved. Little did I realize six years later how poorly thought out the build quality of these units were. I have a hard time believing that these units were actually built to leak from underneath the frame. The entire width and about 24” inches in of the rear of the unit’s plywood floor was completely rotted out. As I got into taking out the rotten wood I saw that these units are designed to leak water when ever it was towed in the rain. This went on with no obvious signs of water intrusion for six years until one day i put my hand down on the floor of the outdoor kitchen and it pushed through the plywood. I am having to tear out the outdoor kitchen, the bath vanity and water heater in order to replace all the water damage. Fortunately I have the ability to do the work myself so I’m lucky there but I would never recommend Sonic or any Venture product again. I have also removed all Venture/Sonic badging. My wife and I have enjoyed many camping adventures in this unit so when I’m done with reno we’ll be back out in our new, water resistant/proof, no name travel trailer. Show less

my trailer from them has been a nightmare from day one could not get the dealer to help fix it and the manufacturer does not back their junk at all. All they care about is their profit and ripping off people. they build junk to sale and rip-off people Show less

We purchased this up on high recommendations from an individual who had done a lot of research. After purchasing this I discovered that a 90° wall was separating from the outer wall, when standing in the shower it felt like you were going to fall through the shower floor because there was no flooring where they cut out for the drain. The wall issue I have not addressed yet. I discovered two weeks ago that I had a leak the leak was a compartment door because the compartment door is not pushed back against the siding like it should be therefore the sealant kept pulling loose. Rotted the floor and had to replace it along with ceiling the door until I can get it fixed more permanently. Tonight while cleaning up the mess from replacing the portion of bad floor I noticed that the microwave cabinet is separating from the top cabinet. Not sure yet just why this is happening but when I pull the microwave out I'm sure I will see why. Another issue I discovered this evening was the same discoloration on the vinyl at the door that was at the compartment door that had been leaking. I don't know yet if I have a leak there and if I do just where is it at. I really wanted this particular camper in the wife kept trying to steer me away from it and now I know why because it's been a lemon. Show less

Great RV for the money .Lots of room and storage .Luxury style .The only problem we had was the Coleman heat pump did not cool the best so we added a second unit. Pulls like it isn't even there .I don't even use sway bars . Love the 12volt option on the 10 cu.ft. refridgerater .no longer have to pack coolers. love the king size bed and large bathroom and shower. Show less

We purchased a highland ridge toy hauler in August 2023, First time we took it out the plumbing under the kitchen sink leaked. My husband fixed it, Had it out for a day, The 2nd time we went camping I went to load up the refrigerator with food. It didn't work, My husband found out the battery was bad, hoping to fix the problem he purchased a new battery. ( Mind you the trailer was only a year old at the time. $200.00 for a new battery) The guy at advanced auto said to him this battery is not new, its a 2020 battery, So in other words someone had switched batteries. My husband put the new battery in hoping the fridge would work, IT DIDNT!!! We took it with a few coolers in hand. Long story short, we took our first shower in the camper. Water started pouring under the bathroom sink. Then he went to let out the black and gray water, Water started pouring out under the camper itself. This camper should be considered under the lemon law!!!It has shotty workmanship to say the least. I would NOT recommend a Highland ridge to anyone. Its a 30,000 piece of crap!!! Show less

Overall we loved it at first but then the problems started. First we had two blowouts. First one there was no damage . Second one destroyed wheel wells and side of camper . Took to a tire shop and they referred to the manufacturer installed tires as China bombs . Just overall cheap tires. Replaced with 4 new better quality tires and no problem since. Second problem was doors kept coming off tracks . Next we went to install solar display in area where they put sticker only to find once we cut wall open they had installed pvc vent in same area. We also have had several problems with the awnings working when they want . Last major problem is soft spots in living room and master bedroom making it not being able to use. Will have to tear everything out to make repairs. Camper is not worth the money. Show less

Worst camper ever! No where to sit except the dinette, uncomfortable. Bathroom sink is in the main area near the kitchen. Who wants to get ready essentially the kitchen? AC runs non stop, cannot hear the TV. The TV is as soon as you walk in the door, odd placement. And finally, our camper had a soft floor. Tracing the leal, it led to the exterior electrical box, it was not sealed. Water ran off the drip at the top, into the unsealed (oversized) hole under the cabinet and ran under the threshold. Taking the drawer out revealed the oversized hole, extremely large hole and the trash left from construction. Don't fall for the quality control, it is not there. Customer service is almost non existent. Show less

I purchased this RV used in 2021. It was a nice style, and I liked the Retro look. I got the teal/greenish color with the black and white checkered flooring inside. Everything looked great except whoever had it before me must had had something heavy on the bed that fell over when they were towing it because the floor next to the bed below the window was all scraped up and had been curling apart. The dealer made an effort to glue it back down, but I had to put a small rug on top to cover it. After the very first trip where I was parked in the shade, the plastic material on both seats started flaking and coming apart all over the seat and back rest. I had to cover the seats with a blanket while on my trip to keep them from getting worse and getting material all over the floor. After I got home and removed the blankets, they were covered in plastic seat material. Very, very poor quality. Instead of spending a ton of money to have it fixed, I opted for seat covers I got on Amazon. Also, I had attached some Command strips on the wall to hold a couple of pictures because I didn't want to put any holes in the wall. I wanted to change where the pictures hung and when I attempted to remove the Command strips, the wall finish came off with it! Not good! I am going to be taking it out again soon and I'm not crazy about the quality of it now. I can only wonder what will fall apart next. Show less

Bought the riverside rv 2023 xplorer 511x last year. Worst decision ever. The quality check department was locked in the break room for the entirety of the assembly. The warranty for such a pricey item is a complete joke! Customer service will be asking you how YOU fixed the issue. Right off the bat we had issues with the electrical, with the battery connections (wouldnt hold a charge), then with the radio (which is now no longer Bluetooth capable) the rack though it appears solid is very thin & flexible and too high to reach without a ladder. The inside accents are one by one coming undone due to cheap glue and the kitchen floor ended up flooding underneath because nobody bothered to check the hose connections before sending it out. Warranty offered us $150 for us to repair the water-swollen wood in the kitchen ourselves. Now, after taking it out of its 1st winter storage we find a bubble of water underneath the trailer in-between the floor & the insulation. So far customer service solution to nearly every problem has been 'glue & paint'. The fenders were held on by silicone and came off. I despair at how much $ I will lose in the sale because I won't be able to lie to the buyer about what an absolute design-disaster this is. It's too late for me. Save yourself!! Show less

We have had 2 Outdoors RV trailers. They are built sturdy because most people who buy them like to boondock. We haven't had any issues with either trailer. We like the 78 gallon fresh water tank, solar panels, storage, 10 ply 15-16" tires and 6-8"support beams. We'll never buy another brand. Show less