Voted most helpful review
CALVIN SASAKI
Reviewed on February 22, 2023
Terrible, do not buy Palomino or Forest River!!
Bought a camper 2 years ago brand new. Nearly every exterior screw fell out first year and was replaced and glued in. Service center told me that was normal and they see it a lot.
Two years later I'm being told I need all new canvas and a new...read more
Terrible, do not buy Palomino or Forest River!!
Bought a camper 2 years ago brand new. Nearly every exterior screw fell out first year and was replaced and glued in. Service center told me that was normal and they see it a lot.
Two years later I'm being told I need all new canvas and a new roof. $10 k worth of work according to my local service center. Tried calling Palomino for help, got an email from Jerald at Palomino basically saying its my fault!. Said the repairs are only $3400. Shows you just how much the mark up is at the service center.
Jacks that lift the top broke 3 times. Last time it took my service center 15 weeks to get replacements from Forest River, they lasted a week before breaking again. 4th time all my jacks were replaced with a linear actuator. This means if they malfunction again, they cannot be manually operated to open or lower the roof. Have you ever slept in a pop top truck camper with the roof down? I have, with my wife and 3 dogs.
Again, my camper is 2 years old. The roof leaks in multiple spots, the canvas is torn in multiple spots. The service center told me the new jacks that were installed is raising the roof too high and stretching the canvas more than it was intended. I have broken lights and my heater doesn't work. I've had it in the service center for electrical problems, water pump, refridgerator, etc. 2 years old!!
These guys are a joke. Nelsons RV, RV's.com, Palomino, Forest River.... Save yourself the trouble and shop somewhere else. Hit me up if you wan to kow more.
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