NeXus RV Viper reviews

For the time we have had this Rv we have enjoyed it. Due to my husband’s health we need to sell it A great Rv for a couple. Has comfortable theater seats that you could actually sleep in if you wanted to. There is a queen size bed in the back. Full side slide behind driver’s seat Easy to drive, no need to tow a vehicle. Great Rv to go cross country with. Has full paint & a fiberglass roof. Just had it detailed - washed & ceramic waxed. Show less

Alk aluminum wall studs, makes it lighter than wood. Reliable Fird engine and chassy. Workmanship in cabinets are excellent Like the worm gear slide system Big foot level system Kitchen table a bed for kids All ducted heat and air system are excellent way for heat and cooling. Show less

The dealership spent a half day tightening screws, table, door latches. Couldn't get it home from dealer without thinking it was going to burn up. The support phone number was useless and wanted us to sit in the RV for the weekend without anything working, including heat, in about fifteen degrees. We prepared to jump out of the vehicle as it was smoking but found a Ford dealership who spent hours with us trying to figure out the problem. A relay from the engine to the living area. It was disconnected, got it home the rest of the way discovering additional other problems. Took a lot for manufacturer to agree to fix the numerous problems. Drive it there an left it for weeks. We went through what they said they checked, but still didn't fix all the problems. We've driven thousand of miles and none for pleasure. Dealership nor manufacturer will take it back. Absolutely do NOT recommend Nexus! Show less

Took 6 months to receive RV. Order placed on 8/3/21. Received 2/2/22. RV interior did match what was shown in their website video for model year 2022. It appeared they did false advertising. Did not have corian for kitchen, did not have folding extension for sink, did not have drawers to access storage under under bench seats, did not have two tone seat covers, and Euro chair was wrong color. Items that needed warranty work: turn signals did not work, 4-way flashers did not work, radio did not work, Euro chair could not be secured when traveling, outside storage door hinges where frozen, and did not have solid surface table top as I ordered. Warranty work has taken two months to date. I have called/emailed Nexus at least six times since my order and only once did I get a call back. Show less

Purchased new August 2018. First trip was fine, no issues. Covered RV for winter then in Spring of 2020 uncovered to find rear plastic shroud was cracked on both sides. Took RV back to dealer who contacted Nexus and was told that because it was over 1yr old no help. Dealer cost of repair was $5000. Took it to a local camper repair shop who did a temp seal. In 2021 the rear roof vent leaked over the queen bed, nice mess, had that repaired at local dealer who found another large crack at the top of the rear shroud, again temp fix. April 2022 two more cracks in rear shroud. This RV has never been off road and has less than 5,000 miles on it! Disgusted! Show less

Best buy for the money in a Class B 3 slide outs makes this very comfortable living area. Well designed.... still making same unit today, very popular. Ford V10 is so smooth and handles highways with ease at posted speed limits.... a comfortable unit to drive long distances. Have had Viper 29' for 6 years and have rented Nexus in Alaska.... good quality... recommend the Brand. Show less

Worst out of 5 that we've owned. 8-10 week delivery took 5 months to build. Paint is peeling upon delivery and decals already peeling off. Have been trying to reach Service and no one answers or returns calls. We haven't even taken it camping yet! Show less

We purchased our motorhome in 2015, as a pre-owned from the first owners who had custom ordered it. This is our first RV. Nexus RV started as a direct to consumer manufacturer that utilized unstaffed, centralized show rooms in a few parts of the country to 'sell' their RVs. Nexus was a low volume, high quality manufacturer and I liked this. This RV has given us very few problems. Everything about this RV seems to be well made, with quality components. All RV manufacturers have the option to use different components and materials of varying quality and cost should be higher with high quality, low defect components. Nexus chose to use high quality materials, like the Adzel wall panels, which are strong and water resistant. The roof is a fiberglass sheet similar to what I've seen used inside refrigerated semi trailers. No leaks. The full body paint job is great. It was sealed with something that almost makes it unnecessary to wash it. If we had kept it under a roof like the first owner did, cleaning it would be infrequent. The chassis is the Ford E-450 Super Duty which is a commercial grade, utility chassis. It does the job but could be improved with some suspension modifications, self installed for a few hundred dollars. If I was sure we would keep this RV for another 10 years, there's a company that makes ambulance suspensions that cost around $10K or $12K. Show less

We ordered our Viper direct from the manufacturer and were able watch quality checks as our coach going was down the assembly line. We chose Nexus after driving many other models and touring manufacturing facilities. The quality of construction is second to none. The one piece roof was one of the most important features eliminating any leak possibilities. All annual slide, awning and scheduled maintenance has been performed keeping the coach in pristine condition.This is an excellent coach with low miles. Nicely broken in and ready to tour. Show less

A total newbie when I purchased this lovely motorhome Sept 2019. Stored all winter (inside) and out camping this summer. I (we) love the motorhome, quality and interior design. No one told me the E450 was a 2017 when I thought I was buying a 2020 model. Something that should be discussed by salespeople. The dealership promised a wheel alignment prior to pick up which was never done (but told to me it had been done at delivery). The stability of driving that Ford truck has cost me a few thousand to rectify and make safer and easier to handle because of the terrible swaying while driving. The exterior compartments are not large enough and should have latches to hold the doors up as they constantly fall down and hit you in the head! Interior is wonderful, lots of room and well laid out. A pantry allows for great storage. I love the fact that even with the slides in, you can easily move around and sleep and eat etc in the motorhome. Two TV’s, built in generator, self levelling jacks, lots of fans, great AC, beautiful cabinetry, awning with lights, so many good features, just wish the service folks would remember there are people and families that use these things and expect good and fair dealing with service. Show less