Luxury By Design Tow Behind Car reviews

I purchased a grand design imagine 2600 in April 2021. And and as soon as the warranty expired the thing started falling apart. Several weather stripping issues, I’ve replaced the water heater twice, several pex hoses have come apart. And since the pipes are sealed in the walls I’ve had to do some major repairs myself. The heater made it two years before it stopped working. It’s safe to say I regret buying this trailer. On a scale of 1-10. It’s a generous 2 Show less

Bought a new Grand design 15RB in September of 23. One problem after another. It’s been in the shop as long as it’s been out., leaking shower twice, brakes locking up while driving, then no brake pads on one side. We have been battling Grand design the whole way. Our “customer service “ rep, LElizabeth Rock, has been aloof, or just ignores us. We hear from her when we file BBB complaints. We’ve had 2 so far. Going to the AG in Indiana next. DONT BUY A GRAND DESIGN! The customer service stops when you sign the contract. Show less

Very displeased ! Parts falling off inside and out. Cheaply made. Trim glue inside came loose right away . Bought extended warranty and submitted claim for screen door latch that failed with 2 uses along with other things such as oven that wouldn't work and multiple interior trim issues. Constant trouble with water heater. Bought winter cover which disintegrated the first year. Rear view camera fell off on second trip. Warranty paid NOTHING. Manual describes things that do not exist as listed. Customer service is non-existant. They say take it to the dealer where bought. Well that's 200 miles one way! NEVER NEVER NEVER AGAIN. Cant wait til its gone. Show less

We recently purchased a used 22 ft 2017 camper with slide out. We got screwed in so many ways. I will not explain the black mold because it doesn't have anything to do with the manufacturer. I will tell you this entire camper is SO CHEAPLY MADE THAT YOU DO NOT WANT TO PURCHASE SUCH A CAMPER!!!! STAY AWAY FROM THIS MANUFACTURER. I am a woman who remodels camps and I have owned few campers in my life and those one... I actually cried when we got it home. The quality is so CHEAP! MY old Jayco... it spoiled me! It sucks to spend so much money yo taken advantage. One from not having lighting to see the blck mold, but two.... to see how cheap the stapled th I n molding is and the heavy expensive widows are. You can't open them more than a few inches and the arms to put them out..... what s thinly made joke! STAY away from this manufacturer!!!! Any year, style...anything made this .Premier place!!!!! Show less

We bought this thing last spring and things went wrong right away. The oven wouldn’t light, the water heater doesn’t work, trim is coming off all over inside, the screen door latch didn’t last for 3 uses etc. we’re told we have to tow it back to dealer for warranty.. it’s 8 hrs round trip. They “might” authorize partial payment at a local dealer if done there. Customer service hung up on me when I called for help. We’ve only used it 3 times and I expect more issues going forward... I can’t wait to sell it. Bottom line : Junk don’t buy one Show less

purchased a new 2018 grand design 2500RL have had nothing but problems slide will not close even sticks out2 inches at bottom front they say it is normal .the fridge makes a loud noise on propane they say its normal both axles are bent and caused tires to wear badley when water tank on electric it blows the fuse both front storage doors locks were missing they are trying to repair these problems but i have had the rv 10 days sinsce 6/16/2018 been in the shop and still in shop for repairstoday is 7/18 2018. Show less