Keystone RVpage=2page=2 Toy Hauler 5th Wheel reviews

We bought this 5th wheel brand new in 2023 and travelled in it full time. We absolutely loved the layout and the features, but ultimately it only lasted 18 months and about 15k miles. The RV was a problem from day 1. We towed it home and within a couple of days realized they had damaged a wire and pinched it against the metal wall studs, which was a SERIOUS fire hazard. Luckily it was caught early. The next few months were riddled with multiple problems from holes drilled in sewer vent pipes, improperly installed gaskets and failed leveling system. Keystone paid for mobile techs each time, but not without pushback. At the 3 month mark we found one of the cross members had already broken and had to have a mobile welder come and repair our 3 MONTH old frame. Over the next 15 months we had more and more problems from shoddy workmanship. The bedroom slide (Schwintek) failed multiple times, even after being fully replaced. We finally determined it was because the wall studs were all broken. We also started having more frame issues as we reached the 16 month mark, so the point that 4 more cross members had failed (the repaired one was the only one still holding up). It took almost 3 months of fighting with Keystone to come to a resolution on the issue. Show less

We bought this 5th wheel brand new in 2021 and travelled in it full time. We loved the layout and the features, but ultimately it only lasted 15 months and about 15k miles. We had the typical trim popping loose and minor issues which were easily addressed. About 5 months in we had our first major issue which was a brake failure. Admittedly not Keystone's fault, and they covered the cost of a mobile tech coming to replace them. We really didn't have any complaints until we hit the 15 month mark when I noticed the floor had a big wave to it from one side to the other. After digging into it, I realized that the cross members had ALL completely failed. Every weld was broken from front to back, so the floor and the hitch was the only thing holding it together. It took 3 weeks of fighting with Keystone, while stuck in a hotel to come to a resolution on the issue. Show less

Cheaply made. Rocks under linoleum, wood so cheap, it peals off, the back drops come loose and won't glue back. Walls are made cheaply. Couch broke and kitchen chair broke right after warranty. Would not buy Keystone Alpine again. Remember, this was sold to plus as an "luxury coach". Show less

We have been very pleased with our new Montana. All of our trips so far have been short, 100 to 500 miles or so. We've had three component failures, a Propane/02 detector, a motion light in our stairway and the JBL radio. Keystone and Rick's RV in Ville Platte La. has handled our warranty claims without a visit to the dealership. We couldn't be happier with the support from both. RV manufacturers sometimes get a bad rap. These things are built using hundreds of parts and pieces and everything breaks. And I'll also say that If you're not a handy man at some level, you shouldn't own an RV. When you buy a Montana you can be assured you're buying a quality RV. Show less

Nice layout. Cable slides are bad and always fall out of adjustment. In addition, cable slides use the RV walls as support to move the slides. On the two large slides the walls on each side of the RV separated from the floor. The one side was warranted because it happened in the first year, and second was not because it happened the following year. Show less

The 2020 Keystone Alpine 3712KB is an outstanding fifth wheel that combines luxury, comfort, and practicality in a beautiful package. The five-slide open floor plan provides an incredibly spacious living area that feels like home. The modern features, such as the leather couches with seat heaters, fireplace, and stylish kitchen, elevate the experience. What truly sets this RV apart is its attention to detail and convenience. The large walk-in pantry and abundant storage throughout make it easy to keep everything organized. The walk-in shower and washer and dryer in the master suite are excellent additions, making long-term travel much more comfortable. The hydraulic leveling system takes the hassle out of setup. Overall, the Alpine 3712KB is perfect for luxury and functionality in a fifth wheel. Highly recommended Show less

I bought the RV on September 1, 2024 and still have not received it as they sold it to me with a title with a lien on it and 27 days later, I still cannot get a lien release, so I have still not received my RV. I have contacted the dealer over and over and they told me I had to wait seven days for my cashiers check to clear and then after that, I found out they did not have the title, then, when they did have the title it has a lien on it from a bank inMaryland, and they have been unable to get a release on the lien. Therefore, no proof they are in the RV. This should’ve been done before they ever sold it! Show less

Purchased a 2023 Keystone Montana in May 2024. This was a new unit left over from 2023. Day (1) when we got the unit home, the front right slide wouldn't open. We took it back to Camping World and they replaced the motor on the slide. We brought it home and took our first camping trip in mid-June. The toilet in the master bath leaked water around the base and down into the storage. The electrical receptacles on both sides of the bed were not working. Not good when you're required to use a CPAP machine to sleep at night. AND the front left slide will not open. We took the unit back to Camping World on June 22, 2024, for manufactured repairs. As of August 5, 2024, the repairs are not completed, and they still have our new unit. We've planned and paid for a Summer full of camping trips with this new purchase. Slowly, but surely, we're watching dollar signs fly out of the window as we're unable to take our planned trips or get our money back from this "Luxury 5th wheel" as it's referred to by Keystone. Buyer beware! Show less

We purchase this 2019 Montana 2019 this last March. First time we used it couldn’t watch tv unless bedroom light was on, a/c in living room was so loud and wouldn’t shut off. The underbelly fell off while we were traveling to South Dakota, microwave only worked on one button, got it all fixed then new microwave and fireplace kept flashing and outlets wouldn’t work. We had a 2020 sandpiper and wish we would have kept it. Really disappointed in this Montana!!!!!they just Jerry rigged the under belly and think they hit a wire to cause the flickering. Still isn’t fixed. When we first brought it home my husband noticed stress cracks on the front The manufacturer said will repair it but we have to drive 5 hours to where they will fix it. Show less

Tankless water heater stopped working after one week and being under warranty keystone would not refund the full amount we paid to replace it. We had many issues with our 2024 alpine. I doubt we’ll ever get another one. Very disappointed. Very expensive living. Show less