Keystone reviews

Excellent Travel Trailer. This is perfect for majority of owners, high quality, and has everything needed. It is compact, yet capable to even live in! Excellent Floorplan that makes the most use of space. Easily driven using any half-ton truck. Show less

I owned the trailer 16 months ,the roof leaks and the dealership wants me to pay for it. I have to get a lawyer to get it fixed. 3 year warranty is a crock! Keystone even lists a 20 year roof warranty, ha ha ha!I would suggest that others heed my warning to not buy a Keystone or from Bish's RV. Show less

This small travel trailer is perfect for couples. I love the floor plan, especially being able to access the bed and closets from both sides. The large full bathroom is definitely a plus and my 6’ husband can comfortably stand in the shower. The electric awning and tongue jack are great for us older folks. We replaced the plastic toilet with a porcelain one that won’t crack. Winterizing is fairly easy, as is re-coating the roof. We loved the ease of towing with our Jeep. Even fully loaded, the unit was easy to pull. The finishes inside are very nice! Even better than some comparable newer units we looked at before purchasing the Springdale mini. Best unit you can get under $20,000 in my opinion! Show less

Purchased a 2023 Keystone Montana in May 2024. This was a new unit left over from 2023. Day (1) when we got the unit home, the front right slide wouldn't open. We took it back to Camping World and they replaced the motor on the slide. We brought it home and took our first camping trip in mid-June. The toilet in the master bath leaked water around the base and down into the storage. The electrical receptacles on both sides of the bed were not working. Not good when you're required to use a CPAP machine to sleep at night. AND the front left slide will not open. We took the unit back to Camping World on June 22, 2024, for manufactured repairs. As of August 5, 2024, the repairs are not completed, and they still have our new unit. We've planned and paid for a Summer full of camping trips with this new purchase. Slowly, but surely, we're watching dollar signs fly out of the window as we're unable to take our planned trips or get our money back from this "Luxury 5th wheel" as it's referred to by Keystone. Buyer beware! Show less

after reading all the reviews, I am so sorry we did not further research this travel trailer before we purchased it. We are experiencing many of the same issues and this RV is only a year and a half old. we also were denied the opportunity to turn on the electricity and water prior to taking the unit off the lot. Also dealership would not clean the unit as they said they did not have staffing available due to Covid. This has been a nightmare every trip we go on there is a multitude of problems, I have a big cup filled with the screws and miscellaneous items that have fallen off the rv. As of now we are in Maine with a slide out that will not retract or go out. Why hasn’t anybody looked into a class action lawsuit against Keystone we would certainly be willing to participate , good luck to everybody. Hope you have a better experience than we have. Had. We are looking to get rid of the RV and know that we are going to take a massive financial hit. Advice would be greatly appreciated. Show less

We purchase this 2019 Montana 2019 this last March. First time we used it couldn’t watch tv unless bedroom light was on, a/c in living room was so loud and wouldn’t shut off. The underbelly fell off while we were traveling to South Dakota, microwave only worked on one button, got it all fixed then new microwave and fireplace kept flashing and outlets wouldn’t work. We had a 2020 sandpiper and wish we would have kept it. Really disappointed in this Montana!!!!!they just Jerry rigged the under belly and think they hit a wire to cause the flickering. Still isn’t fixed. When we first brought it home my husband noticed stress cracks on the front The manufacturer said will repair it but we have to drive 5 hours to where they will fix it. Show less

Tankless water heater stopped working after one week and being under warranty keystone would not refund the full amount we paid to replace it. We had many issues with our 2024 alpine. I doubt we’ll ever get another one. Very disappointed. Very expensive living. Show less

We love this RV, we have 2 kids and the bunk space was perfect for them. There is also a lot of storage under the lower bunk. The kitchen has everything you need and big closet when you walk in the door. It also has a 2nd door in the bathroom so you can just come in from the outside and get right in the shower or to use the restroom without going in the rest of the camper. Ours had 2 AC units so keeping the camper cool was never a problem. Lots of space in the master as well. Overall great camper and we never had any issues. Show less

My wife and I purchased Keystone thinking we were getting a quality rv. We are sadly mistaken. It is the worst quality rv we have ever experienced. I highly recommend not buying any Keystone rv. We have an issue with a piece of trim over our slide out that appears to have been damaged during manufacturing and was patched and now their repair failed. Do not purchase a keystone product it is junk. Do yourself a favour and read reviews you will see how poorly built these units are. Show less

We looked at smaller RVs first but felt they would be too cramped for us. My priority was a large kitchen with lots of counter space and lots of storage throughout, which this model delivers! The large panoramic kitchen window allows whoever is working in the kitchen to enjoy the view. I love the skylight in the bathroom and all the light from the windows. The clothes storage is enough for a lady with a large four season wardrobe! In the colder weather is so cozy to sit in the recliners with built in massage or heated seat, in front of the fireplace and watch the big screen TV or listen to the radio. Whether it was below zero or above 100 degrees, we were always comfortable. We always kept the exterior and interior immaculate. Show less