Was initially very excited about this RV, very beautiful, tons of bells and whistles, purchased brand new. It took 3 days after driving it off the lot to realize it was a lemon. Soon as we parked at our first campsite….
-5 cargo bay leaks
-1 toilet leak
-1 kitchen leak
-1 black tank leak
-1 gray...read more
Was initially very excited about this RV, very beautiful, tons of bells and whistles, purchased brand new. It took 3 days after driving it off the lot to realize it was a lemon. Soon as we parked at our first campsite….
-5 cargo bay leaks
-1 toilet leak
-1 kitchen leak
-1 black tank leak
-1 gray tank leak
-bedroom roof leaking onto bed
-patio door leak
-cargo ramp frame was warped (turns out “not square) had to use force to open/close
-couple of “decorative screws” holding side various side panels up?
-both entry doors had 1/2in gaps
-white water line in bay crushed flat (as if there were excess pressure somewhere?)
-BMPro has to be rebooted numerous times a day, will turn on & off lights, furnace, water heater, A/C sporadically
-fridge staying too cold or food warm
These were just a few of the issues if you can believe it. Our dealership tried to help but They had a hard time getting Jayco to get back with them (know this for a fact, my husband was there during the contact attempts). Jayco would not get back with us, kept getting the run around until we took it a step higher. Then they called us back and took it into the Jayco Manufacturing plant in Indiana. They had to replace an A/C, fridge, couch, molded wooden frames in the bay, fix all the leaks, tear up and replace the roof, replace the patio doors, the back ramp door, one of the man doors to, once again, name a few. Had our camper for almost a month and 1/2.
NOW….
-The A/C they replaced doesn’t work
-The BMPro turns the lights, A/C,furnace and water heater on/off more then it used to
-The Rt side driving/brake lights light up when it rains and stay on until they dry out? (Has unplugged from the truck)
-The Lt side driving/brake lights would not light up at all
-We fixed 2 other leaks 2 days after taking it off the lot
-Issues with the slides binding when being pulled in, AND a few times not going in at all (takes 10-15 minutes of rebooting the BMPro repeatedly)
And once again, having issues getting a response from Jayco. We do not recommend this unit and will never again purchase anything from Jayco, new or used.
Livability
Overall quality
Floorplan
Driving/towing
Factory warranty/support
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