WHAT A NIGHTMARE!!! Went with Jayco due to 2/3yr warranty and now wondering if we chose right brand. This was our first time ever owning any mobile type RV home. We were so excited to pick it up, as it was so beautiful… but soon as we drove it off the lot this May 3rd , not only was the main...read more
WHAT A NIGHTMARE!!! Went with Jayco due to 2/3yr warranty and now wondering if we chose right brand. This was our first time ever owning any mobile type RV home. We were so excited to pick it up, as it was so beautiful… but soon as we drove it off the lot this May 3rd , not only was the main entry door flying open on the highway (even tho we kept locking it), but that same evening around 10pm, the electric and AC shut off. Called RV VIP to help us run a check but they couldn’t locate the issue. Thank God we had put a generator on it as it was insanely HOT in Florida. Next morning RV VIP sent a technician and after 2 hours and $300 later, he thought he had located the issue. That same night, after he left, electric and AC went off again. Next morning we drove it right back to the dealer with both issues as well as a cracked bedroom cabinet door, and cracked microwave glass plate, and bathroom door had fallen off hinges!!! We had it less than 48 hours and everything was falling apart. The entry door (that kept flying open) also had lots of light coming in around rim, appearing as tho it was improperly sealed. Dealer informed us within a week or so the electric/AC issue was located and fixed. Yet, here we are now June 6, OVER A MONTH LATER, and warranty has been battling replacing the entry door, and all the other simple issues. Also battling paying us back the $300 for technician RV VIP had to send out. Why did Jayco offer 1 year free RV VIP if they won’t cover or help cover the service costs??? We are supposed to leave on a cross country MOVE and use our RV for the trip in 8 days
Livability
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Factory warranty/support
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