Jayco Eagle Travel Trailer reviews

The support from our dealer is horrible it would always take 9 months to get warranty work done and would never be completed correctly also was told from dealer that it was constructed of marine grade plywood the store compartment rotted out in less then 4 year and was the cheapest osb that you can buy I feel that I was lied to from salesman and jayco don’t think I’ll ever own another jayco the design of the compartment is horrible and can’t keep mice out of camper due to the design flaws of the front fiberglass cab Show less

Our Eagle was a complete Home Run for our family. We have used the camper for 100 trips in 10 years. The outdoor kitchen is amazing and I used it on every trip, I live in Colorado and purchased it new from a dealer. It is still in great shape and as our children grew we loved the features of the bunk house and the kitchen with the pantry island gave us enough storage for all our meal even when we went for extended trips to Yellowstone or North Dakota. This trailer has held up wonderfully and is still is excellent condition. We have maintained it well and have done very few repairs. It has held up great even though we got this when our kids were very young. We spent all our weekends out in the mountains or at dog shows all around the western US. I really don't have an idea of the miles I have pulled this but it pulled great all the time and I believe we are on our 3rd set of tires. Probably close to 40000 miles. I would tell you that Jayco puts together a very reliable comfortable and beautiful camper, if your looking at an Eagle the quality is unequaled. Buy it! Show less

Lost the fridge inside of 6 months. After paying 50k plus, no one would even come to me to try and fix it. Just the same run around with the big companies. Never and I mean NEVER by a jayco!!! I've made it my life's mission to put them out of business! This is my third one,,,don't back their warranty at all. When you pay that kinda of money someone should be jumping up and down to help you,,,NOT!!! Show less

Four months old and too many problems to name . It’s been in shop for three months . I would not recommend anyone buy a Jayco because you will be stuck they will not make it right. And the expensive warranty they sell you is a waste. Show less

Last fall we decided to upgrade our camper to something with a few more amenities. Stopped by a local dealership in late November and toured a Jayco Eagle 284 BHOK. It was impressive but a little pricey. We decided to take the winter to shop and research other models. I found a number of videos by "Josh the RV Nerd " on you tube helpful making our decision. After watching several videos of the assembly of the Jayco Eagle series and high marks from Josh on the quality and workmanship we decided to move ahead with a purchase in February of 2022. We took ownership of the unit on February 28,2022. Weather in Wisconsin is fickle and on that it was cold, windy and very unpleasant. I went through the basic operation of the unit with the dealership paying attention to the heating, cooling, water and sanitary systems. I noted that the middle grey tank cable pull was inoperable at that time and the technician suggested that it might be frozen, and they would look at it when we returned to have a canopy installed over the slide out. After several day the weather warmed up and I did a detailed inspect. Here is what I found: The grey tank cable pull is still frozen. I called Jayco service and inquired how I could over-ride the cable pull, and where are the sanitary valves. They had no idea where the valves were and there are no access panels on the bottom cover. The suggestion was to cut some holes and look inside ???????. The black tank cable pull extends to a point such that the cable is exposed. I suspect a missing stop. While crawling under the unit I notice that the bottom cover was not installed as shown in the videos. Jayco uses a C channel attached to the frame in which the bottom slides in. No gaps or bulges or piles of foam. No screws into the frame. Theoretically mouse proof. WRONG! It looks nothing like the videos but more like an upside down photo of a hilly landscape. In fact the gaps are so large I can see the bottom of the unit floor and can slide my hand in between the cover and frame. BTW. We now have a mouse. The bathroom door seemed out of alignment and the door latch was barely catching. A little measuring indicated the door was cut 21 3/4" at the top and 22" at the bottom. The backsplash at the kitchen sink and counter top is a subway tile design. The panel behind the sink is at a different elevation than the panel on the outside wall such that the grout lines do not match at the corner. they are off by about an inch. How could the installer miss that. There is no apparent way to access the kitchen sink drain or water lines should there be a leak. I suspect this is also true for the outdoor kitchen. There was debris falling on the toilet seat from the exhaust fan. The unit a Mini Maxx Aire has a roof hood but there is no backdraft damper. Consequently air makes its way through the hood. There is a manual circular damper inside but that does not stop air from blowing into the interior of the trailer. I called the fan manufacturer and the technician said that there are supposed to be filters which stopped debris from entering. To change the filters the assembly has to be unscrewed from the ceiling inside. The manufacturer also shared with me that this was not the proper fan for a bathroom application. There for I can always expect cold or hot air dropping into the camper. The support rail for the folding bunk has separated from the wall by 1". So I'm trying to work with the dealership and Jayco to resolve these issue. Here is where things are: Jayco is sending a new bottom cover and cables. Jayco, through the dealership asked if I could measure the length of the trailer bottom to get the right length of cover. THEY DONT HAVE PLAN FOR THESE UNITS??. Jayco asked through the dealership if I could measure the cable length required from the handle to the valve. Just to be clear, if they don't know where the valves are how am I supposed to find them. So here we sit. 3 payments and 2 1/2 months later I have a $50,000.00 box on wheels in my driveway that I can not use. Parts are ordered but some may be back ordered ETA unknown. The happy Jayco parts person states "Its all under warranty". Great but most of this should not have even happened if Jayco did its job properly. I'm terrified of what else could possible be defective. Haven't drained or pressurized the water system yet. Supposed to be at our permanent site in 10 days. Shame on Jayco for the poor workmanship. Its junk and Maintenace is not well thought out. Shame on the dealership for not doing a proper inspection before accepting delivery. I guess this the way of the world. bang something together and make it someone Elses problem. Josh the RV Nerd, if you read this you really missed something at the Jayco plant. Unhappy ticked off camper. Show less

One week after getting the trailer purchased the kitchen slide out stopped working while being stuck out. We had to removed the battery cables and wait then put them back for it to close up. Their manual way of closing it did not work. We said we'd be in a different city in a week and would like to know nearby places to get it fixed. The first place they told us was 4 and a half hours from that city. The last place they told us was an hour and forty minutes away. There are 3 rv retailers with service bays such as gander rv, camping world and a local places right in town not to mention the 10 repair shops since everyone in this city has an rv. Why do we have to go hours away?? A couple weeks after getting to our next location(still within a month of buying it) the toilet/black tank has issues even though we followed the directions on using the toilet and chemicals and dumping. The biggest things that bothers me is that every drawer, door, or trim piece has a Crack through it. Like I paid $60k and you couldn't even finish it correctly so that I don't have to see a crack or misaligned trim everywhere I look... Show less

We lived in this RV for a summer and never felt closed in or crowded. We love the front kitchen layout, it definitely makes a more open area with lots of room for us and occasionally our granddaughters. Jayco is known for its quality and this RV has been well maintained and really doesn’t show its age. We loved camping but are getting older and feel it’s time to let it go, sadly. Show less

where do I start, purchased a Motorhome from Jayco one of the popouts ripped a the floor, took it to RV of Sacramento, they had the RV for 9 months after totally destroying the RV. Because we were paying for something we did not have, we went in and traded it in for a 5th Wheel. (still a jayco) Big mistake, Loved the 5th wheel but again had issues with the floor. The floor is coming up, contacted Jayco twice, no response. I am afraid to take it to RV of Sacramento because of there bad workmanship. So at this point we are going to fix it and pay for it ourself and get rid of it. I would NOT recommend Jayco at all. Even an Employee at rv of sacramento said that they are bad products. Show less

Loved the layout for just me and my wife. It’s the most livable camper we’ve been in. The trailer itself seems very well built. Yeti foam filled walls. We pretty much did everything to it that I wish the factory would do. It worked really well for the time we used it. Show less

Perfect floorplan/layout. We surfed up and down the CA coast with this rig when our kids were younger... All their friends would look to find where we were, so that they could enjoy what this "home away from home" had for them. It sleeps 9 comfortably, plenty of room, great sounds, lots of storage.. just a great rig. Show less