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Highland ridge reviews

3.4 (14 reviews)
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Liveability
3.4
Overall quality
2.9
Floorplan
4.1
Driving/towing
4.1
Factory warranty
2.4

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Voted most helpful review

kattrina allen

Florida, USA

Reviewed on September 10, 2024

RV reviewed 2023 Highland Ridge RV Open Range 272RLS view listing

1.8
We purchased a highland ridge toy hauler in August 2023, First time we took it out the plumbing under the kitchen sink leaked. My husband fixed it, Had it out for a day, The 2nd time we went camping I went to load up the refrigerator with food. It didn't work, My husband found out the battery...read more
We purchased a highland ridge toy hauler in August 2023, First time we took it out the plumbing under the kitchen sink leaked. My husband fixed it, Had it out for a day, The 2nd time we went camping I went to load up the refrigerator with food. It didn't work, My husband found out the battery was bad, hoping to fix the problem he purchased a new battery. ( Mind you the trailer was only a year old at the time. $200.00 for a new battery) The guy at advanced auto said to him this battery is not new, its a 2020 battery, So in other words someone had switched batteries. My husband put the new battery in hoping the fridge would work, IT DIDNT!!! We took it with a few coolers in hand. Long story short, we took our first shower in the camper. Water started pouring under the bathroom sink. Then he went to let out the black and gray water, Water started pouring out under the camper itself. This camper should be considered under the lemon law!!!It has shotty workmanship to say the least. I would NOT recommend a Highland ridge to anyone. Its a 30,000 piece of crap!!!
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Angela Whitehead

Arkansas, USA

Reviewed on September 5, 2024

RV reviewed 2020 Highland Ridge RV Open Range 3X 387RBS view listing

1.8
We purchased this RV 2022 at a dealership in Memphis TN which went bankrupt and they lost the information on our purchase. They couldn't help us on warranty. My husband had more knowledge on trailers than I did. This Trailer very nice at first until the nightmare that this trailer has had it's not...read more
We purchased this RV 2022 at a dealership in Memphis TN which went bankrupt and they lost the information on our purchase. They couldn't help us on warranty. My husband had more knowledge on trailers than I did. This Trailer very nice at first until the nightmare that this trailer has had it's not worth getting and Steven called it the covid trailer, The manufacturer did a cheap and crappy job putting it together. Having problems with the springs and trucks having cracks and rust. Needing to weld them back together on a very dangerous highway, no help. Now having to replace the truck, sucks. To old and sick to fix it. The adder needs replaced for the bottom part of it where the screws are cracked the metal and lost the bottom part of it. Sewage issues and had to replace the parts, that's nasty. Leaking of air conditioning vents. Replacing the TV because of the TV mount coming unscrewed during transport. So basically, there's a lot to fix and lots of money to spend on this trailer for having it for only 2 years. Can't wait to get rid of it.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Denise Ferguson

Texas, USA

Reviewed on July 23, 2024

RV reviewed 2019 Highland Ridge Silverstar SF375RDS view listing

5.0
Great RV. Lived in it for almost 5 years and have had no major problems. It is the same size as a 1 bedroom apartment without all the noise from your upstairs neighbors. Living room seats 7 people comfortable. Bedroom has a king size bed and with the two sofa beds you can sleep a total of 6 people....read more
Great RV. Lived in it for almost 5 years and have had no major problems. It is the same size as a 1 bedroom apartment without all the noise from your upstairs neighbors. Living room seats 7 people comfortable. Bedroom has a king size bed and with the two sofa beds you can sleep a total of 6 people. This RV has a 23 cu . ft. refrigerator and a washer and dryer. Great RV if you want to vacation, travel for work or just live in full time.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Jarvis Vanderpool

Arkansas, USA

Reviewed on May 9, 2024

RV reviewed 2020 Highlander Ridge Open Range UT2602RL view listing

4.0
This is to set the record straight. I am looking at a 2020 Open Range UT2602RL and was looking for reviews and all I could find on YouTube were dealers' selling one so I started to surf the internet for reviews most like upset consumer mostly has people that have had a bad experience. So out of...read more
This is to set the record straight. I am looking at a 2020 Open Range UT2602RL and was looking for reviews and all I could find on YouTube were dealers' selling one so I started to surf the internet for reviews most like upset consumer mostly has people that have had a bad experience. So out of all the thousand Open Ridge TT sold there, is less than 50 that had a bad experience with the trailer or the dealership! Bet if you looked for a Ford F-150 review you would see a similar rate of complaints to praise. I got to this website and it had a rating of 1.0 for every category with 0 reviews had to you rate something if there is no reviews?
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
4.0
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Voted most helpful review

Stephanie Drake

Texas, USA

Reviewed on April 26, 2024

RV reviewed 2022 Highland Ridge Mesa Ridge 330BHS view listing

5.0
We love this RV. Lots of room for the whole family, plenty of storage in the kitchen pantry, residential fridge and excellent living room area. Easy to set up and tow, and over all just a fantastic RV. Defintely would buy another Highland...read more
We love this RV. Lots of room for the whole family, plenty of storage in the kitchen pantry, residential fridge and excellent living room area. Easy to set up and tow, and over all just a fantastic RV. Defintely would buy another Highland Ridge.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Phil Weeks

Missouri, USA

Reviewed on April 22, 2024

RV reviewed 2022 Highland Ridge Open Range 212FB view listing

3.2
This is a great RV. However, you never 'find things' until after the warranty period... That being said, here are two issues we've experienced. The first one is the Table that is stored under the couch. There are two bolts that weren't put in flush with the flooring and are protruding up so that...read more
This is a great RV. However, you never 'find things' until after the warranty period... That being said, here are two issues we've experienced. The first one is the Table that is stored under the couch. There are two bolts that weren't put in flush with the flooring and are protruding up so that when the table is replaced under, those 2 screws damaged the edges of the table. The other issue is the laminate on the counter top to the left of the oven has split from the front corner all the way to the outer edge and will need to be replaced. In our opinion, whatever 'quality control' measures were taken before this camper was put on the floor, were inadequate at best. We are very unhappy with what we have experienced so far. Now it has become a DIY repair to 'fix' these issues.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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Voted most helpful review

Edward Brex

Reviewed on December 3, 2023

RV reviewed 2022 Highland Ridge Range Lite Air 16 FBS view listing

1.8
Do not buy a Highland Ridge Lite. They are junk. Thirteen warranty visits in nine months and problems still exist. Dealers don’t care about maintenance, just sales. I’ve been banned from two websites already. Tell the truth and you are attacked. DON’T BUY...read more
Do not buy a Highland Ridge Lite. They are junk. Thirteen warranty visits in nine months and problems still exist. Dealers don’t care about maintenance, just sales. I’ve been banned from two websites already. Tell the truth and you are attacked. DON’T BUY ONE
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

James Towne

Reviewed on November 21, 2023

RV reviewed 2019 Highland ridge Highlander 350h view listing

2.6
Piece of junk. Pop out gear motors have broken 3 times on slide outs. Of course after warranty. Decals on front faded and peeled at 18 months. Warranty was one year. Just the worst quality ever. My last 5th wheel had 17 years. No major problems. Still had original decals the day I sold. Jayco...read more
Piece of junk. Pop out gear motors have broken 3 times on slide outs. Of course after warranty. Decals on front faded and peeled at 18 months. Warranty was one year. Just the worst quality ever. My last 5th wheel had 17 years. No major problems. Still had original decals the day I sold. Jayco provides no help just excuses.
Livability
2.0
Overall quality
2.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Steve Wagner

Reviewed on October 12, 2023

RV reviewed 2018 Highland Ridge RV Open Range 3X 387RBS view listing

3.2
As with any new item there are always bugs that require working out. We've had to replace the floor in the dining slide due to water leak the 1st year out, haven't been pleased with it since. Floor after 2.5 yrs became soft not due to water leak, dealer & Mfgr stated common problem with no...read more
As with any new item there are always bugs that require working out. We've had to replace the floor in the dining slide due to water leak the 1st year out, haven't been pleased with it since. Floor after 2.5 yrs became soft not due to water leak, dealer & Mfgr stated common problem with no solution or recommended fix. Furnace had to be replaced 2X in 4 years as well as fridge required service & replace inverter both times within 4 years. Thank goodness I purchased an extended warranty. I won't purchase another. Thor industry that owns open range is only interested in the bottom line and cares nothing about product quality, service, or customer service. I wrote a letter to the CEO/President of the company and my letter was returned unopened and rejected. Every owner has floor problem.
Livability
3.0
Overall quality
3.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
2.0
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Voted most helpful review

Jackie Pinzl

Reviewed on October 11, 2023

RV reviewed 2023 Highland Ridge RV Open Range 272RLS view listing

2.8
Very, very unhappy with this RV! Have had it in for repairs 4 TIMES for various issues and the problems still aren't solved. From substantial leaks under both sinks to a wobbly toilet, valances loosening from the wall and the inside wall by the bed bowing inward loosening the window frame. Brand...read more
Very, very unhappy with this RV! Have had it in for repairs 4 TIMES for various issues and the problems still aren't solved. From substantial leaks under both sinks to a wobbly toilet, valances loosening from the wall and the inside wall by the bed bowing inward loosening the window frame. Brand new 2023 camper. Never used. Terrible. Warranty covers everything so far but its a lengthy, time consuming process. Never again with this brand
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
3.0
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