Highland Ridge RV Mesa Ridge reviews

Bought a brand-new Highland Ridge Mesa Ridge 5th wheel 1 year ago. at Camping World San Diego. Black tank handles broke, spongy floor issues persist. Poor quality for the price. Disappointed with durability and craftsmanship in such a short time. Wouldn’t recommend. Show less

We love this RV. Lots of room for the whole family, plenty of storage in the kitchen pantry, residential fridge and excellent living room area. Easy to set up and tow, and over all just a fantastic RV. Defintely would buy another Highland Ridge. Show less

The size, floorplan, colors, weight were the attraction. We like the chaise lounge option and not having a table in a "fixed location." We have spent over 65 nights in it and towed over 8,000 miles so far. Adequate storage. Bath & shower are just fine. We replaced the mattress day 1. Has attracted admiration of other campers, but unfortunately we can't recommend it. Functionally, it's been a disaster. Initially heater failed to reach any set temp due to a poorly engineered factory installation (heater itself worked). Neither dealer nor factory had an answer, we ended up re-engineering and correcting the installation ourselves (long story), solved, painfully (months), hence 1 star ratings. Electronic thermostat (controls both AC & Heat) not sensitive enough. Both heat and A/C very noisy, cannot correct. Refrigerator (NorCold) failed twice, first control panel, then cooling unit, awaiting another warranty repair. Ongoing problem from day 1 that has interrupted many outings. No provision for gravity fill of fresh water tank, can't prefill tank (water lost through vent tube) and they don't want you to carry water in tank while towing (claim brackets can't support the weight). This requires a lot of planning as many campgrounds in the west don't have pressurized water readily available. Cheapo bath vent fan, really, to be replaced eventually. Sound bar (inside), speakers (outside) not very good quality sound. TV has worked fine. Shower door fell apart but was repaired on the road. Structurally the unit has remained intact, no leaks. Black aluminum skirting had heat related expansion buckle on right side, several screws lost on both sides. Slide out still works but you have to be careful with movement end points. Show less

We have owned our 2012 OutdoorsRV Timber Ridge for over a year now and it has been awesome. Great amount of storage, private bedroom, built better than almost all RV's out there, There was one awful review from a customer that had many problems with a new 2016 Timber Ridge. I have spoken with many dealers an private owners before purchasing ours and this is a rare anomaly as far as this brand. Do not be swayed one customers experience when many people love the quality of this brand, look deeper into the brand and model and you will see I am correct! https://www.youtube.com/watch?v=lHmfgf64lpM Show less

Our unit is five years old and still looks new, and it's held up well. There's no separation, cabinets are solid and drawers function well. Most of our friends are impressed by the quality of our unit to include some friends that own Grand Design Travel Trailers. Show less

2019 25RDS Outdoors RV We bought this trailer new five years ago when we first retired. After lengthy research we paid the higher price for what we considered a higher quality travel trailer. After owning a 20F Outdoors RV for 9 years with basically no issues we felt we knew the brand. The 25RDS gives us everything we expected. Only two issues in the last five years. I had to put two small washers behind a screen door striker as the screen door would not stay closed the first week we had the trailer. Last year I had to replace an electric gas solenoid for the water heater. An easy job. Important options to have are the on the 25RDS are 16 inch wheels and Maxxfans. And make sure you have the correct tow vehicle. This trailer weighs in least 8,000 pounds loaded, because its quality constructed. We have used this trailer. To travel on some rough Oregon backroads, and as a second bedroom here on the farm for overflow guests. The bed is very comfortable. One can sit at the dinette for long periods of time in comfort. The bathroom has a spacious shower. And enough room to dry and dress. Lots and lots of storage room in this trailer. Excellent boon-docker off grid camping. Get a Honda 2200 generator. It will run the AC if required and keep the twin 12volt batteries charged with an hour and a half run per day. I was a production employee building $300k motor homes. I know what shoddy construction looks like. Several friends and relatives have purchased rvs over the last four years. They all have horror stories of problem after problem. But, I am being completely honest when I say with my experiences, I have no reservations highly recommending a 25RDS Outdoors RV. Show less

Snow bird from Alaska to Tucson, Arizona. Driven for the past 6 years. Other than normal things like tires, no problems at all. Paid for the upgrade TT and glad we did. Looking for another Outdoors RV in the Titanium model. Show less

I email Highland Ridge on numerus times only have one reply from them over the 4 years I have bought their product, after i bought my RV. I email them on 2/10/23 and I haven't heard back from them. I received a pop up i would heard back from them in 72 hours. As of now, it been close to 100 hour. I am having issue with my led lights inside and i emailed them how to fix the issue. this is a safety concern of some one could getting hurt for imporoper lighting operation. I would not recommend buying an RV from Highland Ridge Customer Service rates 1-10 they would rate 0. Very poor customer service. Returning customers what keep company in business. I am planning on buying another new Fifth wheel this year and it will not be a Highland Ridge Product because they don't take care of their existing customers. Stay away do not buy Hightland Ridge. Show less

We have had our 314 for a little over a year and have had several issues that the dealer claims not to have seen. Now I am stuck with a piece of junk that cost me 86000. Big mistake on my part. It’s worth less than half after one year. Buy a better established manufacturer. Show less

Bought our Outdoors RV expecting a quality built Trailer. We absolutely love the floor plan. The Craftsmanship leaves a lot to be desired. We have had over 30 different issues and actually drove to the plant in Oregon to have repairs made. Still faced with some issues and dealing with a couple of new ones. I have owned 1 class a motor home, Fifth Wheel two tow behinds and a Truck camper. Never experienced cupboard doors falling off, squeaky floors, broke drawer frames , cabinets separation, massive cold air leaks, doors and window improperly installed. Wheel well screws shaking loose, particles under roof membrane and more. Wish I would have had the trailer professionally inspected before paying for it. Show less