Voted most helpful review
Brian Mancuso
Washington
Reviewed on April 12, 2017
We purchased the trailer in Boise ID. and on the way home the siding popped out. We tried to bring it back but was told no its a warranty issue. Purchased on 4/2016 was repaired by 7/16 but siding repeated problem towing home. Also the front leaked and ruined mattress. Found out by another RV...read more
We purchased the trailer in Boise ID. and on the way home the siding popped out. We tried to bring it back but was told no its a warranty issue. Purchased on 4/2016 was repaired by 7/16 but siding repeated problem towing home. Also the front leaked and ruined mattress. Found out by another RV repair that the framing had been cut out to put in the stairs. Frame sagging, siding popping in and out, front leaking and axles leaking. Back to factory delivered back 1/17 front leaks still leaks. No reimbursement for Insurance licensing and lack of use, only a new mattress. Gulf stream exec stated they went over and above to cover warranty issues. This trailer could of fell / broke in two and killed us or someone else. The frame and axels had to be replaced and leveled. These issues were not warranty issues but incompetent mfg. issues. I don't have enough room to talk about Ms. Diane and their warranty dept. This was a brand new trailer when purchased but we weren't able to use it for 10 months. He asked me for a list of costs etc.incurred on all these issues and we sent him a very accurate list of costs, what a waste of time. Like I said they did buy us a new mattress but stated they went above and beyond to fix the WARRANTY issues HAHA. Please do your self a favor and never purchase any of there products. Also does anyone know a lawyer that could help me get some justice on this death trap. I have kept all communications with Gulf stream and I could write a book on the misery we incurred when we wrote the check for this death trap. Its not over we still have it !!!!
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