Great West Vans reviews

East to west does NOT stand behind their "luxury" brand. We had to have emergency service to replace the generator (installed incorrectly) and TWO emergency services because the installation of windows is not correct and they spontaneously shatter in weather changes. DO NOT BUY. I REPEAT - FIND ANOTHER BRAND. Show less

Purchased new a 2026 East to West Bravado 29SF one month ago brand new from General RV Tampa. Used it twice on weekend trip and found it to be solid and loaded with high end features and equipment. Like the Onan 8K generator, which others only add a 6K. 16ft. fridge, 36" by 36" shower, three Maxxairs with remotes, 2 A/C's on a 30ft. unit, not counting the F600 chassis with 4x4. everything worked as designed, the normal RV items did pop up, like adjustments of drawers, and cabinets, but based on my experience to date and the price, I would recommend considering this RV if your in the Super C market. Show less

The gally does not have much storage. The area under the sink should have had storage built in like other rvs. The microwave/convention oven should have a right side hinged door for better access. The front storage doors under the beds should have been hinged on the right side so a person does not have to reach over the doors to access the area. The area can be accessed from the top but it is difficult to lift your fthe doors with the mattresses on them. The GPS can be used with the Ford app at $495 a year or through your phone. In one week I used 30 gigs of data using the gps.. the unit drives nicely and my first 1200 mile miles i got 16 mpg. The 400w solar keeps the 540a lithuim batteries charged. The generator is a plus. In the large rear storage area there is only a 12v cigarette lighter outlet not a 120v receptacle as shown on youtube. The refrigerator and freezer work well with storage area in the freezer. The heat did not work if turned on after tempatures dipped below 50 degrees. I called 24/7 road side assistance number 5 hours ago and still waiting for a tech to call back. I called again and asked for mobil repair locations, I am in Maryland and they were giving me Florida service numbers. I was told to ask if they do warranty work on leisure RV 's before having them come out. I finally recieved 2 numbers within 70 miles neither will work on leisure vans. I called the dealership I purchased from 686 miles away and they are having me drive back so they can fix it. Thank you Southland RV. Show less

We purchased our Entrada 2950OK at a show. I will say 1st. General Rv has been pretty good. Its Forest River and their Warranty process that is terrible. The show unit was sold but they would deliver an exact same one to us from another store. It came in and didn't have all the items ( solar hookup and many flaws. The couch backs are inches off difference in height. The cabinet doors poorly constructed and the mattress was downgraded substantially than show model. They switched the mattress and bent the slider window frame. After trying to fix it they bent it even more to where it wouldnt open. While waiting for parts we took it on our preplanned 1st trip. Within 10 days there were depressions on the mattress where our rearends were. Also found out after 1000 miles of trying to set up the SiriusXM that the parts were not installed. So we got home and took it back and they begrudgingly ordered SiriusXM parts added the solar port and fixed the doors. We are still going back and forth about about the couch and bed. We took it on trip while waiting for parts. Found the back AC unit doesnt cool and a few USB ports didnt work. Its been back in shop since August 5th and its now Oct 10th and they are still wanting more diagnostics on AC even though the Compressor is not working. Still fighting over the couch. They want pictures of tag and back but say the pictures aren't good enough. The bed they say we dont have proof that its not the same type mattress that was at the show. After 2 back surgeries and laying on the show model for a long time and checking it out. It was a thicker interspring mattress. They also said ok we will get you another one. They sent the same one just a different color. I told them i wouldnt accept it and not to install it and they did anyway. We spent alot of $ down along with making payments feel like this is the worst company to have purchased from. Forest River does not stand behind their product and workmanship. If this was a regular vehicle it would have been Lemon Lawed. They've had it at the shop more than we have... Forest Rivers warranty is worth nothing. The quality of their work and materials after really seeing it is sub par. Be very careful when looking. We will never buy from them again! Show less

This RV has been a liability since purchased. Multiple repairs under the warranty and now needs major repairs just post warranty. Forest River couldn't care less. The door to the motorhome section constantly jams and can only be opened by going in through the cab. Both the generator land the propane system failed. Show less

Well where to start. My rv spent more time in the shop in the first year then in my driveway or on a campsite. The quailty there is none this unit must have been put together by first graders. Who ever did the wiring did not know you need to crimp the wires in place. Plumbers or who ever did the water lines did not know that the hose clamps go over the male end of the pipe and not just the female end. The customer service manager is just as bad as the no experience workers in the factory. There moto is we do not make phone calls. I do not know how this company is still in buisness. Show less

⭐☆☆☆☆ “10 Months of Ownership – Not a Single Night Camping” The East to West Entrada has been an absolute disappointment due to terrible craftsmanship and quality control. In the first 10 months of ownership, we haven’t spent a single night camping because of constant failures: A/C failures – one failed the first day, and both had to be replaced again within 10 months. Water heater failure. Slide leaks water during rain. Jack not installed correctly, causing damage. Vehicle arrived out of alignment. Airbag warning lights repeatedly coming on. Faucet failed early on. Tire Pressure Monitoring System failure. Shower doors sealed so poorly they looked 10 years old on a “brand new” unit. This RV has spent more time in service than in our driveway. If you’re considering an Entrada, be prepared for constant repairs, long delays, and no camping trips in your “new” RV. Show less

They use toothpicks to hold the screws in for the dining room table and all a holes in the bracket I called the company and she said nothing I can do about it. I didn’t build it. She said there is no way for me to get a hold of anybody from the company that built the altar and here I thought that was the best Camper boy was I wrong toothpicks and wood glue. Show less

So this 2024 east to west della Terra has been horrible it was look like a team of elementary school kids put it together and we didn't have a lot of time to check it out we figured the RV center done a thorough check of it before they sold it to us never again I will go through with a fine-tooth comb before everybody a camper again but the east to west deleterra has been in the shop for almost as long as we've had it and still have problems The warranty's out now Show less

We received a followup from Grace Newman, Owner Relations Manager of EAST TO WEST manufacturing wrt to the grey water tanks from the shower and the bathroom sink draining into the black water tank which means that the black water tank needs to be emptied daily instead of weekly with any other trailer. Hence you can't camp in a provincial park or honey bee service park without sewer hook up unless you want to not use your bathroom at all. The bathroom was the sell of this trailer to us and no one at the dealership or nowhere in the write up of this trailer did it state that the grey water, except for the kitchen sink, drains into the black waste tank. The P traps also don't work well enough to stop the sewage smell from the black tank from coming up in the bathroom. Here is Grace's response: " Grace Newman 5:41 AM (6 hours ago) to me Good morning, While we understand it is inconvenient to have to empty out the black tank more frequently, this is not a manufacturing defect as it is per design. Again, if you would like to have the plumbing changed, you may, however it will not be covered by us." I DON'T RECOMMEND EAST TO WEST TRAILERS FOR ANYONE WHO IS LOOKING TO BUY ONE. THIS IS MY FIFTH TRAILER AND I HAVE NEVER DEALT WITH A BOUGHT IT NOW ITS YOUR PROBLEM MANUFACTURER NOR WITH SUCH DISREGARD AFTER PAYING OVER $36000 FOR THIS TRAILER. IT IS CRAP, LITERALLY BECAUSE THE BLACK WATER TANK IS ALL THIS TRAILER HAS AND IT IS NOT BIG ENOUGH TO DEAL WITH BLACK AND GREY WATER. YOU HAVE TO USE THE TRAILER AT A FULL SITE SERVICE ONLY THAT ENABLES YOU TO DUMP IT DAILY OR TWICE DAILY. POOR/SHODDY MANUFACTURING, POOR DESIGN, POOR QUALITY, BUT MOST IMPORTANTLY EAST TO WEST PUTS THEIR SHODDY DESIGN PROBLEMS ONTO THE CUSTOMER SO EAST TO WEST IS POOR CUSTOMER SERVICE. Show less