genesis supreme Toy Haulers Travel Trailer reviews

This trailer should have NEVER left the factory in the condition it’s in!! The CEO of Genesis Supreme, Pablo touts “Quality and customer service “ on their web site, but this trailer has zero quality and this customer ain’t satisfied!! From the get go the shower leaked like a sieve, the bathroom sink leaked, the kitchen faucet leaked, the furnace doesn’t work (still doesn’t after being into the dealer 4 times), the cupboard doors and the drawers were warped and had to be replaced, the bed caved in while we were sleeping one night and my wife and I ended up in the cargo storage bay, it was made of 1X2 and staples!!! Now the roof material is coming off and Genesis just said contact the roof material manufacturer, and when I did and sent photos of the issue, they said Genesis cut the material too short so now it’s pulling away from the sides!!! Genesis still refuses to repair it!!! If you looking at a Genesis Supreme, don’t walk away, RUN AWAY!!! Pablo is full of crap!! The only thing he cares about is getting your money, and then you’re on your own!!!! Show less

We bought this RV in May of 2018, Genesis Supreme 33CK. This RV has been great, no problems from the start and still doing great. We've taken this from Montana to Arizona twice with many stops in between with our Honda Talon. We enjoyed this RV because it has alot of storage and its just been great. Its not the fanciest thing on the road but it perfect for my wife and I. We've been extremely happy with this purchase and didn't break the bank Show less

Where to start: Let's see the first year and the first time out the secured atv tires wore holes through the linoleum . Then the guts of the water faucet where defective and had to be replaced. All four vent covers rotted off. Next the Dometic refrigerator cooling system was bad, have to get it replaced.($3,475. the water heater will only half the time. Now the trailer heater stops blowing heat. The spark igniter on the stoves burners won't ignite. So we use a space heater for heat and a ice chest for a refrigerator. We have used this trailer maybe 10 times since we bought it in 2020.. Forgot all tires had to be replaced after 2 times they where blown out. Both of the propane tank hoses had to be replaced twice. All the paint on the under carriage is rusting and bare wires are hanging out the bottom of the frame. Show less

I work for a RV dealership in Service and I see all sorts of issues with RV’s. This one has been excellent and everything works perfect on it. It is nice and light so it is 1/2 ton towable which is hard to find in Toy Haulers. Overall great trailer! Show less

Had this 40GS toy hauler custom built in Perris, CA. (Manufacturer facility). Had a few issues on the shake out like most 5th wheel toy haulers experience. Had excellent customer service from Richardsons (Dealer) and Genesis manufacturer. Have put several thousand miles and unit is solid as the day we purchased. Highly recommend. Show less

Bought this new Genesis Toyhauler at Mike Thompson RV. As soon as we got it home we realized that the fuel station does not work. I told them right away and we proceeded on a short trip with it. Then we discovered that the Fender wells were not built and sealed properly which caused highway rainwater to flood inside. I fixed the damage and fixed the Fender wells at MY EXPENSE! All I asked them to do is replace that defective fuel module. They have been giving us the around for a month now! We are seniors and I am a Vietnam Veteran with service connected disabilities. I am shocked at the way my wife and I are being treated! They have certainly ruined the excitement we had of getting a new trailer to do some traveling. Show less

If you are looking for quality, reliability and customer support DO NOT buy a Genesis Supreme. I have owned my 2020 20CK for just over 8 months, of that time it has been at the dealership over 5 months of that time, it’s been back over 4 times. Genesis and the dealer, RV Country are useless and will not cover warrantied items tgg hi at were found during the pre deliver inspection. Heater doesn’t work, AC doesn’t work, power bed doesn’t work correct, bathroom mirror fell of the wall, brakes don’t work correctly, power connection fell off, leaks in the bathroom from the drain, batteries won’t hold a charge...in general they lack quality and workmanship...then don’t back their warranty. The said if I tow it to the factory, they will fix it. DONT BUY GENESIS SUPREME!!!! Show less

Interested in this toy hauler I’m in Hemet please contact me at my email would love to go see it if possible Monday after work we been searching for one for quite a while and we love the one we seen at your place thank you for your time Show less

The exterior was put together poorly. My wife and I bought our 2019 vortex on 6-11-18. We really enjoy taking it out and we use it quite a bit. We bought it in Beaverton Oregon. Just a couple weeks ago around the 1st of July 2019 we were gonna wash it when I noticed the where the front end cap and the right side of the trailer meet together up next to the roof in the corner had started separating the vinyl is peeling off and the caulking is nonexistent and the black seal around the edge where the front end cap and the right side of the trailer meet was coming off. There is about a 2 inch gap. Also when the running lights in the front top of the trailer we’re installed the fiber glass had cracked but seeing as how it’s where nobody can see I guess the manufacturer just half assed it and sent it to the dealership anyway. I called to see if it was covered under warranty and was told that my warranty was expired on 6-11-19 so a little more then 2 weeks after the warranty expired I started having issues and the manufacturer could care less. All in all nice trailer but I don’t think I’d recommend it to friends or family. I’d recommend a trailer that may be a touch more expensive but is better built with attention to detail. Show less

Awesome looking unit but beware!!! Had our 2019 27FS for a few weeks. Floor started to bubble in back. Floors are not glued in place just floating. Window treatments were not the same size. Kitchen sink leaked. Side window fell off mount. Dealer fixed. After a month the floor came loose again and is now worse. Not fixable. Now 2 months out of warranty. 3 of the 4 tires were bad. Two tires were splitting and one blow out within 10 days of our trip. Less then 4K miles on the unit and tires since new. Rear fold down bed/chairs started to bend at mounts. This is by far the worst unit we have purchased of the 5 we have owned in the past 11 years. STAY AWAY!!! Show less