I bought my camper Dec 21st 2024. I was on the road to live out of it for 2+ months for my job by Jan 15 2025. When purchased, I was told to leave winterized for the trip, due to having a tank less water heater and driving in below freezing temps. In My 7 day drive, my vent from the stove, flew...read more
I bought my camper Dec 21st 2024. I was on the road to live out of it for 2+ months for my job by Jan 15 2025. When purchased, I was told to leave winterized for the trip, due to having a tank less water heater and driving in below freezing temps. In My 7 day drive, my vent from the stove, flew off from the outside, the lid to my propane cover flew off and my caps to the back bumper flew off. I get to my destination and I called RV Mobile for repairs, left a VM asking for a return call. This was Jan 23rd. On Jan 24, I had my water filled up and we were flushing out antifreeze and water was spraying everywhere. We shut everything down and I called RV Mobile again and left another message. 4 days go, and I still have not received a return call. I called back, asked for Manager. Now I have an apt! Water Pump is broken right out of the gate! They order a new part, it comes in. The week they were supposed to come back, my fridge starts with an E4 code. Now, my fridges isn't staying cold and I am losing food. I called RV .Mobile again and report the fridge, this is Feb 14th before I have another appointment. This time to look at fridge and fix the water pump. FEB 14th apoint is my apt, and RV Mobile forgot to pencil my confirmation In. So they call and tell me they will get me wiggled in. Couple hours later RV Mobile calls and says the water pump is not the right part and they cannot fix that day, but will come to look at the fridge. Later this evening, I went to turn the heat on and now my heat isn't working. It's 9 pm on a Friday with temps in low 40⁰s over the weekend, needless to say at this point, I am very upset and about this entire situation. No water, no fridge and no heat. All the things I spent thousands of dollars on, NOT working for me as needed.....
That following Thursday, RV Mobile comes out to check my heat, now, we find that when RV Mobile analyzed the fridge, pulled a wire out which caused heat to not work- that's fixed thank goodness!!
Fast forward to March 19th (my birthday) I get a call from RV Mobile (no mind you, my water, covers and vents are STILL NOT FIXED), THIS CALL!!!! RV Mobile tells me my fridge arrived from carriers and it's now damaged from a forklift.. I am supposed to leave work in 2 weeks and go home. Need here for 10 weeks and have nothing fixed, nothing working for the reasons I bout this camper.
Limited on people who can do manufactured warranty- there is much to blame on Forest Rivers products as well as their certified technicians that is seriously lacking qualifications.
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