Cruiser RV reviews

I read some of the reviews and I’m quite surprised. I have had 1 minor issue with a small leak that was a easy fix. I been very happy with mine overall. The only gripe I have is I can’t figure out how to work the inverter. Not that I really need it, but the dealer really didn’t know how either. Show less

Livability the camper is perfect. I travel for work state to state, and it had been a breath of fresh air. However overall quality of the RV has been hell. I was giving a one-year warranty and when i call in for service no one ever calls back nor help. The summertime my ac unit went out. I call the local dealer for assist and no help. Out of pocket I paid 1500 just to fix the AC unit. When I purchase my camper in March of 2024 I was not told or educated on the horrible service I would get with the warranty. Now my refrigerator unit went out. The lights are on, but the unit is not getting cold. I called yet again to make a service appointment left voicemail and no call back or return any of the calls. Why purchase the extra warranty when they don't help you with the original warranty. Show less

Garbage never worked 1 year old now can't be fixed nexus don't care been at the dealers from day one the ford front end is good it's nexus that's no good everything feel apart and the wiring has never worked i pd 140000 they said they would buy back at 70000 what a slap in the face Show less

This is my 20th new RV since 1978. Ranging from tiny to diesel pushers up to 42 feet. Size depending on family size over the years. I enjoy the RVing life but this most recent Rig[2025 BT Cruiser] has been a poorly constructed mess. Water leaks/missing options/sloppy assembly and a company that will not return phone calls or answer e-mails directed to a supposedly customer service department. Frankly it is hard to believe that the owners of the company are unaware of how unprofessional the staff treats customers. I ordered this unit and it was delivered in terrible condition with out any signs of quality control being directed towards its construction. It now has 17 miles on it as I had it trailer delivered from the factory to my dealer. It is now on my property in its own heated/cooled garage awaiting my dealer[good folks] to try and fix all the sloppy work done by the factory. At this time I am unable to use it. I do not know how the Gulf Stream management can sleep at night with their business ethics. I will never buy another of their products. Remember, I have had 20 of these...big and small...and this one is truely an an example of a company with out ethics. Show less

We bought this unit new in 2018. We were impressed with the Murphy bed, outdoor kitchen and large bathroom. The quality seemed ok for the low price. I spent my career in construction and hvac service so the couple of small issues that I saw I knew I could resolve without getting the dealer or manufacturer involved. Little did I realize six years later how poorly thought out the build quality of these units were. I have a hard time believing that these units were actually built to leak from underneath the frame. The entire width and about 24” inches in of the rear of the unit’s plywood floor was completely rotted out. As I got into taking out the rotten wood I saw that these units are designed to leak water when ever it was towed in the rain. This went on with no obvious signs of water intrusion for six years until one day i put my hand down on the floor of the outdoor kitchen and it pushed through the plywood. I am having to tear out the outdoor kitchen, the bath vanity and water heater in order to replace all the water damage. Fortunately I have the ability to do the work myself so I’m lucky there but I would never recommend Sonic or any Venture product again. I have also removed all Venture/Sonic badging. My wife and I have enjoyed many camping adventures in this unit so when I’m done with reno we’ll be back out in our new, water resistant/proof, no name travel trailer. Show less

We have been proud owners of an Alliance RV 385FL for the past 3 years. Like any RV ever made, things are not always perfect. But, our decision to choose Alliance RV has proven, time and time again, to be the best choice in our RV Life. The focus on employee and owner satisfaction is unmatched in our experience. We have had a few interactions with the service teams at Alliance RV and we would not trust our coach to anyone else. This company truly goes above and beyond to help its owners. Thank you Alliance RV. Allies for Life! Show less

We’ve had an awesome time with our Paradigm 382RK! The rear living floor plan is hands down our favorite feature—it feels super spacious, and the layout is just perfect for how we like to travel. We love having a half bath, and the master suite has tons of storage, which is a huge plus when you’re on the road for long stretches. We decided to go with the 8K axles to get more carrying capacity, and it’s been a game-changer for us. The independence suspension also makes for such a smooth ride; you can really tell the difference, especially on rougher roads. And honestly, the full-body paint? It’s a head-turner! We catch ourselves just standing there, admiring how good it looks. But beyond the RV itself, the folks at Alliance have been amazing. They’ve been so helpful from the start, always going out of their way to make sure we’re happy. It’s hard to find that level of customer service these days. All in all, we’re absolutely loving this coach, and we’d 100% recommend it to anyone thinking about getting an RV. It’s been such a great experience for us! Show less

my trailer from them has been a nightmare from day one could not get the dealer to help fix it and the manufacturer does not back their junk at all. All they care about is their profit and ripping off people. they build junk to sale and rip-off people Show less

Bought mine a year and a half ago and absolutely love it! Built solid. 32 foot is plenty of space and still easy to drive down the road. Mine has two solar panels already installed. Since I purchased this used and 24 years old the rating for Factory warranty/Support is mute, but it made me put in a rating. Show less

We purchased this up on high recommendations from an individual who had done a lot of research. After purchasing this I discovered that a 90° wall was separating from the outer wall, when standing in the shower it felt like you were going to fall through the shower floor because there was no flooring where they cut out for the drain. The wall issue I have not addressed yet. I discovered two weeks ago that I had a leak the leak was a compartment door because the compartment door is not pushed back against the siding like it should be therefore the sealant kept pulling loose. Rotted the floor and had to replace it along with ceiling the door until I can get it fixed more permanently. Tonight while cleaning up the mess from replacing the portion of bad floor I noticed that the microwave cabinet is separating from the top cabinet. Not sure yet just why this is happening but when I pull the microwave out I'm sure I will see why. Another issue I discovered this evening was the same discoloration on the vinyl at the door that was at the compartment door that had been leaking. I don't know yet if I have a leak there and if I do just where is it at. I really wanted this particular camper in the wife kept trying to steer me away from it and now I know why because it's been a lemon. Show less