Cruiser RV Radiance Ultra Lite reviews

Where to begin? 1st 10feet the cabin lights stopped working, bent stabilizer arm. valances laminate peeled, light coming in bedroom due to cabinet coming off the side wall panels for underground storage and the same for the walk-in closet over the outside kitchen plus the fenders over the tires began to flap in the wind. Mile 400 refrigerator fell off the wall. Not attached to the A frame and only into a 3/4 in think vanity board. 600 miles in the covers for electrically at front came off. 1200 miles in Awning came of the control arm nearly taking off my head. Looks like not riveted into the arm. 2000 miles all plumbing under sinks came loose and the shelf under the kitchen sink collapsed. 2500 miles in the electrical panel began falling off the wall. Large blind fell off wall. So much more!!!!! During this time my dealer directed to the MFG who in the end took notes but never reimbursed me for all of the repair expenses. In fact, we schedule a drop-off in Indiana to the MFG who later reneged on the stop and tried to move us to January. So whatever price you get with the new trailer you will be paying out of pocket during trips to put it back together better than it was manufactured. I would ask for 5k off immediately. Show less

Bought this RV new May of 2023. As of right now we are at over 60 issues everything from all drawers falling apart, cupboard doors falling apart, bathroom and bedroom doors and tracks completely falling off, most of all trim inside has fallen off, window frame bent and leaking, three windows will not close and it is currently at the dealer because the WHOLE back wall is falling off! The entrance door latch broke in the middle of nowhere and the only was to get in the trailer was to pry the door open with a pry bar, one of the front storage compartment doors fell right out of the outside wall, the furnace did not work after bringing it straight home after purchase, the slide has ruined the flooring in numerous spots from rubbing on it, the sliding king bed in front would not lock in place and smashed from wall to wall while driving also ruining the flooring, sawdust and cut material from manufacturing EVERYWHERE! The list goes on, this thing is UNBELIEVABLE and the quality of craftsmanship is the level of 1 out of 10, stay away from these things! Show less

Unbelievable pile of garbage. Every cupboard door and cabinet has fallen apart. The bathroom door fell off, the latch on the entrance door broke and door had to be pried open, furnace failed on the first day, extreme poor craftsmanship, this review panel cannot handle the list if I go on! STAY AWAY!!!! Show less

We have owned the cruiser radiance for roughly 2 months and used it twice. The floorplan is great and the looks of it are great, but that's where the fun ends. The build quality of this unit is absolutely horrible. The first time we took it camping, one of the window shades completely pulled out of the wall. Two screws only held into 1/8 inch particle board. That particle board was only held up by 6-7 quarter inch staples. I fixed that myself the right way. The second time we went out, one of the kitchen cabinets pulled out of the wall by the mounting screws. (And there was nothing but 2 loaves of bread in it at the time!) After further inspection there is signs of very poor quality materials all over this camper. After paying nearly $40,000 for this unit after trading in our 2019 Jayco Jay Feather only to have more space, we feel as though we have been robbed. We do not blame our dealer because they were more than helpful to us. But we will never buy another Cruiser brand RV. Show less

Tows easy, easy to clean outside with smooth sides and roof. Seals are excessive on the roof. Seems to be quality built as have not trim or screws falling out. My major complaint is the toilet is too close to the vanity in the bathroom. Crawling over your mate to go to the bathroom while sleeping is inconvenient as well. Only reason i gave Warranty/support a 3 was I never needed any support and I bought it used. My sixth camper overall. Show less

worst experience in my life. bought a travel trailer noticed many things wrong. mentioned it to them after they ignored us for a month or longer. then they finally had us bring it in to them in December. been calling, sending emails, no response. then when we call and complain, yes we swore at them it had been 4 months of being ignored, they called us and said it wasn't a good fit because we were rude and we needed to come pick it up and that they still didn't fix anything 4 months later. not one time did the manager call us to see what they could do to make it right with our first purchase. I would love to hear from the owner or director. horrible horrible. Show less

I purchased what is a 2023 year Sunlite Classic 16BH Elite package, manufactured Sept. 2022. The eye candy, weight, and price are great. Have only gone about 500 miles with it so far but found some issues to be addressed. The rear stabilizer jacks were attached with bolts through the 4" rear bumper, thus, one can NOT store the stinky slinky like one would expect. The roof AC sounds like standing in a wind tunnel, so had to add electronic speed controls to tame it. The air diffuser for it was nothing but slots with no directional control. The radio / Bluetooth streaming player is nice, but audio volume control is complicated. Stove is right beside the bed, so, some kind of splash screen is needed. Storage is great, though a drawer for pots /pans could be installed in forward dinette storage. Towing has been very reasonable so far. Show less

Bought this as our first RV new 5 years ago. It has been a good unit for the most part, but the slide out floor rotted out due to a manufacturing defect. $4500 later we have a new floor and a sour taste towards Highland ridge Show less

We purchased the unit in September of 2021 and over the course of a year we actually had it in our possession for less than 2 months. We had issues with water leaking under the shower, 2 of 3 slides not working (one slide got stuck when we were trying to leave an RV park on our way home and stranded us for hours), the heater didn't work (we were living in it while waiting to move into our new house and got a mobile tech to come out but the cabinet was built around the heater and he couldn't get it out to fix it), the water pump wouldn't work, the flooring was bubbling up, the seals on the slides were bad and light could be seen around all of them. After the unit was at the dealer from November 2021 to August 2022, I contacted the manufacturer. They said that they would come and pick it up and take to the factory to fix the slide out that the dealer hadn't been able to. They also said that they would reimburse the cost of the mobile tech that couldn't fix the heater and would extend the warranty for 90 days. After getting the unit back after the warranty had expired, they didn't plug in one of the recliners, there was antifreeze sprayed all over inside the unit which appears to have come from the sink, the bathroom counter laminate is coming off and the water pump wasn't working. They now say that they will only cover warranty items that were identified before the warranty period expired, and won't reimburse me for the mobile service tech because the warranty doesn't cover diagnosis. I was able to diagnose the pump, it was filled with plastic shavings that were sucked up from the fresh water tank but to plug in the recliner, I have to remove both of them and I guess I am on the hook for replacing the bathroom counter material. The manufacturer of the unit in Jayco and in the future I will never purchase another Jayco product and would advise anyone who asks to avoid them. Pros - It tows well and has a good floor plan Cons - Most systems don't work and the quality of work is terrible Show less

We have traveled to Alaska,up the East Coast, through the national parks, in the west, through the south. We have had no problems. Just normal maintenance you should do to maintain a travel trailer. I would not hesitate to buy another. Sometimes it not the trailer, it is the owner who does not take care of the unit. Show less