Voted most helpful review
Steve
Ohio
Reviewed on September 1, 2022
On Wednesday, April 27, 2022 Customer Pearce purchased a new Coleman (Thor) motorhome. Dealer prep for delivery was
scheduled to be complete by Friday at 2:00pm. Customer was unable to take possession of the RV until after hours Saturday
because of manufacturing defects not discovered by Dealer...read more
On Wednesday, April 27, 2022 Customer Pearce purchased a new Coleman (Thor) motorhome. Dealer prep for delivery was
scheduled to be complete by Friday at 2:00pm. Customer was unable to take possession of the RV until after hours Saturday
because of manufacturing defects not discovered by Dealer Gander's quality control or service techs.
Problems Discovered by Customer:
City water connector spraying water. Missing washer. Customer added hose washer.
Water heater empty with pump on. Valves in winterize position Customer repositioned valves.
Shower valve spray leak. Defective mixing valve. Tech replaced valve assembly.
Water heater drain plug leak. Cross-threaded plug. Tech replaced plug.
Kitchen shelf sagging. Missing shelf bracket support *Tech replaced bracket immediately below stolen cash on upper shelf.
Slide not working. Tech adjusted control position.
Bathroom door mounted awry. Improper installation. Nothing done to fix problem.
Furnace filter mounted awry. Improper installation. Customer realigned filter.
One tire low pressure. Tech added air to tire.
Bent compartment key. Customer will have duplicate key made
Exhaust pipe leak. Improper extension pipe weld. Customer to weld.
Entry step loose. Gasket not installed. Tech installed gasket.
Generator not working .Fuel line not connected. Tech connects fuel line staying after hours Saturday.
Water leak in bedroom. Shower basin not properly caulked. Customer to caulk.
Folding counter extension collapse. Missing 2 screws. Customer repairs.
Refrigerator handle cracked. Customer to order new handle.
Defective gas cap does not seal. Customer must buy new gas cap
Engine fault light noticed. Ford service scan code: emissions problem. Customer must make appointment for service ASAP.
Cruise control stops working. Ford service scan code: Trac problem. Customer must make appointment for service ASAP.
Drawer ball bearings shot. Replaced slide.
Livability
Overall quality
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