Alliance RV reviews

Alliance has proven to be in a class of their own with customer service... traveled to all lower 48 states to experience some frame issues early on. Outside of warranty, owner Bill Martin, service team Jim Bonacci, Tim Draper as well as countless others, and Abbi Britton in parts returned our full time home better, more robust with latest frame mods being used now on newer models... i write this simply to express what im seeing first hand wih our friends experiencing same issues with much higher end abd newer 5th wheels Their having to contact attorneys! Alliance surely takes care of their own... thank you. Tim and joy Show less

We have lived in this rv three years and we couldn’t be happier! Perfect rv with the best company! When we did have issues alliance helped us sort them out. Rvs will always have issues, but alliance doesn’t hide from issues! You can even call the highest up directly at Alliance. We are considering another alliance because we have loved them so much! Show less

We love the open floorplan and the windows give you unobstructed views and make you feel like you are outside. We recently decided to take our unit to the factory for a recall. As it turned out our unit did not need the recall. The team at Alliance took it upon themselves, to use that time, to go through our unit. They found things that were on my honey do list like fixing trim that came loose. They found some things we didn't know about, probably would have never found and fixed it. When I thanked the team and mentioned they didn't have to to do that, the lead said " we just try to do the right thing. " Doing the right thing is exactly why I will never own another brand. I have been so impressed with the Customer service and now the service team including Alliance members from Service, parts, warranty work, scheduling the appointment to bring in our unit to ordering replacement parts for things I needed. Show less

We bought this unit new in 2018. We were impressed with the Murphy bed, outdoor kitchen and large bathroom. The quality seemed ok for the low price. I spent my career in construction and hvac service so the couple of small issues that I saw I knew I could resolve without getting the dealer or manufacturer involved. Little did I realize six years later how poorly thought out the build quality of these units were. I have a hard time believing that these units were actually built to leak from underneath the frame. The entire width and about 24” inches in of the rear of the unit’s plywood floor was completely rotted out. As I got into taking out the rotten wood I saw that these units are designed to leak water when ever it was towed in the rain. This went on with no obvious signs of water intrusion for six years until one day i put my hand down on the floor of the outdoor kitchen and it pushed through the plywood. I am having to tear out the outdoor kitchen, the bath vanity and water heater in order to replace all the water damage. Fortunately I have the ability to do the work myself so I’m lucky there but I would never recommend Sonic or any Venture product again. I have also removed all Venture/Sonic badging. My wife and I have enjoyed many camping adventures in this unit so when I’m done with reno we’ll be back out in our new, water resistant/proof, no name travel trailer. Show less

We have had our Avenue since February of 2022 have traveled close to 10,000 miles in it and have loved every minute of it. On the rare occasion when something has gone wrong with the rig Alliance service has been just a phone call away to help solve our issue. Show less

We've owned our 340 for 3 years and are completely satisfied with our unit. We especially love the bathroom and large shower. Secondly I love the stairs up to the bedroom being on the off door side. The stove and oven are awesome, we've even cooked a small turkey in it. Show less

We have been proud owners of an Alliance RV 385FL for the past 3 years. Like any RV ever made, things are not always perfect. But, our decision to choose Alliance RV has proven, time and time again, to be the best choice in our RV Life. The focus on employee and owner satisfaction is unmatched in our experience. We have had a few interactions with the service teams at Alliance RV and we would not trust our coach to anyone else. This company truly goes above and beyond to help its owners. Thank you Alliance RV. Allies for Life! Show less

We have had our Alliance 32Rls for almost a year. In that time we have traveled across the country and many shorter trips. The thing I like the most is that it feels like a home away from home. The appliances are great, pantry has a lot of space and the decor is tastefully done. You could not ask for more storage, it is everywhere. Show less

The floorplan was similar to many other brands, but there were little things that Alliance had done that the others didn't do. Flush slides everywhere, no carpet, no ducts in the floor, cutoff valves throughout on the plumbing system . We have had a few issues but the factory service team has been awesome to work with. They are very supportive of their customers. The management team really does listen to the customers and is constantly looking for ways to improve the product. Show less

We have had our 5th wheel since June of this year. We love the layout. We have the rear kitchen and living area in the middle. Perfect for the two of us. We are full time and it really feels like home to us. Have had just a few small problems but worked them out. Happy with the rig so far. Show less