DO NOT RECOMMEND AIRSTREAM or AIRSTREM RANGELINE. We purchased a new 2023 Airstream Rangeline in Feb 2023. The day of pick up, we noticed cabinets out of alignment, broken/missing items, unclean unit. We have been having issues with this unit since day one of pulling out of Blue Compass RV of...read more
DO NOT RECOMMEND AIRSTREAM or AIRSTREM RANGELINE. We purchased a new 2023 Airstream Rangeline in Feb 2023. The day of pick up, we noticed cabinets out of alignment, broken/missing items, unclean unit. We have been having issues with this unit since day one of pulling out of Blue Compass RV of Greensboro. On the first night- discovered a myriad of malfunctioning/dysfunction items, including electrical/ heating/water heating/battery charging/water tank & cabin temperature sensors/low glycol, water pump, overheated generator, MIRA app, and more.
This unit has been in and out of service since purchase, and there solid since April 2024 for the same issues with heating, cooling, sensors, failed battery, leaking, electrical, and other things. In addition, there were a couple of mold infestation events while the vehicle was under the care of Blue Compass RV of Greensboro.
There were multiple visits to the dealership and multiple failed camping attempts due to the unit malfunctioning. The last drop off was in April '24 was primarily due to the same heating, cooling, and electrical problems, cabinet misalignment, & collapse of a cabinet while driving, among others. Multiple issues were due to shoddy workmanship and poor-quality control. The heater didn't work in the winter and the AC didn't work in the summer. A few molds infestation incidences and roof leaking occurred during the service at Blue Compass of Greensboro. We asked for a replacement of a new working unit that does not have a history of mold issues and constant mechanical failures, or just give us a refund. Even though we purchased a new vehicle, neither Airstream nor Blue Compass RV is willing to step up and compensate us for our inconvenience, the loss of money/time/planned vacations. Rangeline is a hit and miss. Unfortunately, our unit was a miss with multiple signs of poor-quality control and engineering issues with having different software programs working together.
PURCHASED: Feb’ 23 PICKED UP: March’ 23. DROPPED OFF FOR SERVICES: March, April, June, Sept, Nov of ’23, March ’24 twice, April ’24 and still there (now Sept 2023) – beyond Lemon Law.
Livability
Overall quality
Floorplan
Driving/towing
Factory warranty/support
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