In the middle of January 22nd, 2024, I purchased a 2023 Heritage Glen LTZ 270FKS 820 From Bish’s RV in meridian Idaho. Right off the bat I found 19 things wrong with the Trailer: These items are: Hole and bubbling above the pantry door Kitchen drawers fell out when pulled (drawers fell because...read more
In the middle of January 22nd, 2024, I purchased a 2023 Heritage Glen LTZ 270FKS 820 From Bish’s RV in meridian Idaho. Right off the bat I found 19 things wrong with the Trailer: These items are: Hole and bubbling above the pantry door Kitchen drawers fell out when pulled (drawers fell because the back studs for the drawer rail brackets are not attached) Side support board for the drawers also not attached panel under the refrigerator was secured leaving a half inch crooked gap Trim around the large bubble window above kitchen sink fell off while towing home five miles away on city streets Main brace underneath bed split and not attached Back plate behind the stove not attached just lying loose All pull down blinds have Velcro tabs on the bottom bar of the blinds but nothing on the walls to attach them too (only half done) Blinds crooked on the two narrow windows in the bedroom Broken latch on refrigerator door Hinges for the storage doors underneath dining table benches loose and floating back and forth Trim around the pantry sagging and loose (no adhesive) lens cover on running lights missing Wires not wrapped or secured on electric jack by hitch Access panel door on bedroom slide out warped Shower door seal fell off when opening door Magnetic plate for bedroom door installed on a diagonal (all others level to the floor) Panel under the sink only attached on one side Keyhole on front door pried and bent (probably not manufacturing) These are the items I found in the first three hours of possession and this morning I took it back to the dealership. I talked to the Director of service, Bish's RV in Meridian Idaho and showed him the issues I had, in which he documented and took possession of for immediate service, and I asked him to go through the whole RV to find the things I didn't find, (which scares me). So, I guess what my questions is where do we go from here, what is going to be done about this situation, I paid close to $50,000.00 for your product and the condition of the RV does not reflect that, (was it built on a Friday?). I sent an email to Bish’s and Forest River with this list of problems on Jan 23rd to Bish’s and Forest River, in which Bish’s took back the trailer and submitted it for warranty work. I’ve nbeen trying to resolve these issues for months now and more things are going wrong: The air conditioner ducting was not connected, and all the cold air was coming out from under the kitchen sink The one and only camping trip we went on the 11nth of April, we had to keep the speed of my towing below 50mph because the back of the trailer swayed wildly, (and it never did that before) This trailer has been in the shop more than out of the shop, and the kicker is Idaho doesn’t have an RV lemon Law. I would really appreciate it if you could Get at least one of these companies, if not both, to make right. Thank
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