2023page=2 NeXus RV reviews

We’ve had an awesome time with our Paradigm 382RK! The rear living floor plan is hands down our favorite feature—it feels super spacious, and the layout is just perfect for how we like to travel. We love having a half bath, and the master suite has tons of storage, which is a huge plus when you’re on the road for long stretches. We decided to go with the 8K axles to get more carrying capacity, and it’s been a game-changer for us. The independence suspension also makes for such a smooth ride; you can really tell the difference, especially on rougher roads. And honestly, the full-body paint? It’s a head-turner! We catch ourselves just standing there, admiring how good it looks. But beyond the RV itself, the folks at Alliance have been amazing. They’ve been so helpful from the start, always going out of their way to make sure we’re happy. It’s hard to find that level of customer service these days. All in all, we’re absolutely loving this coach, and we’d 100% recommend it to anyone thinking about getting an RV. It’s been such a great experience for us! Show less

We purchased a highland ridge toy hauler in August 2023, First time we took it out the plumbing under the kitchen sink leaked. My husband fixed it, Had it out for a day, The 2nd time we went camping I went to load up the refrigerator with food. It didn't work, My husband found out the battery was bad, hoping to fix the problem he purchased a new battery. ( Mind you the trailer was only a year old at the time. $200.00 for a new battery) The guy at advanced auto said to him this battery is not new, its a 2020 battery, So in other words someone had switched batteries. My husband put the new battery in hoping the fridge would work, IT DIDNT!!! We took it with a few coolers in hand. Long story short, we took our first shower in the camper. Water started pouring under the bathroom sink. Then he went to let out the black and gray water, Water started pouring out under the camper itself. This camper should be considered under the lemon law!!!It has shotty workmanship to say the least. I would NOT recommend a Highland ridge to anyone. Its a 30,000 piece of crap!!! Show less

Bought the riverside rv 2023 xplorer 511x last year. Worst decision ever. The quality check department was locked in the break room for the entirety of the assembly. The warranty for such a pricey item is a complete joke! Customer service will be asking you how YOU fixed the issue. Right off the bat we had issues with the electrical, with the battery connections (wouldnt hold a charge), then with the radio (which is now no longer Bluetooth capable) the rack though it appears solid is very thin & flexible and too high to reach without a ladder. The inside accents are one by one coming undone due to cheap glue and the kitchen floor ended up flooding underneath because nobody bothered to check the hose connections before sending it out. Warranty offered us $150 for us to repair the water-swollen wood in the kitchen ourselves. Now, after taking it out of its 1st winter storage we find a bubble of water underneath the trailer in-between the floor & the insulation. So far customer service solution to nearly every problem has been 'glue & paint'. The fenders were held on by silicone and came off. I despair at how much $ I will lose in the sale because I won't be able to lie to the buyer about what an absolute design-disaster this is. It's too late for me. Save yourself!! Show less

Owned for 18mos. 14k miles. Drives terrific. Absolutely no issues. Liquid Springs a must. I replaced front shocks which were pitiful. Anti sway bar. Exact center steering control. We travel to New Orleans alto of weekends. Driving in that traffic is NO issue. Show less

Love my Nexus wraith, with any RV there will be issues. I’m a home builder and I’m glad I don’t have to drive my home on the rough roads and hope they hold together. Love the fact that Nexus uses all steel framing. Most people don’t get any credit for what they can’t see. Thankful they spend more money to make the structure solid. 75% stronger. Love the fiberglass roof. If I had one suggestion it would be that they need to utilize some areas for storage. I modified my Motorhome myself and we love it. International chassis is great with cummins engine. Love the fact that the owners are constantly listening to the buyers and their warranty department is very responsive! Show less

The dealership spent a half day tightening screws, table, door latches. Couldn't get it home from dealer without thinking it was going to burn up. The support phone number was useless and wanted us to sit in the RV for the weekend without anything working, including heat, in about fifteen degrees. We prepared to jump out of the vehicle as it was smoking but found a Ford dealership who spent hours with us trying to figure out the problem. A relay from the engine to the living area. It was disconnected, got it home the rest of the way discovering additional other problems. Took a lot for manufacturer to agree to fix the numerous problems. Drive it there an left it for weeks. We went through what they said they checked, but still didn't fix all the problems. We've driven thousand of miles and none for pleasure. Dealership nor manufacturer will take it back. Absolutely do NOT recommend Nexus! Show less

We purchased our Nexus Viper 29v in January of 2023 and dealing with the dealership was a complete nightmare...won't even get into that. But fortunately Nexus STANDS BEHIND THEIR PRODUCT (what other RV company owner will freely hand out their personal cell phone number to their customers?). We contacted Nexus and told them our dealership woes and they in turn referred us to a reputable dealer in New Mexico who, oh my gosh, was simply amazing! The RV manufacturers do not have any control over the RV dealerships. But if you are having issues with yours, their power lies in the fact they can send you to an amazing dealership who is willing to help you. Nexus has no tolerance for shabby dealerships...if a dealership is giving you the runaround, Nexus will bypass all that nonsense and get you to someone who WILL take care of you and deal with the bad dealership on their end. It was a haul to drive to this dealership (RAM Motors) in New Mexico but I am so very glad that we did for two reasons: 1. They were professional and stand behind their workmanship. 2. Because we had to travel 4.5 hours to get there, they respected our time. Nexus would send them the part and once it arrived, they would contact us and we would set up a repair appointment and they always got us in within a week or two. Because we were traveling so far, the dealership would fix our RV while we waited. That's right...WHILE WE WERE IN THE SHOWROOM WAITING. This dealership had to remove a slide, fix it and put it back in...while we waited...I mean...who does that? We were so very lucky. We had to go in three times to get everything fixed but made the most of it by roadtripping to all the amazing places New Mexico has to offer. For the record, the things that needed fixed were minor (we learned from our last camper that if you drive it like a bat out of hell cabinets are going to fall off walls and water leaks will happen time and time again so we drive this motor home with respect). Our microwave didn't work, our fridge was making a loud noise, the slider had some sort of dent in it and the rubber seal was coming off, water pump was acting suspicious...that was it. These are all things that were fixed promptly the first time. All said and done, we were happily rolling down the highway roadtripping by the springtime. We are so happy that we purchased a Nexus and the next time we are going to purchase it from RAM Motors in New Mexico!! Show less

Where to begin? 1st 10feet the cabin lights stopped working, bent stabilizer arm. valances laminate peeled, light coming in bedroom due to cabinet coming off the side wall panels for underground storage and the same for the walk-in closet over the outside kitchen plus the fenders over the tires began to flap in the wind. Mile 400 refrigerator fell off the wall. Not attached to the A frame and only into a 3/4 in think vanity board. 600 miles in the covers for electrically at front came off. 1200 miles in Awning came of the control arm nearly taking off my head. Looks like not riveted into the arm. 2000 miles all plumbing under sinks came loose and the shelf under the kitchen sink collapsed. 2500 miles in the electrical panel began falling off the wall. Large blind fell off wall. So much more!!!!! During this time my dealer directed to the MFG who in the end took notes but never reimbursed me for all of the repair expenses. In fact, we schedule a drop-off in Indiana to the MFG who later reneged on the stop and tried to move us to January. So whatever price you get with the new trailer you will be paying out of pocket during trips to put it back together better than it was manufactured. I would ask for 5k off immediately. Show less

Very, very unhappy with this RV! Have had it in for repairs 4 TIMES for various issues and the problems still aren't solved. From substantial leaks under both sinks to a wobbly toilet, valances loosening from the wall and the inside wall by the bed bowing inward loosening the window frame. Brand new 2023 camper. Never used. Terrible. Warranty covers everything so far but its a lengthy, time consuming process. Never again with this brand Show less

Probably one of the worst RVs on the market for workmanship. Purchased new from a dealership in Texas based on all the great reviews I had read. Biggest mistake! Right after I picked it up, got half way across Texas and the storage cabinet above the master bed collapsed due to not enough bolts (3 total) holding it up. Got worse from there. Washer dryer stopped working. Electrical system stopped working. Drawers fell off their tracks. Paneling split. Wires chafed and shorted. Generator stopped working. Slide-out panel buckled. If you are thinking about buying a Nexus - don't. In the last 150 days, mine has been in the shop for 130 days. My RV qualifies under most state's Lemon Laws for double the minimum amount of time needed to qualify. I've contacted an attorney and this is going to court. Show less