2023 Highland Ridge Rv reviews

Livability the camper is perfect. I travel for work state to state, and it had been a breath of fresh air. However overall quality of the RV has been hell. I was giving a one-year warranty and when i call in for service no one ever calls back nor help. The summertime my ac unit went out. I call the local dealer for assist and no help. Out of pocket I paid 1500 just to fix the AC unit. When I purchase my camper in March of 2024 I was not told or educated on the horrible service I would get with the warranty. Now my refrigerator unit went out. The lights are on, but the unit is not getting cold. I called yet again to make a service appointment left voicemail and no call back or return any of the calls. Why purchase the extra warranty when they don't help you with the original warranty. Show less

Very spacious. The kids love being able to have a room entirely to themselves. There is enough room for all the cousins to come stay. The shower is tall enough for a grown man to fit comfortably without hitting his head. This RV has an excessive amount of storage compartments that it’s hard to find enough stuff to fill it all! Show less

We’ve had an awesome time with our Paradigm 382RK! The rear living floor plan is hands down our favorite feature—it feels super spacious, and the layout is just perfect for how we like to travel. We love having a half bath, and the master suite has tons of storage, which is a huge plus when you’re on the road for long stretches. We decided to go with the 8K axles to get more carrying capacity, and it’s been a game-changer for us. The independence suspension also makes for such a smooth ride; you can really tell the difference, especially on rougher roads. And honestly, the full-body paint? It’s a head-turner! We catch ourselves just standing there, admiring how good it looks. But beyond the RV itself, the folks at Alliance have been amazing. They’ve been so helpful from the start, always going out of their way to make sure we’re happy. It’s hard to find that level of customer service these days. All in all, we’re absolutely loving this coach, and we’d 100% recommend it to anyone thinking about getting an RV. It’s been such a great experience for us! Show less

We purchased a highland ridge toy hauler in August 2023, First time we took it out the plumbing under the kitchen sink leaked. My husband fixed it, Had it out for a day, The 2nd time we went camping I went to load up the refrigerator with food. It didn't work, My husband found out the battery was bad, hoping to fix the problem he purchased a new battery. ( Mind you the trailer was only a year old at the time. $200.00 for a new battery) The guy at advanced auto said to him this battery is not new, its a 2020 battery, So in other words someone had switched batteries. My husband put the new battery in hoping the fridge would work, IT DIDNT!!! We took it with a few coolers in hand. Long story short, we took our first shower in the camper. Water started pouring under the bathroom sink. Then he went to let out the black and gray water, Water started pouring out under the camper itself. This camper should be considered under the lemon law!!!It has shotty workmanship to say the least. I would NOT recommend a Highland ridge to anyone. Its a 30,000 piece of crap!!! Show less

Bought the riverside rv 2023 xplorer 511x last year. Worst decision ever. The quality check department was locked in the break room for the entirety of the assembly. The warranty for such a pricey item is a complete joke! Customer service will be asking you how YOU fixed the issue. Right off the bat we had issues with the electrical, with the battery connections (wouldnt hold a charge), then with the radio (which is now no longer Bluetooth capable) the rack though it appears solid is very thin & flexible and too high to reach without a ladder. The inside accents are one by one coming undone due to cheap glue and the kitchen floor ended up flooding underneath because nobody bothered to check the hose connections before sending it out. Warranty offered us $150 for us to repair the water-swollen wood in the kitchen ourselves. Now, after taking it out of its 1st winter storage we find a bubble of water underneath the trailer in-between the floor & the insulation. So far customer service solution to nearly every problem has been 'glue & paint'. The fenders were held on by silicone and came off. I despair at how much $ I will lose in the sale because I won't be able to lie to the buyer about what an absolute design-disaster this is. It's too late for me. Save yourself!! Show less

Owned for 18mos. 14k miles. Drives terrific. Absolutely no issues. Liquid Springs a must. I replaced front shocks which were pitiful. Anti sway bar. Exact center steering control. We travel to New Orleans alto of weekends. Driving in that traffic is NO issue. Show less

Where to begin? 1st 10feet the cabin lights stopped working, bent stabilizer arm. valances laminate peeled, light coming in bedroom due to cabinet coming off the side wall panels for underground storage and the same for the walk-in closet over the outside kitchen plus the fenders over the tires began to flap in the wind. Mile 400 refrigerator fell off the wall. Not attached to the A frame and only into a 3/4 in think vanity board. 600 miles in the covers for electrically at front came off. 1200 miles in Awning came of the control arm nearly taking off my head. Looks like not riveted into the arm. 2000 miles all plumbing under sinks came loose and the shelf under the kitchen sink collapsed. 2500 miles in the electrical panel began falling off the wall. Large blind fell off wall. So much more!!!!! During this time my dealer directed to the MFG who in the end took notes but never reimbursed me for all of the repair expenses. In fact, we schedule a drop-off in Indiana to the MFG who later reneged on the stop and tried to move us to January. So whatever price you get with the new trailer you will be paying out of pocket during trips to put it back together better than it was manufactured. I would ask for 5k off immediately. Show less

Very, very unhappy with this RV! Have had it in for repairs 4 TIMES for various issues and the problems still aren't solved. From substantial leaks under both sinks to a wobbly toilet, valances loosening from the wall and the inside wall by the bed bowing inward loosening the window frame. Brand new 2023 camper. Never used. Terrible. Warranty covers everything so far but its a lengthy, time consuming process. Never again with this brand Show less

Going on 10 months, 7,500 miles. Built on a solid foundation of the International MV607 chassis - so so much better than a gss Class C or Class A. We did a minor $10 upgrade adding a seal to each of the International doors that cut wind noise substantially. Next on the list is to replace the stock factory shocks that International puts on the chassis.our rig is well built, Azdel walls, steel framing, fiberglass roof, big genset, plenty of AC cooling power. Have only had 3 issues: some debris in the water line fouled the water pump, a hinge on one of the storage lockers pulled loose and the wiring for the microwave got connected to the inverter circuit. Fixed all three without bothering to take it to the dealer. Total expense $6 dollars for a couple of screw inserts from Home Depot. Now the EQ systems leveler has sprung a leak. This is not a Nexus issue but an EQ issue. Nexus support was very helpful in connecting me with EQ whose warranty covers the repair. I would caution anyone reading RV reviews to keep in mind many items in an RV come from just a few suppliers and all,RVs can have the same problem. We’ve owned several RVs since 2015, the Wraith has had the least issues of any of them. We like the way it drives and handles, floor plan is great. I would buy another Nexus without hesitation. Show less

Took our striker, 2916 camping for the first time and it’s already sheared bolt off the stabilizer jacks. The happy Jack seats I have already broke and one of the legs came loose and tore through the fabric. The shower leaks in two places I’ve really been disappointed with this to have these problems on one trip.. Show less