Voted most helpful review
Paul
Iowa
Reviewed on October 4, 2022
I purhcased this RV in August 2021 and used it 2times before season was up so I accumulated a list of warranty work to have done. I took it in and they had my unit til march of the next year but they got all things fixed and covered under warranty. I used the camper that camping season and took it...read more
I purhcased this RV in August 2021 and used it 2times before season was up so I accumulated a list of warranty work to have done. I took it in and they had my unit til march of the next year but they got all things fixed and covered under warranty. I used the camper that camping season and took it in again in September 2022 before my warranty period was up to get more things fixed quite a list seals to slides ripped and some falling off dvd/stereo system had several different issues, slides not going in and out correctly, ref doors not shutting correctly, the electric jacks on the front trip and shut off with a lot less pressure than the rear ones do, led lighting on exterior coming off and some lights not working, i found there was dirt/debris under rubber roofing and the front window had cracked one day when the unit was parked and i was just sitting inside in the morning watching the news and not even traveling down the road. So after having it in for service they called and said there was several things that they were not covering under warranty: the roof was not covering the debris under the rubber membrane is not an issue and is sometimes normal, the jacks they said even tho front and back are working different they are unable to verify an issue and they say that’s normal, and the front window they said it had to be done by something hitting it and not covering! After being told this the company doing the work said they are charging me for looking at the things that were not being covered under warranty, without giving any estimates and wont give me my camer back without paying!? I cant believe Venture RV is that kind of a company and would never recommend the brand when they do business like that and same goes for the service company “Good Life RV” in bevington Iowa! Horrible companies to do work like that. Letting everyone Know! Beware!
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