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2022 NeXus RV reviews

1.9 (6 reviews)
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Liveability
1.5
Overall quality
1.5
Floorplan
2.7
Driving/towing
2.0
Factory warranty
2.0

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Voted most helpful review

Barry Spink

North Carolina, USA

Reviewed on August 22, 2024

RV reviewed 2022 Nexus RV Viper 25V view listing

4.6
For the time we have had this Rv we have enjoyed it. Due to my husband’s health we need to sell it A great Rv for a couple. Has comfortable theater seats that you could actually sleep in if you wanted to. There is a queen size bed in the back. Full side slide behind driver’s seat Easy to...read more
For the time we have had this Rv we have enjoyed it. Due to my husband’s health we need to sell it A great Rv for a couple. Has comfortable theater seats that you could actually sleep in if you wanted to. There is a queen size bed in the back. Full side slide behind driver’s seat Easy to drive, no need to tow a vehicle. Great Rv to go cross country with. Has full paint & a fiberglass roof. Just had it detailed - washed & ceramic waxed.
Livability
4.0
Overall quality
4.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Ryan M.

Texas, USA

Reviewed on April 30, 2024

RV reviewed 2022 Nexus RV Triumph 31T view listing

1.8
I really think getting a portable ac and tent would have been easier. Firstly, not sure if it was them or dealer but we took it in to have things repaired on warranty, dealer told us they were all declined by manufacturer. Luckily, at the time Nexus was the same distance from me, went there and...read more
I really think getting a portable ac and tent would have been easier. Firstly, not sure if it was them or dealer but we took it in to have things repaired on warranty, dealer told us they were all declined by manufacturer. Luckily, at the time Nexus was the same distance from me, went there and they fixed mostly everything. Now current day if we sit in the cab while it’s raining we get to shower for free. The dash lights up like a Christmas tree while we drive. Took that to Ford and they said it’s not covered by vehicle warranty due to the issue being cause by the rv side being improperly built on a wiring harness. I really wanted to love this RV, but man if it wasn’t ever a big mistake. Now we’re stuck here trying to fix all of the issues in Texas since we’ve had a permanent change of station down here. Wish me luck!
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
1.0
Factory warranty/support
2.0
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Voted most helpful review

DANIEL ROE

Reviewed on July 1, 2023

RV reviewed 2022 Nexus RV Rebel 35R view listing

1.0
In Fed of 2023, we purchased a 2023 Nexus Rebel 35R from General RV in Tampa, FL. While we want you, the reader, to know that the entire purchase experience with General RV was a disaster (they lied to us and when we brought the RV in as they requested, they didn't have an appointment slot for...read more
In Fed of 2023, we purchased a 2023 Nexus Rebel 35R from General RV in Tampa, FL. While we want you, the reader, to know that the entire purchase experience with General RV was a disaster (they lied to us and when we brought the RV in as they requested, they didn't have an appointment slot for us), but that's not the reason for this review. Our purpose is to tell the public about our experience with our Nexus Rebel 35R. Here we go. It wasn't any longer than our first trip in the RV (Florida to Mexico) that the problems began. For starters, the roller cover for the left-side slideout did not roll up as it should and as such, was prone to catching the air and acting as a type of sail when the RV was moving. Even worse was that we had to listen to the flapping of cover when the vehicle was stopped. Upon our return to Florida, we immediately notified Nexus Customer Relations of the problem. Nexus promised the problem was going to be fixed in very short order. Well, it was not fixed. We never received any notice from Nexus or General RV that the requisite parts were in and that the RV needed to be brought in. So the RV sat broken and unused in Florida until June of 2023 where we embarked on a trip to see the west. On the way out, we passed through a rainstorm where we discovered multiple pools of water in both the cab and the cabin. We were heading north to Glacier National on a very windy day and because the slide out cover was so loose, the wind completely ripped the roller cover off, leaving only the mounting brackets. Then, when heading south through Wyoming, we discovered that the cab body panel piece located under the driver's door was barely hanging by one screw (three were missing.) I'm not being dramatic by stating that if that panel had come off when the vehicle was in motion, it could have caused someone else's significant injury, or even death. So, in addition to the missing slide cover, multiple leaks, a middle vent that won't stay closed, and a piece of the cab ready to fall off, we have also found more than a dozen screws that had come loose in the cabin. And this is in only 11,000 miles. We paid roughly $200,000 for this RV and this is the quality that we get? This is shameless! Where is the quality control? Why does a $200,000 vehicle have cab parts coming loose and ready to fall off? Does management really see this as acceptable. By the way, even though our RV is built on an International Truck chassis, I know that Nexus is responsible for assembling the RV's cab and as such, it's their lack of quality that allows cab pieces to come loose. I know this because I meet a group of International Truck employees in Montana and one of them gave me his business card. So when we stopped in Arizona, I emailed him and showed him the pics. He clearly stated that IT only provides the chassis and diesel engine.....Nexus does the rest. In our attempt to identify the nearest in-warranty service center in Arizona that we could take our RV to, we reached out to Nexus Customer Relations for assistance with this. It wasn't until we had made multiple requests to the CR manager, as well as having sent a note to Nexus' CEO that we actually heard from CR manager. While this person did provide us with two possibilities in New Mexico, why in god's name did she suggest a facility in Florida when she new darn well we are in Arizona? What is up with this person? Why is she still representing Nexus? In closing, while we were initially proud to have purchased a Nexus RV, we are now ashamed of what we have in our driveway and we wish we had never heard of Nexus RV.
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Cindy Beutler

Reviewed on March 30, 2023

RV reviewed 2022 Nexus RV Phantom 30P view listing

1.6
We purchased our new Nexus Phantom 30P in Jan. 2022 and have not been able to take it on a trip yet. The only miles on it are from home to the dealership. We took the dealership to arbitration last year and spent $25K on legal fees and lost. It has been a nightmare since be bought this motor...read more
We purchased our new Nexus Phantom 30P in Jan. 2022 and have not been able to take it on a trip yet. The only miles on it are from home to the dealership. We took the dealership to arbitration last year and spent $25K on legal fees and lost. It has been a nightmare since be bought this motor home. The slide out seal was torn, windows leaking, paint flaking off, mold, side boxes filling with water, back up camera not working properly, drivers seat belt fell off wall of cab, water leaks through out the motor home, and so much more. It is at the dealership they have had it over 2 weeks now. I did talk to Dave Middleton CEO at Nexus once and he wanted dealership to fix it properly. Tried to contact him again he never called me back. We are old and tired and so sick of it all. All we can think is what will happen when we actually get to take it on a trip! The motor home is a lemon and the dealership we bought it from are dishonest and don't know how to fix anything right. I not recommend a Nexus RV. Buyer Beware for sure.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
1.0
Factory warranty/support
2.0
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Voted most helpful review

mike Duhaime

Reviewed on October 18, 2022

RV reviewed 2022 NeXus RV Phantom 24P view listing

1.0
We put all our savings in this Nexus, to travel in our golden years. Never could we have imagined the nightmare, sleepless nights, headaches from this machine. I wont talk about the usual things people complain about, we had all those too. It's the safety issues and factory inadequacies that i must...read more
We put all our savings in this Nexus, to travel in our golden years. Never could we have imagined the nightmare, sleepless nights, headaches from this machine. I wont talk about the usual things people complain about, we had all those too. It's the safety issues and factory inadequacies that i must bring up. Nexus did take back the first 2022 model. Gasoline leaks and smell inside camper. Water leaks in walls and floors. Huge water leaks in cab over bunk caused shorting of dash, check engine light and loss of cameras, radio. They sent another at end of August. We had planned a cross Canada trip, and no time left test the new one. It was missing electric step, rear stabilizers, lane assist, swivel seats, Intermediately even more serious issues. It was hard to believe, the new 2023 model was worse. Should not have left the factory. Slide stuck, blew main 200 amp fuse. Found 25 screws jamming slide. Generator shook violently and had to be shut off. While inside inspecting and cleaning for trip, I smelled gasoline real bad , again! I saw daylight through holes in floor behind seats, and rear wall of master bed. Fumes coming in from them! A noise could be heard with engine off, and coach power switched off. I ran outside to find gasoline pouring out of generator. It was switched off, but electric fuel pump was stuck on, pumping gas out carb. I had to remove power wires and fuse to stop it. No time to fix, leaving next day. Ford dealer could not fix steering wheel either, too busy. Was mounted sideways, blocking speedo! At a stop to selling dealer, they felt awful bad we had to drive like this. They had to give us another mattress from a new camper as ours was unusable. While they installed it, they slipped on water...coming out fresh water tank. We opened up cover to inspect...found normally flat water tank was ballooned with straps broken off clean. It leaked at seams. No time to replace, I opted to continue without using water tank! 1000 kms into drive, rain started. Water poured in onto our knees! Then it shorted the dash lights, cruise control, traction lights on! lost back up and side cameras. We had to stop overnight. Next day the sun came out and we continued, too far in now. I stopped at hardware store to buy silicone, rubber seals, tape...as inspection of roof to cab area showed damage. At factory, multiple dents where cab to bunk seal is caused water to simply pour in. Just plain bad workmanship. I sealed the crack, it's ugly but it worked! no more water. I cant imagine workers on the line just letting this go with obvious damage to roof. The fresh water tank had vent hose twisted so many times, it was blocked tight. That is why the water tank ballooned. I crawled in and repaired the hose vent because using the toilet on the go was important. We could put half a tank now, but it still leaked at night. My wife slipped on water at night going to toilet. She hurt her hip. This really upset me. When you drive with water, gray and black tanks full, the motorhome drags it's back. This causes high headlights and frustrates other drivers to the point where they chase you down One guy stopped me for sparks under camper. The propane extension hose was dragging on road, full of gas! Turns out there is no place to fasten it from factory, so it simply falls to road. I had not used it and had to strap it to frame myself. My dealer in Ottawa dropped the Nexus line from 49 stores. Now, Nexus wont honor warranty. And to clarify why Nexus replaced the first Phantom 24P, It had multiple holes drilled in walls, floors, tanks. Yes 6 holes drilled into gas tank! Ford would not cover it, so Nexus bought a tank. It was like someone at factory vandalized it on purpose. It's clear to me that Nexus puts put unsafe RV's. Bad quality, that's a given, but how come these machines can even leave the factory, putting customers in danger ?
Livability
1.0
Overall quality
1.0
Floorplan
1.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Luis Vazquez

Utah

Reviewed on July 18, 2022

RV reviewed 2022 Nexus RV 30T Triumph view listing

1.6
This is the worst RV ever built! I purchased the RV in Feb. of 2022. Since then I attempted traveled to Florida. Left Utah and by the time I get to Amarillo Texas, the coach after-exhaust system failed. Got the RV in the shop to repair and by the time I got to Ocala Florida, I had to spend two...read more
This is the worst RV ever built! I purchased the RV in Feb. of 2022. Since then I attempted traveled to Florida. Left Utah and by the time I get to Amarillo Texas, the coach after-exhaust system failed. Got the RV in the shop to repair and by the time I got to Ocala Florida, I had to spend two weeks in a repair yard waiting to repair the same exhaust system! After waiting for other repairs promised by the Co. but nothing in response! I left Florida with a badly damage coach to try and make it back to the dealer in Utah for repairs, on the way back I broke down in Lamar Colorado and had to wait a week in a repair yard. Left Lamar and by the time I got to Utah the coach need repair AGAIN! In the mean time I lost the top extractor vent the refrigerator failed! The slide out awning! My hydrolics jacks work but they start to relax after a few hours, The couch rocks horribly! My 120 lb wife collapsed the bed by just laying on it! After six month of trying to get the very expensive warranty to do the repairs, I’m still waiting and feed a bunch of hogwash!! BUYER BEWARE!!
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
3.0
Factory warranty/support
1.0
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