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2022 Keystone reviews

2.5 (120 reviews)
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Liveability
1.8
Overall quality
1.7
Floorplan
3.8
Driving/towing
3.6
Factory warranty
1.8

Reviews

Stars Refinement

124 ratings and reviews

Voted most helpful review

Steven

Pennsylvania, USA

Reviewed on March 10, 2025

RV reviewed 2022 Keystone Springdale Mini 1750RD Rear Dining with rear picture wiodow view listing

4.8
Review of 2022 Keystone Springdale Mini 1750RD The 2022 Keystone Springdale Mini 1750RD, a compact travel trailer, is often praised for its efficient space utilization, particularly the large U-shaped dinette, and comfortable features like a queen-size bed and ample storage. However, some owners...read more
Review of 2022 Keystone Springdale Mini 1750RD The 2022 Keystone Springdale Mini 1750RD, a compact travel trailer, is often praised for its efficient space utilization, particularly the large U-shaped dinette, and comfortable features like a queen-size bed and ample storage. However, some owners have reported issues with quality control and recurring problems with certain components. Here's a more detailed breakdown of the reviews: Pros: Space Efficiency: The 1750RD is known for its compact size while still offering a spacious feel, especially with the large U-shaped dinette in the rear. Comfortable Features: It includes a queen-size bed, ample storage, and a well-designed kitchen area. Aesthetic Appeal: Some reviewers appreciate the updated decor and the bright, airy feel of the interior, especially with the large windows. Easy Towing: The single-axle design makes it relatively easy to tow, a plus for those seeking an affordable and manageable RV. Quality Workmanship (in some cases): Some owners have found the interior and exterior quality to be excellent, with well-matched seams and solid construction. Generous Capacities: The water, propane, and waste tanks have generous capacities. Cons: Quality Control Issues: Some owners have reported issues with quality control, including screws falling out, leaky sinks and toilets, and problems with slide-outs. https://www.youtube.com/watch?v=49tjzlY8v-A&t=66
Livability
5.0
Overall quality
5.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
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Voted most helpful review

Rick Nau

Oregon, USA

Reviewed on March 9, 2025

RV reviewed 2022 Keystone Cougar 290 RLS view listing

3.6
The floor layout is very livable. In very hot climates you will need dual air conditioning units. The heat is gas, however you can turn on the electric fireplace and the heat will easily make its way up to the front bedroom. The trailer wasn't well inspected by the dealership when they received it...read more
The floor layout is very livable. In very hot climates you will need dual air conditioning units. The heat is gas, however you can turn on the electric fireplace and the heat will easily make its way up to the front bedroom. The trailer wasn't well inspected by the dealership when they received it from the manufacturer. During the first two trips we had several issues with drains leaking and water lines leaking. We have had a couple of issues with the computer system that took quite a while for the dealer to resolve. There was a concerning issue with the top rear edge. The trim was not screwed down properly so I had to add a couple of screws to the ends and re-caulk the entire length. The tv that came with the unit was one of the worst I have ever seen. It came with the one piece four step fold down stairs. They are pretty hefty and very difficult for my wife to put down. I purchased the manual hydraulic lift assist kit and installed it myself. It really makes it much easier to raise and lower the steps. It is very easy to pull and tracks very well. Quality control was very lacking and some of the documentation from the manufacturer was incomplete or incorrect. There was a lot of confusion and issues with the leveling system so I had to contact the manufacturer of the leveling system; this company was Lippert. With their assistance I was able to figure things out. However, the design of the leveling system was really bad for being a modern automated system.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
2.0
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Voted most helpful review

Benny Beach

Georgia, USA

Reviewed on March 3, 2025

RV reviewed 2022 Keystone Arcadia 3660rls view listing

1.8
Purchased the RV brand new after 1.5 years had to replace one of the roof a/c units. The black tank clean out doesn't work. The refrigerator just went out at year 2. Now again year 2 the furnace fan is going out. Worst Purchase ever! Stay away from keystone products. They look great at the...read more
Purchased the RV brand new after 1.5 years had to replace one of the roof a/c units. The black tank clean out doesn't work. The refrigerator just went out at year 2. Now again year 2 the furnace fan is going out. Worst Purchase ever! Stay away from keystone products. They look great at the dealership but the quality of on board equipment is sub par and unreliable. Quality on the inside is awful as well. Cheap wood grain tape on all door edges peals away in a very short time. My trailer is less than three years old and I am the original owner. Run from keystone.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

Ron Warkentine

Texas, USA

Reviewed on January 31, 2025

RV reviewed 2022 Keystone Passport 229RK view listing

3.4
I simply love the floor plan. We did replace the rv queen mattress with a true queen mattress. Original was pretty useless. Not really impressed with the build quality. Slide out bracket was installed poorly, lost a suspension bolt before 5000 miles. Finish exposed to Texas sun degraded within 12...read more
I simply love the floor plan. We did replace the rv queen mattress with a true queen mattress. Original was pretty useless. Not really impressed with the build quality. Slide out bracket was installed poorly, lost a suspension bolt before 5000 miles. Finish exposed to Texas sun degraded within 12 months. Had to replace the leaking toilet flush valve on first trip. Vinyl trim strips were replaced after 24 months due to complete degradation. Just shoddy workmanship overall. You would think a little bit of quality control would have caught most of these I love their floor plans but they have to do better before I’ll buy a Keystone again.
Livability
3.0
Overall quality
3.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
3.0
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Voted most helpful review

Linda Vick

Oregon, USA

Reviewed on January 22, 2025

RV reviewed 2022 Keystone Cougar 25RDS view listing

2.2
Bought the trailer new in 2022. First shower I took, the shower pan cracked in several places. I used duct tape to hold it together until I could get it serviced. Took over a month at a dealer to fix that and a host of other problems, such as all the trim was falling down and the cupboard above...read more
Bought the trailer new in 2022. First shower I took, the shower pan cracked in several places. I used duct tape to hold it together until I could get it serviced. Took over a month at a dealer to fix that and a host of other problems, such as all the trim was falling down and the cupboard above the bed was falling down. Later on, water was dripping onto my mattress. I finally figured that out...they never bothered to caulk the hole where the glamour lights on the outside front of the trailer go in. The front half of the underbelly completely fell down while on the road. None of the wiring had been secured, so all those wires fell out onto the road. Both axels bent while crossing Wyoming, which ruined all my tires. Numerous other things have failed, and I never get any help from Keystone. I am traveling full time and cannot just leave it for months on end for them to fix things, so I end up eating the cost. Customer service will not give any info, even for something so simple as how to remove the fireplace face plate so I can clean behind it. Figured that out. Supposed to be all-season. Not even close. The floor plan is good for 1, but would be tight for 2. It tows well with my very good hitch system. Overall, I would not recommend any Keystone product due to the horrible craftsmanship and lack of customer service.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Mike Baumgardner

Pennsylvania, USA

Reviewed on October 15, 2024

RV reviewed 2022 Keystone Springdale 38FL 38FL view listing

2.4
Love the floor plan. But we have had several travel trailers. This one was an absolute nightmare. Air conditioner went out luckily it was replaced. The kitchen area slide had a very bad leak within the end of first year. Make sure you look underthe table along slideout floor edges. Terrible...read more
Love the floor plan. But we have had several travel trailers. This one was an absolute nightmare. Air conditioner went out luckily it was replaced. The kitchen area slide had a very bad leak within the end of first year. Make sure you look underthe table along slideout floor edges. Terrible everytime it rains. Then my bedroom slide isnt coming in with either the motor or off track. So all these problems with a 2022 and here it is still 2024. If you’re buying a camper i highly recommend looking elsewhere. Unless your good with spending like $19,000 a year for two years. And praying for the best. I contacted Keystone and there warranties are absolutely worthless. They cover nothing! Slide motors arei guess only guaranteed for 1 year. This companies gladly takes your money but doesn’t care for you after that! All you get is an im sorry you feel that way! Plus this camper has sat still since purchase. So it was babied.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
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Voted most helpful review

Bridget

New York, USA

Reviewed on October 14, 2024

RV reviewed 2022 Keystone 2913FK Astoria view listing

1.2
I bought the rv and have had problems from the very start. The dealer said they would fix but never did. Continued to call and leave messages. Nothing. The camper is literally falling apart, leaks everywhere. The slide floor is falling off and Oliver’s rv is refusing to fix it. The warranty is...read more
I bought the rv and have had problems from the very start. The dealer said they would fix but never did. Continued to call and leave messages. Nothing. The camper is literally falling apart, leaks everywhere. The slide floor is falling off and Oliver’s rv is refusing to fix it. The warranty is still good and they just make excuses saying that something else caused the damage so they don’t have to repair. I would not recommend the rv or the dealership.
Livability
1.0
Overall quality
1.0
Floorplan
2.0
Driving/towing
1.0
Factory warranty/support
1.0
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Voted most helpful review

Jason Kish

Pennsylvania, USA

Reviewed on September 25, 2024

RV reviewed 2022 Keystone Bullet 258RKS view listing

2.2
In April of 2022 my wife and I traded in our 2016 Keystone Bullet travel trailer for a NEW 2022 Keystone Bullet 258RKS model....what a mistake! We were so excited about the beautiful floor plan and the new trailer for our family to enjoy camping at the beach and tailgating with friends and family...read more
In April of 2022 my wife and I traded in our 2016 Keystone Bullet travel trailer for a NEW 2022 Keystone Bullet 258RKS model....what a mistake! We were so excited about the beautiful floor plan and the new trailer for our family to enjoy camping at the beach and tailgating with friends and family (Penn State games and watching our daughter play field hockey at college). On our first trip out...the problems started...We arrived at our first camping spot to find the fridge latch broken and our food all over the floor! That was not the only issue on that trip...as we closed the awning prior to going out for dinner as a precaution (wind), the arm locked up and bent. We spent a few hours on the phone while on vacation trying to remedy all the issues. Our salesman encouraged us to continue to use the RV for the summer and bring in the unit for repairs at the end of the season (Do campers really have an end of the season?) As recommended by the dealer, we gave a list of all the issues with the RV (Awning, fridge frosting up, control panels falling off wall every time we drive unit, front corner cap looks like it was patched or not correctly sealed, kitchen table latch defective, etc.) We gave up our fall trips and dropped the unit off in September of 2022. We called the dealership to check on repairs through the winter...We picked up the trailer at the end of March 2023 and set out for our trips. From the first trip, in the new year we found issues again. The grey tank handle was missing when we went to empty our tank. The control panel would continue to come loose off the wall and need to be re-screwed after arriving at each destination. The fridge continues to frost up and we are constantly adjusting the temperature to ensure food stays cool. We also duct tape the fridge every trip b/c the latch is so cheap and not secure. It was the summer of 2023 that our trailer began having even more issues. The 258RKS is unique in that the slide out is on the picnic side of the camper. The slide is very close to the main entry door. We began to notice the difficulty of the entry door closing (even when the camper is perfectly level) with the slide out. Many heated talks of 'why are you slamming the door'? We also noticed our bathroom door and bedroom door not properly closing or securing (adjusted lock mechanism many times throughout the season). We closed the camper for the season in late October...winterized and covered. When we set out for our spring trips we noticed the entry door becoming more of an issue and found in late June of 2024 the wall between the slide and entry door moves tremendously when putting the slide in and out. We reached out to Keystone Manufacturing direct. They recommended us to bring in the trailer for service. We were unable to bring the unit in for service until September of 2024. However, at the end of July prior to going out on a family vacation we noticed some bubbling in the walls in the bedroom. (Severe leak and bubbling). We went on vacation and while camping also noticed the outside wall separating from the front cap trim. We again contacted Keystone manufacturing...they requested us to have the trailer evaluated once at the dealership in September. We traveled home with duct tape again on the outside of camper to ensure the side panel would not fly off the camper or become even worse in traveling down the road. The local dealership service department evaluated the trailer and determined a broken weld (near the entry door/slide area, also the leak and other issues). They determined that the trailer would need over 80+ hours of service repairs to fix. Keystone has granted only 20 hours of work...they are willing to authorize the repair of the broken weld, but nothing else. Keystone is stating that the leak and wall separation on the front cap area is customer neglect. That we should have ensured our camper was properly sealed. I truly believe the camper leak, wall separation is due to the wall shifting and weld break... Let me just state, my family and I take great pride in our vehicles and trailer. I continue to wash, clean, wax, inspect and ensure the our vehicles look good. My wife says I spend to much time cleaning and maintaining. I am sick having in my possession a trailer that is a little over two years old with such issues and problems. We spent a lot of money on this Keystone product and I am at a loss of words on how Keystone is not taking responsibility of such a poorly designed and manufactured product. If anyone has any advice or has similar issues with their Keystone trailer (2021-2023) units please don't hesitate to reach out to me....my personal email is jskish@hotmail.com. My family and I don't know what legal rights we have, but when we call Keystone customer services we get a new person each time and are never allowed to speak to upper management.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

William Hughes

Montana, USA

Reviewed on August 22, 2024

RV reviewed 2022 Keystone 21bhwe Bunkhouse view listing

1.8
I owned the trailer 16 months ,the roof leaks and the dealership wants me to pay for it. I have to get a lawyer to get it fixed. 3 year warranty is a crock! Keystone even lists a 20 year roof warranty, ha ha ha!I would suggest that others heed my warning to not buy a Keystone or from Bish's...read more
I owned the trailer 16 months ,the roof leaks and the dealership wants me to pay for it. I have to get a lawyer to get it fixed. 3 year warranty is a crock! Keystone even lists a 20 year roof warranty, ha ha ha!I would suggest that others heed my warning to not buy a Keystone or from Bish's RV.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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Voted most helpful review

rachel

North Carolina, USA

Reviewed on July 29, 2024

RV reviewed 2022 Keystone Outback 330RL view listing

1.8
after reading all the reviews, I am so sorry we did not further research this travel trailer before we purchased it. We are experiencing many of the same issues and this RV is only a year and a half old. we also were denied the opportunity to turn on the electricity and water prior to taking the...read more
after reading all the reviews, I am so sorry we did not further research this travel trailer before we purchased it. We are experiencing many of the same issues and this RV is only a year and a half old. we also were denied the opportunity to turn on the electricity and water prior to taking the unit off the lot. Also dealership would not clean the unit as they said they did not have staffing available due to Covid. This has been a nightmare every trip we go on there is a multitude of problems, I have a big cup filled with the screws and miscellaneous items that have fallen off the rv. As of now we are in Maine with a slide out that will not retract or go out. Why hasn’t anybody looked into a class action lawsuit against Keystone we would certainly be willing to participate , good luck to everybody. Hope you have a better experience than we have. Had. We are looking to get rid of the RV and know that we are going to take a massive financial hit. Advice would be greatly appreciated.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
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