2022page=2 Highland Ridge RV reviews

Don’t buy a Venture Rv (KZ Brand trailer)! Spent $65,000 on a Sporttrek, and it’s the quality of my child’s fisher price toys. Horrible customer service, they don’t warranty or stand behind their products. They installed a window incorrectly in my master bedroom, causing water to seep into the Rv over time going unnoticed since it was hidden. They’ve told me to kick rocks and too bad so sad. Don’t make the same mistake I did. Give any other company your money. Show less

Bought a brand-new Highland Ridge Mesa Ridge 5th wheel 1 year ago. at Camping World San Diego. Black tank handles broke, spongy floor issues persist. Poor quality for the price. Disappointed with durability and craftsmanship in such a short time. Wouldn’t recommend. Show less

Great RV for the money .Lots of room and storage .Luxury style .The only problem we had was the Coleman heat pump did not cool the best so we added a second unit. Pulls like it isn't even there .I don't even use sway bars . Love the 12volt option on the 10 cu.ft. refridgerater .no longer have to pack coolers. love the king size bed and large bathroom and shower. Show less

For the time we have had this Rv we have enjoyed it. Due to my husband’s health we need to sell it A great Rv for a couple. Has comfortable theater seats that you could actually sleep in if you wanted to. There is a queen size bed in the back. Full side slide behind driver’s seat Easy to drive, no need to tow a vehicle. Great Rv to go cross country with. Has full paint & a fiberglass roof. Just had it detailed - washed & ceramic waxed. Show less

I really think getting a portable ac and tent would have been easier. Firstly, not sure if it was them or dealer but we took it in to have things repaired on warranty, dealer told us they were all declined by manufacturer. Luckily, at the time Nexus was the same distance from me, went there and they fixed mostly everything. Now current day if we sit in the cab while it’s raining we get to shower for free. The dash lights up like a Christmas tree while we drive. Took that to Ford and they said it’s not covered by vehicle warranty due to the issue being cause by the rv side being improperly built on a wiring harness. I really wanted to love this RV, but man if it wasn’t ever a big mistake. Now we’re stuck here trying to fix all of the issues in Texas since we’ve had a permanent change of station down here. Wish me luck! Show less

Overall great floor plan, comforts, and tow ability. Vanleigh is well known for quality, same family as TIFFEN. Plenty is basement storage space with a large back slide out for storage, 3 ac units for comfort and the front is a heat pump, tvs in living room, bed room and outside, all connected to vangauard receiver, surround sound, Bluetooth and Bluetooth stereo receiver. Great value, book value going up weekly. Show less

We love this RV. Lots of room for the whole family, plenty of storage in the kitchen pantry, residential fridge and excellent living room area. Easy to set up and tow, and over all just a fantastic RV. Defintely would buy another Highland Ridge. Show less

This is a great RV. However, you never 'find things' until after the warranty period... That being said, here are two issues we've experienced. The first one is the Table that is stored under the couch. There are two bolts that weren't put in flush with the flooring and are protruding up so that when the table is replaced under, those 2 screws damaged the edges of the table. The other issue is the laminate on the counter top to the left of the oven has split from the front corner all the way to the outer edge and will need to be replaced. In our opinion, whatever 'quality control' measures were taken before this camper was put on the floor, were inadequate at best. We are very unhappy with what we have experienced so far. Now it has become a DIY repair to 'fix' these issues. Show less

Since I purchased my Sonic I’m very impressed with the layout, craftsmanship , lots of standard equipment that other pull trailers do not have. Tows great behind my 2022 Toyota 4Runner. The dealership was friendly fast and efficient and always wanting to help and answer all my questions. Very pleased and highly recommend . Stephen Show less

We chose this KZ Escape due to it's open floorplan. Two years later we are still discovering issues since buying it brand new in 2022. Plumbing around toilet and water tank had to be tightened to avoid leaking the first week. All window shades had to be reattached due to poor installation. The slide out has had multiple retraction issues. The motors have to be overridden and the slide out manually pushed in/out. In addition it was discovered that a manufacturers shop rag had been left in the seal on top of the slide causing the slide to leak when it rains. Just this week (March 2024) we wondered why the dining table looked warped. Turns out the adhesive used to cover the table with "wallpaper" has failed. The entire table wallpaper comes off now. Let's not forget last year when the family was out of town except one. He just happened to go outside and saw that the battery had caught fire. Thankfully he was able to remove the propane tank before it exploded causing the rv to burn to the ground. This is just a small list of issues on top of the lack of customer service on every end concerning our RV. WE WILL NEVER BUY ANOTHER KZ RV. Show less