2022page=2 Grand Design reviews

Rv was assembled in a hurry. Very poor and sloppy workmanship. End result is missing parts, things falling apart. Excess frame flex/failure. Wrong bolts, missing bolts, bad welds, suspension failure, bad frame design, things falling apart. Serious safety issues. To many corners were cut to make a profit and sacrifices safety. Show less

We purchased the GD in 2022 for long term travel. We have stayed in the 5th wheel for 4 months at a time and love the floor plan. It is perfect for a couple during extended camping. Grand Design was highly sought after before 2020 and was highly rated. During our first year of ownership we found trim falling off, entry door not lining up, water leakage around lights on ceiling and a piece of plastic lodged into the rear ac. Things you would not have found during a 6 hour walk through. Warranty has been less than stellar and support has been minimal from GD. We cringe every time we hear of recalls and are hoping we are not the 1% ending up with frame damage and being denied. At this point we love our fifth wheel but have no confidence in the GD models. Our previous RV was a Keystone Toy Hauler 2012 and was built much better than the GD. I will not own another GD model. Show less

The floor plan is similar to other rigs with the opposing slides. This maximizes the living area and kitchen. Design wise the kitchen slide is large and on a Shwintek system. We have had this replaced under warranty. Would like to have lights over the island, for some reason this unit does not have them. The rig tows very well, and storage is good. Show less

We like that there is a large bathroom with plenty of cabinets. Love the wet bar area for more storage but we rarely use the sink. The layout was well executed. The under storage is more than plenty. Should have been made with higher weighted axel better yet should have added an axel due to long back overhang that will drag on any uneven surfaces. Has been a big issue. The company can’t give their wiring semantics bc they don’t follow any set policy. Warranty was an absolute joke. Things (stove, water heater, trim drawers) started breaking 1 week after the warranty ended. The extended warranty was not able to be utilized either. Fine print! The cost has been marked up high and the quality degraded on these 5th wheel. This is really a 60,000. at most 5th wheel. If you pay 100,000. You should get good quality. The company that makes these things seriously lacks integrity. Would we buy same brand? Probably not. There is too much of a monopoly in the RV industry. People are being taken advantage of. Show less

This rig is poorly constructed. We’ve owned it two years and put about 10,000 miles on it. Here are the more significant problem areas: 1) Plumbing. Installers used PEX clamps on vinyl tubing. So far, we’ve had six separate leaks and it’s getting worse. Some are in the underbelly. We’ll be forced to complete a major tear down just to get to the leaks. We will then have to replace ALL clamps on the vinyl tubes. 2) Schwintek slide was improperly installed from the factory. Dealer can’t seem to make it right. Still throws error codes. Multi-thousand dollar repair required one year into ownership. 3) Roof membrane is starting to bubble. 4) Kitchen countertop is delaminating.around the sink. 5) Sliding barn door always fell off during transit until I “McGyvered” it for a permanent fix. We hope to sell (dump) it once we fix the plumbing. Grand Design isn’t worth the premium price. Show less

Totally pissed at grand design - gonna use my sons camper ( hes away on business and do not want to bother him) because i know nothing of campers i look at at their site WHAT A POS!! Videos on how to use refrigerator and water heater big desl!!!, but is there anything to help the guy that knows nothing!!! I wouldn’t buy one of their products if this is their idea of how to “help” … wanna help??? How bout a step by step on use- getting started …. Their marketing ppl need to be fired!!! Show less

Purchased a 2022 Grand Design 260rd in Sept. 2021. Have been able to camp in it just 5 times and 2 of those times cut short due to issues. Slide out has been ongoing issue and the entire camper had to be taken to the factory to install a new entire wall on the slide out side. Refrigerator has broken down twice now and has cancelled our latest planned camping trip. The unit has been in the shop for more time than we have been able to camp.Our dealer is doing all they can but Grand Design people are a joke. Elizabeth from their customer service told me that there was no one I could talk to about the on going issues other than her for a long time and then I got her to admit there were people over her but I could not talk to them. She had to send them an email and see if they would respond to me. Of course. I've heard nothing from them. DO NOT BUY A GRAND DESIGN product. You will be grossly disappointed in their customer service and their willingness to stand behind their product. Show less

We purchased this in August of 2022,absolutely love it except for the very inadequate schwintek slide system. Nothing but ongoing issues after about 3 months. Setember 2023 we finally decided to bite the bullet and replaced it with the much better designed Vroom system. Now enjoying our TT with no more worries about if the slide will extend and retract. Show less

This is our second Grand Design Solitude. Our experience with Grand Design customer service after the sale has been fantastic. This is not the dealers unfortunately but we all know the dealer service departments leave a lot to be desired. Every RV has issues, in my book it is how the manufacture handles those issues. Grand Design has been top A++ We are getting ready to order our third Grand Design Solitude all due to the fantastic service we have received. Thank you Grand Design for being the best RV Manufacture in my opinion. Show less

We bought a brand new 2022 Grand Design Momentum 395 MS in June 2022. We shortly started having issues with everything. The door couldn't be shut unless you slam it. The garage door and track broke. We weren't able to use the patio or entrance at all. The sewer line cracked and started leaking. (Not during winter months). The wall separating the garage from living room separated from the ceiling. The walls were coming apart in the bedroom. The furnace would not turn on in the middle of the night unless I got up and turned it on manually every one-two hours. We had the ignitor board fixed. This only worked for a couple of weeks and then we started having the same issue again. We took it into Bish's where it sat for 5 months while they tried to fix everything. They ended up replacing the entire furnace and everything else. The ceiling immediately separated again. The oven ignitor went out and the entire oven had to be replaced. After another couple of weeks the furnace started doing the same thing. We had the motherboard replaced and the command center. The ignitor board went out again and had to be replaced. We had to replace the female power outlet to connect to power. We soon discovered that the water system is completely defective and started leaking after 20+ hours of repairs we finally stopped the leaking. Due to the tubing and clamp job they did during manufacturing the entire water system needs to be relined and redone. The lines in the shower need to be redone requiring the walls to be removed. The lines underneath the sink all need to be fixed as well. We fixed the propane regulator finally fixing the furnace issue during the night. After 3 months of infrequent use of the BRAND NEW furnace the motor burned out again. The entire venting system is not correctly done. Per the Suburban manual we are supposed to have 4.4 vents we barely have 3 and that was after fixing the 4 inch vent we had the one in the kitchen opened out more because it was never completely opened during manufacturing and occluded approximately 85%. The foam seal was blocking the air flow we were only receiving 1 x 1.5 in of air flow through a 4 inch duct. In order to prevent the motor from continuing to burn out we need to add another 4 inch and 1.5 in vent. We use this 5th wheel for work. We are unable to leave it anywhere for very long without winterizing it because since the furnace won’t work everything will freeze. This is a defective unit. Since the duct system is a preexisting issue NWAN will not cover these expenses. The faulty duct system is causing the motor in the furnace to burn out and it only takes a couple of uses of the furnace to burn it out. The issues with this camper has disrupted our work, displaced my family, and has cost us thousands of dollars in repairs on top of traveling, hotels, loss of food. We are not new to 5th wheels, this being our third. We wanted the Grand Design because it is marketed as a high-quality top of the line product. We are grossly dissatisfied with Grand Design and their customer service team. We have called and are told they are unable to disclose any information about our claim only the agent can. I have sent two emails since 1/4/2024 and have not received any responses. We have already spoken to the dealership. We don't think us eating $35,000 + is fair for a defective product Grand Design manufactured. We are defeated and done. Our family is separated and displaced. The issues are never ending, we feel like we finally get everything fixed and the next day it’s something else. We don’t want this camper anymore or any other camper that Grand Design has touched. Show less