2021page=2page=2 Alliance reviews

Alliance has proven to be in a class of their own with customer service... traveled to all lower 48 states to experience some frame issues early on. Outside of warranty, owner Bill Martin, service team Jim Bonacci, Tim Draper as well as countless others, and Abbi Britton in parts returned our full time home better, more robust with latest frame mods being used now on newer models... i write this simply to express what im seeing first hand wih our friends experiencing same issues with much higher end abd newer 5th wheels Their having to contact attorneys! Alliance surely takes care of their own... thank you. Tim and joy Show less

We have lived in this rv three years and we couldn’t be happier! Perfect rv with the best company! When we did have issues alliance helped us sort them out. Rvs will always have issues, but alliance doesn’t hide from issues! You can even call the highest up directly at Alliance. We are considering another alliance because we have loved them so much! Show less

We have been proud owners of an Alliance RV 385FL for the past 3 years. Like any RV ever made, things are not always perfect. But, our decision to choose Alliance RV has proven, time and time again, to be the best choice in our RV Life. The focus on employee and owner satisfaction is unmatched in our experience. We have had a few interactions with the service teams at Alliance RV and we would not trust our coach to anyone else. This company truly goes above and beyond to help its owners. Thank you Alliance RV. Allies for Life! Show less

The floorplan was similar to many other brands, but there were little things that Alliance had done that the others didn't do. Flush slides everywhere, no carpet, no ducts in the floor, cutoff valves throughout on the plumbing system . We have had a few issues but the factory service team has been awesome to work with. They are very supportive of their customers. The management team really does listen to the customers and is constantly looking for ways to improve the product. Show less

Has been a wonderful 5th wheel for us. We have towed it all over the USA with very little issues. We had all the weird small issues any rv owner will have. I think there were two flaws from the MFG that I would watch for. 1. Smells from grey water tank. Upon investigation the vent pipe was not even vented to the outside. Had to cut open my roof to let the pipe above the roof line. 2.schwintek slide - this is on the bedroom slide. It was out of alignment from the factory. Unfortunately our dealership lied to us about it and it limped its way out of warranty and then broke completely. My Mobile Rv tech discovered the issue. Ended up having to replace the entire slide out system. Other than those two issues. Very good trailer. Very livable for a couple. Show less

This is a great floor plan or living especially if you like a large usable kitchen. All the rooms are a good size and very usable. We have not towed it and do not plan to. We use it as a get away vacation home. This is a nice looking unit. Show less

Bought new. Tanks backwards so it flooded. Shoddy workmanship led to awning replacement. Major slide leak floor dmage etc etc. It looked good but was a mistake. Dont drink the kool aid. We did and we regretted it. Went to a Grand design. Saw yourself the headache. Poor Poor quality. Show less

Loved the floor plan. Had a 2019 Solitude. But couldn't get any responses from manufacturers. Bought the Alliance and have been totally happy with the support from the factory reps! Very responsive! The unit was solid, well built and with very few issues since day 1. This is my 3rd year camping with it. Last year from early May to late October we camped 13 weeks of camping at several different sites. We (my wife and 2 dogs) usually camp a week or two at a time and travel all over New York State and Pennsylvania primarily. Love it would do it again in a heart beat.. Show less

We thought the Alliance 32rls had everything we wanted for a full time travel living experience. It would have if we were actually able to use our 5th wheel. We purchased our 5th wheel in October of 2022 when it was brand new. We expected some issues like with all new 5th wheels, but not ones that would keep us from using our trailer for months soon after purchasing it. It took 5 months to get the physical license plate for our trailer before we could finally begin full time traveling. We had had a blowout while transporting it to the location we were going to keep it while waiting for our license plate. We spent $1200 on new tires thinking that was the issue. Instead when we went to get the tires changed over before heading out of town once we finally got the license plate we found out there was an issue with all of the leaf springs and they all needed to be replaced and the trailer tires had been rubbing on the underbelly. The company that makes these leaf springs agreed to replace them, but this process has taken 10 weeks at this point when we had planned to be traveling, on top of already waiting for months to begin traveling in the first place. We were living in the trailer while waiting for the license plates and had to replace everything in our fridge on three separate occasions because the fridge had been installed incorrectly with no insulation above it. Who knows what else is wrong with our trailer, we probably won’t find out in time to get it fixed under warrantee because we haven’t been able to travel much with it for the 9 months we’ve had it. Alliance warrantee staff have worked with us to fix these issues and have been pleasant to deal with, but having to deal with outside companies who sell the parts has been a nightmare. We had to order parts from outside companies and pay more to get parts faster, and the parts we have gotten from the actual company were incorrect. Between the poor overall build quality of the 5th wheel and the companies we have to deal with for warrantee work, we wish we would have gone with a more reputable brand when deciding to spend money on a brand new 5th wheel. We really wanted to love this 5th wheel, we spent twice as much as our initial budget because we fell in love with Alliance and thought we could trust their product and team, and they didn’t have many used options available at the time. We took a chance and trusted them and I am very sad that I couldn’t be leaving a happier review, things have just gotten worse and worse since owning this. At this point in time I would not personally recommend purchasing from Alliance, I hope this changes as we extend our trip for another year and maybe we will have less problems when actually using our 5th wheel, if we ever get the chance. Show less

The floor plan is nice and livable. Towed well on our first trip. Screws holding the cheap plastic fenders and both brackets broke, almost lost the fenders and had to stop several times and tighten screws. Loaded the RZR and one glass sliding rear door fell off its hinges. Unloading, both doors fell, could have seriously injured anyone close. The floor flexes and allows the doors to slip off the hinges. Solar panel’s were wired wrong, several hours and head scratching later I wired it and works great. Just noticed a big patch of rust that was painted over, will have to grind it out and paint it correctly. Salesman bragged up this brand and the factory, I would not recommend. Also, 24” range will not light, have to use a lighter, oven will not light either. Cannot get parts for this. I bought this used in “new” condition. Alliance has been pleasant to talk to but will not help us. Do not buy! Show less