RV Type
Make and model
Floorplan
Year
2021 Heartland reviews
Liveability
2.9
Overall quality
2.2
Floorplan
3.8
Driving/towing
3.6
Factory warranty
2.3
Reviews
Stars Refinement
78 ratings and reviews
Voted most helpful review
Kim Davis
Florida, USA
Reviewed on March 15, 2024
RV reviewed
2021 Heartland Bighorn 3300DL
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
2.6
I would like to help someone out there shopping for a fifth wheel and they are the fence about a Heartland product. We did a lot of shopping for our first fifth wheel and our mistake was falling for all the “pretty features” rather than shopping for quality and customer service. We were barely...read more
I would like to help someone out there shopping for a fifth wheel and they are the fence about a Heartland product. We did a lot of shopping for our first fifth wheel and our mistake was falling for all the “pretty features” rather than shopping for quality and customer service. We were barely two years into our purchase when we started noticing water damage in the slides. We contacted Heartland and after multiple tries to even get someone to respond, we were finally greeted by someone that understood our problem but said there was nothing they could do to help. We even had purchased an extended warranty but again this would not be covered.After having absolutely no luck with Heartland at all we contacted our insurance provider who ended up denying our claim. The repair shop came back with a 65k estimate to repair all three slides. The floors and ceiling are all rotten from water. Mold has also started growing. They proceeded to tell us that it was common especially with units built during the “Covid” timeframe. Since this started I have researched Heartland issues and it seems this is common. They want to blame customers on lack of maintenance which seems to be their way out of taking responsibility for poor workmanship. The repair shop stated to our insurance that our unit has been well maintained but at the end of the day Heartland doesn’t care. I will forever recommend people to steer clear of any company that doesn’t address customer issues and attempt to rectify. Heartland has absolutely zero customer service and it’s just not acceptable. I have a unit that is only a couple years old , that is valued now at approx 65-70k and it has 65k of damage. The worst part is I am still making payments on this rotten piece of garbage and now am retaining services of an attorney to help me with this. Please rethink ever purchasing a Heartland product.
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
1.0
Voted most helpful review
James & Connie Coats
Reviewed on September 14, 2023
RV reviewed
2021 Heartland Mallard 28
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
1.8
This is the worst RV we have ever owned and we have had several.
Things keep falling apart. Screws work their way our. There is STILL sawdust falling from seams.
We tried working with the manufacturer and camping world. Both un-responsive.
The RV was thrown together when made. Wall Seams are not...read more
This is the worst RV we have ever owned and we have had several.
Things keep falling apart. Screws work their way our. There is STILL sawdust falling from seams.
We tried working with the manufacturer and camping world. Both un-responsive.
The RV was thrown together when made. Wall Seams are not correct. Absolutely would never buy another heartland product.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
Sherrie Gundlach
Reviewed on September 11, 2023
RV reviewed
2021 Heartland Cyclone 4006
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
5.0
Reviewed over 100 toyhauler floorplans and the 4006 met all requirements. Living room with 4 recliners and seating set up for easy conversation and large flatscreen viewing. Three separate AC's were a must. Extra half bath really handy when boondocking. LOTS of kitchen cabinets and counter...read more
Reviewed over 100 toyhauler floorplans and the 4006 met all requirements. Living room with 4 recliners and seating set up for easy conversation and large flatscreen viewing. Three separate AC's were a must. Extra half bath really handy when boondocking. LOTS of kitchen cabinets and counter top. Easy to use oven - no more manually lighting the pilot.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Patti Murrietta
Reviewed on September 8, 2023
RV reviewed
2021 Heartland Wilderness 2400RB
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
4.4
Bought our travel trailer during the plandimic… Perfect couple trailer.. Room to have my grand-daughter on a weekend lake trip. Love the king bed… huge bathroom.. Being 28feet in total length makes finding camp
Spots easy… Yes a few minor things have been repaired. You buy ultra light...read more
Bought our travel trailer during the plandimic… Perfect couple trailer.. Room to have my grand-daughter on a weekend lake trip. Love the king bed… huge bathroom.. Being 28feet in total length makes finding camp
Spots easy… Yes a few minor things have been repaired. You buy ultra light trailers well you are getting light trailers.. A few trim piece have fallen off but we have glued back.. Door lock had problem so we up graded it to keyless entry. To heavy of a light fixture didn’t make ride home.. Ordered a flush light to replace it. Been looking for bigger trailer since we have been blessed with many more grand children. Only hoping we get a great trailer like this one has been.
Livability
4.0
Overall quality
4.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
5.0
Voted most helpful review
Debbie Peterson
Reviewed on May 22, 2023
RV reviewed
2021 Heartland Bighorn 3870FB
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
2.8
Heartland does not stand behind their poor workmanship. RV was in the shop for 10 months for warranty issues, while there 5 more things were broken. Heartland was notified about these many issues so they could improve in their assembly line, but they did not want to listen to anything I had to...read more
Heartland does not stand behind their poor workmanship. RV was in the shop for 10 months for warranty issues, while there 5 more things were broken. Heartland was notified about these many issues so they could improve in their assembly line, but they did not want to listen to anything I had to say. They kept putting it back on the repair shop. If their product was made properly, it would not need to be in the shop. Very nice RV, Sad Heartland does not stand behind their product. No compensation for the 10 months of time lost, loss of depreciation, missed family vacations, etc. They just do not care. They lost a customer and will not recommend.
Livability
2.0
Overall quality
2.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
1.0
Voted most helpful review
Tracey Pettinger
Reviewed on April 26, 2023
RV reviewed
2021 Heartland 28RL Milestone
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
2.2
This is our second heartland trailer. Would never buy another. Bought trailer new in 2021 (After dealership fixed for 2 hours what we could see) late season. Opened trailer up May 2022 with many issues. Trim coming off,stables coming through floor,windows popping out,doors not closing,hinges...read more
This is our second heartland trailer. Would never buy another. Bought trailer new in 2021 (After dealership fixed for 2 hours what we could see) late season. Opened trailer up May 2022 with many issues. Trim coming off,stables coming through floor,windows popping out,doors not closing,hinges missing screws and many more. The big one at the moment is our furnace. At first too much heat coming through bathroom vent so hot it burned a foot and melted the register. Looked at furnace and ductwork was back from the heat. The fix from service was to run a duct to the outside of the trailer. Service kept coming back then eventually season was done. New season new problems. We now have a furnace that just stops running so no heat. Heartland response sorry your warranty has expired
Livability
1.0
Overall quality
1.0
Floorplan
5.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
Michael T McQuillan
Reviewed on April 11, 2023
RV reviewed
2021 Heartland Mallard M335
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
4.6
we really love the space and design of this RV camper.
so far, and it's been a year, we've had zero problems other than 1 piece of trim I simply put back on.
everything works as it should, we've been very happy with this model. we did buy the extended warranty just in case, but we have not needed...read more
we really love the space and design of this RV camper.
so far, and it's been a year, we've had zero problems other than 1 piece of trim I simply put back on.
everything works as it should, we've been very happy with this model. we did buy the extended warranty just in case, but we have not needed to use it.
I only wish the furniture was better.
we did immediately replace the king mattress with a store brand, and it fit perfect. I've had several back surgeries, so having a good mattress is a huge factor for me.
the rest of the furniture is cheap, but I'm sure we'll replace it eventually, but for now it works.
we use this camper seasonally, so it gets well lived in. We camp with 3 very large dogs and we have plenty of room.
great amount of storage space in this camper.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
4.0
Factory warranty/support
4.0
Voted most helpful review
Bill Olmsted
Reviewed on April 7, 2023
RV reviewed
2021 Heartland Bighorn Traveler 39FL
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
1.8
Shoddy construction but worst part is warranty support. Heartland approved 3 repairs but only paid for one. I have $400 that I paid but they will not reimburse me. I have sent a dozen emails and the service department won’t even respond after their initial approval to get the service...read more
Shoddy construction but worst part is warranty support. Heartland approved 3 repairs but only paid for one. I have $400 that I paid but they will not reimburse me. I have sent a dozen emails and the service department won’t even respond after their initial approval to get the service done.
Livability
1.0
Overall quality
1.0
Floorplan
3.0
Driving/towing
3.0
Factory warranty/support
1.0
Voted most helpful review
Tolley Gorham
Reviewed on March 28, 2023
RV reviewed
2021 Heartland Big Country 3155RLK
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
2.4
Heartland will never get my business again. We bought our 2021 Big Country 3155RLK in March, 2021. It’s 24 months old, and it’s been in the repair shop for 13 months. We’ve experienced a problem (or 2, or 3) with nearly every system in the unit. Since it was built during the pandemic,...read more
Heartland will never get my business again. We bought our 2021 Big Country 3155RLK in March, 2021. It’s 24 months old, and it’s been in the repair shop for 13 months. We’ve experienced a problem (or 2, or 3) with nearly every system in the unit. Since it was built during the pandemic, perhaps the factory couldn’t get enough workers, and couldn’t train what they had. The demand for RV’s hit a peak about the time this one was built, and I am sure the factory simply decided to shove the crap out the door and let the dealers deal with the problems. Our dealership has over 200 units waiting to be repaired. The problems have included a severe hydraulic fluid leak, discovered on the way home when we first picked it up, a loose refrigerator that caused the trim above it to fracture, every interior wall has come apart (they are panels that are held together with staples but no glue), the television cabling has never worked correctly, all of the furniture has come unfastened from the floor (the couch moved around while traveling so much that the rear wall separated from the unit and the side walls came apart), and about 50 additional warranty issues. Our service advisor (no longer with the dealership) told us that these trailers are not really built to be hauled down the road. I asked her what part of “travel trailer” did she not understand? On a trip last summer, we stopped in Elkhart IN at the factory to talk about the quality issues, but the customer service people would not talk with us. Currently, it’s been at the dealer over six months waiting for parts and repairs. They’ve had it longer than we have.
Livability
1.0
Overall quality
1.0
Floorplan
4.0
Driving/towing
5.0
Factory warranty/support
1.0
Voted most helpful review
VERNON ETHERIDGE
Reviewed on February 28, 2023
RV reviewed
2021 Heartland Elkridge 37RK
![view listing](https://cdn.rvtrader.com/insider-static/rvinsider/images/shop_rv.png)
5.0
We lived in it for 3 months while in between moves. Nicely appointed for living and family life. Plenty of room in kitchen to cook normal meals. Feels like a house instead of camping. Bathroom set up is great! Very roomy. Seat in shower. Plenty of toileting room unlike most. Storage galore...read more
We lived in it for 3 months while in between moves. Nicely appointed for living and family life. Plenty of room in kitchen to cook normal meals. Feels like a house instead of camping. Bathroom set up is great! Very roomy. Seat in shower. Plenty of toileting room unlike most. Storage galore throughout. Love this rig.
Livability
5.0
Overall quality
5.0
Floorplan
5.0
Driving/towing
5.0
Factory warranty/support
5.0
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