2021 Entegra Coach reviews

Expect SIGNIFICANT big ticket expenses. 15K or 20K bill, don't even blink when it happens. Not if.... but when. This is on a 2021 coach in 2023. The layout is perfect. I purchased a slightly used 2021 Palazzo in 2022. There was yellowing on the floor I couldn't clean up. The coach was barely out out of 12 month warranty. Turns out glue is coming thru the floor due to factory not preparing floor correctly. Requires complete floor replacement for the entire coach. 2021 model in 2023 Very challenging to have any level of communication with the warranty team. Completely one sided, all from the customer to get ANY response Many Many thousands of dollars to fix. Will not stand behind their construction. If you buy a new or used Thor expect to have a nice layout, but also expect SIGNIFICANT big ticket expenses. It might look ok, but understand you might have a 15 or 20K bill for underlying build quality issues (beyond the slide problems that are already well documented) Show less

I liked the fact that it’s small enough or large enough for two and That it drives very well, it has been checked out all of the times it needed to be brought into the dealership. I don’t like the mattrice as it moves even Though we have tried to fix the issue. It drives and works well. We love it! Show less

This is our 3rd summer with the RV. The craftmanship on these is pure crap! Of course stuff is breaking after the warranty. Pain is bubbling on the outside. The roof is leaking. We only have 4000 miles on this. And the company doesn't care that you spent $120K on something that is total crap!! And do not work with, she doens't do her job!!!! Olivia Flickinger Customer Service Specialist Jayco Motorhome Division Phone 800-283-8267 Fax 574-825-6091 Email motorizedservice@jayco.com 903 S Main St Middlebury IN 46540 Show less

The customer service and over all quality of this rv is bad. I would not recommend this company or rv to anyone we have been having leaking roof issues and they are no help. Should not have bad seams on an rv that is only 3 years old Show less

I purchased the 2021 Tellaro 20LT the fall of 2021. I have had ongoing problems with the auto-geneartor - inverter - AGM - solar panels with neither working or communicating. The solar panels charge the AGM batteries but does provide electrical power to the RV outlets. On & off issues with BMPro. It appears that Thor support is very lacking. I would recommend not purchasing any of the Tellaros. Show less

This RV is great for having a large family. We can sleep 9-10 relatively comfortably. Plenty of storage. AC works great. Fairly easy to drive. It is a bit loud to drive. Set up is easy. The MHSRV dealer in TExas has been difficult to work with in getting warranty work done. Show less

I bought a 2021 with 10K miles; it looked great until I got home. Trim falling off inside and out refrigerator won’t stay closed sound and TV's are the cheapest possible, drawers won’t stay closed and everything rattles. Outside, decals are peeling at all seams. Extremely disappointed, my fault for not researching better. This company clearly is looking at all profit and ZERO quality for customers. Show less

The customer service from Jayco and RV Country was horrible. The first year and a half it was in the shop more than with me. RV manufacturers and dealers cannot keep up with the warranty work needed to repair poor quality made RVs. Additionally, Ford dealers won’t touch Ford chassis motorhomes. I’m into my third year of owning this rig and finally have most of the bugs fixed, thanks to new management at RV Country and a small mom and pop RV repair shop. Show less

After two years of ownership I can say this is one of the best Class-A Motorhomes available from any production vendor. I find it extremely well made and in two years of driving not a single rattle. Yes all RVs will have issues but for ours, they were all small issues which never prevented us from using it and it was fixed in a timely manner. Recently I brought it back to Entegra for its 2-year examination which is unique. They fix everything plus a few things i had not noticed. The technology in Entegra Coaches is on par with Newell and Prevost which are significantly more. A pleasure to drive and handling is exceptional. Show less

How can you build a $135,000.00 RV and have all these issues within first 18 months Delivered with missing lug nuts and center cap Kitchen cabinets obviously separating on slide out side Kitchen sink drain leaks on slide out Heater stopped working and all heat is forced to bed room only Electric water heater stopped working Front AC thermostat non op Driver side headlight assembly coming loose Passenger slide window extreme wind noise Turd grinder leaks and switch in restroom non op Co2 detector randomly goes off while driving I am surely forgetting something What a pos Is this normal. My previous purchase had no where close to these issues Don’t buy a Thor Motor Coach product Show less