2021 Dutchman reviews

After the first 2 months, 2 hydraulic leveling leaked, heat stopped working, front slides leaked when raining. After 3rd. Month. Oven went out, 2 more jacks leaking. Water behind wall in showers been leaking whole time ruined floor in bathroom , by toilet and in front of cabinet in kitchen. Spent 6 months at Camper World Augusta. Had to pull slides and replace floors, new oven 4 new hydraulic jacks, new furnace. Went to pick it up. Break away cable ripped off, dining table broke laying on floor and saw dust metal filings all over the place. Never attempted to clean up their mess. Oven not mounted down, molding laying on floor in bedroom. Terrible all around. Very disappointed with manufacturing and Camping world. I asked if the would buy it back. 108k 4 months after I purchased it they want to give me 45k for it!!! They are Rip offs! Go elsewhere!! Show less

After purchasing Camper (Fall of 2021) towed it to a permanent lot and leveled. At the end of first year of using Camper (2022), the Norcold Fridge stopped cooling ….. needs a new compressor which is not sold separately, you need to buy an entire fridge. 1 year warranty expired. 2nd year ((2023) the water heater (gas) does not stay lit. This camper seems to be cheaper made…..cold/hot faucets are even backward. Someone told me shouldn’t have bought anything made during COVID…..I’m assuming they are correct! Show less

We've always had a target setup for every RV we've bought and at 35' 11" this RV is no exception. We always want a 4 door stainless large size fridge that runs on propane, battery and shore power. Second, we like having a King size bed, original mattress was, as usual crap, so we found a residential king mattress that fit and sleeps really good. Third, the shower, can't take those small curved or corner shower so we wanted a large rectangle shower with glass doors and a seat. Keystone did a great job on design, quality and sensible layout. This is a very comfortable RV. Plenty of storage and high end design. Show less

We have not been able to take this camping yet, because the warranty people won’t approve the repairs. The bunks in the garage, one rail they completely missed the stud and we can’t use the bed or couch. We purchased this new in march and still nothing has been done. The front jacks drop when it is down and when you hook it to the truck it starts dropping, so you have to strap it up with a pretty heavy strap. My shelves are falling off in the pantry, and trim is loose. Screws are coming up through the flood and putting holes in the floor, I kneeled on one when I was putting stuff under the bed. When you pull the slid out in, it kinks the hose to the fridge. Very poor design. This is a high priced piece of junk. Show less

China made tires failed in less than 1000 miles. Replaced with US made endurance tires. One recliner would not recline after second night of camping. Reclining hardware failed. Replaced with residential recliners. Several screws in cabinet doors were loose, replaced with longer screws. No provision for sewer hose storage. Dealer installed tubular type unit. Very thin mattress,: installed a memory foam mattress topper. There is no rear bumper, resulting in the spare tire being located under the frame. A very difficult location to access. The floor plan meets our needs. The bathroom is large, well designed with lots of storage. There is a nice storage closet near the entry door. Interior lighting is excellent with switches conveniently located. The dealer we purchased the trailer from has provided us with excellent service in a timely manner. Show less

New July 2020. Lots of problems. Water leaks inside plumbing (tighten fittings), pantry shelves supports (broken) on trip to Arizona), door latch bolts fell out, recliner chair wood split apart (held together with strap until return to Indiana),. Second trip Feb 2022 Norcold N10DCSSR stopped working in Florida. No RV dealer has control module. Norcold customer service told us backordered till March 9th. Show less

Garbage. Don't buy! Buyer Beware. Purchased our unit brand new and the first day home noticed the countertop burned. The vent behind the stove was improperly connected. Took it back in to get it fixed and the countertop replaced. They sent a new piece of countertop that was not even close to matching. I was told that they no longer have my countertop and could only replace it with what was available. I stated that if that was the case, I wanted my countertops to match (Brand New Trailer). I asked if they would they replace with new pieces so that the countertops match in a brand-new trailer? No. They will not replace the counter-top so it is matching in a brand-new trailer. On their behalf it does state in the owners-manual that they will not replace pieces/parts to make them match and we all read the manual before we buy anything! I'll save you the time of reading the owners-manual and let you know they do not care about their quality and do not care about their customers. Spend a little extra money and buy something with better quality and true customer service! Not enough to sway you to stay away? Our electric fireplace went out last week (we have used it twice). We also received a recall on our regulator in November that said there is the potential the regulator could increase or decrease pressure and cause a fire, but they do not have a replacement yet. The recommendation if you want to continue to use your RV was monitor all your appliances and if something seems wrong stop using your RV and wait until a replacement comes. Going on 5 months. Nothing like buying and making payments on something you can't use. Show less

PERFECT FLOOR PLAN , lighter furniture on slide out , no heavy fridge or heavy storage areas there to wear out skide tracks, cables or motors pre-mature, huge slider doors for wheelchair walker access to huge bathroom and room to move freely and even close door and wide 36" slider door to bedroom , Living and kitchen gives couples (family) room to move around without feeling cornered, great counter space, and easy access storage areas,The furnace under fridge is poor location ,it raises fridge too high where you have issues seeing or access to freezer compartment, The deal killer is entry door is too narrow , Why put a 26" door on a camper , 32" or larger should be the standard, busted knuckles,torn clothing ripped grocery bags, chipped furniture , large toys, appliance replacement, and with a wider door,a special designed ramp it will be very wheelchair or walker accessible . Show less

Nothing but problems from day 1. 7 out of 9 windows leaking, every water valve leaking, handles falling off, AC stinks,smells horrible., electric plugs and USB not working toilet too.So much to list. This is a nice floor plan,but terribly made. I can't get help for warranty things. The dealer doesn't even return my calls. I'm not saying not to buy but if I were you, I'd make sure the dealer and keystone works with you. I live in this full time since July 2021, I can only imagine if I were towing this...how many other things would break! Show less