2021 DRV reviews

We have owned a out 12 or 13 rv's including bumper pull tt', 5th wheels and classic A Diesel rigs. We bought a 2021 Houston in December 2020. We actually got a decent deal on it. We had a 2017 Riverstone 39L just prior to buying the DRV. We had always viewed the DRV as the ultimate "keeper" for us. I was a licensed rv dealer as part of our rv park operation but after we sold out, we decided to step up to make our outings just a bit more enjoyable. The DRV has had more issues than I can name here. The initial stuff was addressed ok by a repair center in Kansas authorized to do warranty service but the more recent and expensive stuff has not been handled very well. I guess the fact that this is a "covid" rig may attribute to the quality issues. I would not buy a new DRV. I find a nice clean used one. The quality does not jusiltify the price. They used be the flag ships for 5th wheels but those days are gone. They are just another POS overpriced rv. Show less

To be fair I love the look, the layout and the amount of storage inside and out and these don't come cheap in price so you would expect that everything you can't see would be also. I've had mine 9-months and it's been out only four times and it goes straight back to the rv repair shop where it's been ever since I bought it. Every trip It has a new list of repairs. Simple things like crown molding falling of to the ground on three occasions to black tank pipe strapped up to tight and splitting open flooding the underbelly cover with sewage all the way to the front of the trailer. Refrigerator sent out not working from factory, made 4 attempts to repair it spending more than it was worth so frustrated with taking it in I just paid for a new one myself. Let out a full sink of dish water only to look down as the water ran to all four corners of the floor turns out the pool hose that was used as a drain line was held on to the hard line pvc pipe with dollar store duct tape instead of a hose clamp and it popped off. Thr bedroom pop out seal was ripped on delivery so much so i could see outside no problem. Counter top wood splt on two counters. Paneling popping off walls. Trim falling off. Cabinet bottom fell in. Two rouge screws up through floor. Base boards popping off. Ceiling puck lights wired up wrong so when you turn off the kitchen lights the ceiling lights would go on. Electric toilet flush lasted two and ahalf trips. Gray tank flush valve leaks. Shower doors installed wrong so water would spray through the overlaps on the floor so on our way home the handle/ lock broke off. I'm so tired of trying to get DRV to help i just went and had a custom shower door installed on my dime.This is just the big stuff. DRV has never once said sorry and when the one and only time they just reached out when they saw my bad reviews I was told they would repay for the new shower door for all my grief just send them the receipt the next day I got an email saying they refused my request for reimbursement because I didn't fallow warranty protocol. True story Show less

Have owned this for 10 months. Bought new. Multiple issues. Some still not fixed. There was a shade missing when I bought it. It was immediately ordered by the dealer. Took 6 months to come in and it was the wrong shade. Another couple months to get the right shade. Came with the wrong brackets. A few weeks to get the brackets and the shade was installed but the shade is broken. A new shade was ordered that just came in. WRONG SHADE! I:ve purchased new RVs in the past and I know the all have problems, but this one takes the cake. Show less

The name DRV goes without any explanation in the luxury RV 5th wheel industry. The real question with a large dollar purchase for a recreational live style is what comes after the sale. My wife and I are on our second DRV after scaling down to life without kids along. In another life as a boat dealership owner, I have travel to the other side of a huge dollar purchase. I have become a buyer and not the seller. I don't quite understand how I have handled the transition so poorly. DRV has shown nothing less than exceptional support and service. They have always outperformed my expectations in every way. No one builds a perfect house let alone a house that beats mile after mile chasing my truck. Every time DRV has responded quickly to any problem I have encounter. To sum it up it's the service after the sale that impresses me with DRV. Show less

First and foremost we all need to understand no one corporately or personally is perfect. This is our second DRV and we experience a relatively low warranty need in both units. We recently attended a DRV, "The Gathering" in Elkhart, IN. There were 140 owners gathered for a week of learning about the systems, fun, great food, factory tours and games. Over the top in enjoyment. DRV took my unit into the factory to handle my warranty issues. There was a situation I didn't understand and said a few things I deeply regretted and apologized for my actions. Once at service tech showed me why it is the way it is it all made sense and I realized I was wrong. Asking the right questions is more important then flying off the handle with accusations. DRV builds a far superior coach then any coach we have been in and handle their problems quickly and completely. The comfort and livebaility is like a home. The towability is as if there is nothing behind the truck. Five star build and service. Show less

Due to seeing DRV Grand Design web sight I would like to live full time in one. Even though I would be very surprised of what they would use under the floor too have all connect's together which makes Grand Design work as it should. Also I'd have to replace or have to take back in to be repaired. So "yes" it's just a part of every day living such as your home residents. 🏡 well understood. Show less

I’ve had to fix the countertop after the dealership fixed it. Had to tighten lavatory sink, sanitary, dishwasher, and sink fittings so they would quit leaking. Re do the shower drain for it leaked. Lost two tires due to the over tightening of the bearings. Show less

While this is a beautiful 5th wheel with a great floor plan and lots of good storage, we have had several issues that are unacceptable. The ice maker has never worked. We have had the 5th wheel for only two months and no one has been able to fix the ice maker. Twice now the toilet in the half bath will not flush. The first time it overflowed. When it was repaired, we were told to only use it to urinate. Now it again won’t flush (only used to urinate). Understand with a new RV there will be issues, but feel these are over the top. Issues still exist unresolved. We are not towing this 5th wheel, but assume it tows well. Wouldn’t allow me to leave it blank. Show less