2021 Black Series reviews

considering the reputation that Black Series HAD before being bought by the Chinese ,it's an absolute shame what Black Series has become. Granted ALL RVs regardless of the manufacturer are ALL trash, the key is finding a brand which is the least piece of garbage.. Black series , in theory, was at the top of the least Pile or so I thought. The build quality is at best a "20 footer"... at 20 feet, it looks great, but as you get closer the build quality leaves you with a "What were they thinking when they put this together..?". Zero attention to detail when it comes to fit and finish , never tested the plumbing to determine how many leaks are present .sub standard no name inverters, take a close look at the welding points on the frame and suspension... must have been completed on Monday, Thursday, or Friday ? All this disappointment for $50k... Factory support?.. yeah good luck.. the burden lies with the dealer.. all I can hope for is a lightening strike and GAP insurance .. Show less

2021 hq21. We've had many travel trailers and a class a. We enjoy being off grid, this is the perfect camper for that. Rugged suspension, but beautiful interior finishes. A few quirks to work out, the warranty dept is doing better to address all issues. As long as we're boondocking we'll never go back to a normal trailer. Biggest con is it isn't 4 seasons. We love our black series and the price point makes it doable for many more! Show less

I am very happy with this travel trailer. The unit has been awesome for us. Love the off road capability. The factory support has made huge improvements and is getting better daily! I would recommend this company Show less

We are long time campers and have had many travel trailers and a class a. We grew weary of campgrounds and found ourselves loving to get away and enjoy nature. We spotted a black series on the road and were intrigued. Fast forward and we're the ecstatic owners of a 2021 hq21. Love the Floorplan, solar capacity, water capacity and storage tank capacity. 2 of us can easily go 7 days with this water supply and black tank storage.... more if we really conserve. The price point is more than reasonable when you look at other off road campers! Wow, pricey and imo you don't get much more. With any camper there are always nuances to address but black series has made huge strides in their customer service! Very responsive and pleasant. We have ZERO regrets on this purchase and couldn't be happier! Love the experience and where this machine takes us! Show less

We purchase our Black Series -HQ-21 Caravan from Kamper Korner RV in Roseburg Or. When we purchase and pick up the unit. They told us they do not come with a Owners Manual, but once they do come available they would mail one to us. Well it's now been 9-months later and we have contacted them 6-times but we still have yet to see one arrive in the mail. We also contacted a number of other US Black Series Dealerships asking for help. But they are having no luck at all getting any for any type Black Series Models. As far as I'm concerned. Any dealership that would sell any Trailer, or Caravan with out all the normal expected needed information whenever you buy anything new. They might as well advertise the Trailers and or Caravans they would sell to you - Do Not Come With Wheels! Show less

Don't waste your money. There are some good features that no one else can compete with. But for the amount of money you will spend on the unit upfront you expect the basic things to work properly. They won't. And then you will spend a lot of money and a lot of time waiting for parts while the rig sits waiting to be fixed. Some minor things didn't work right off the lot. To be expected. Like speakers not wired properly. One light shorting out. Skin peeling off door and shower, Etc. Other things failed within weeks of use. The Aircon for one. A major one. While I was working on a wildfire and staying in the camper. The mini fridge. Another major one. A ten mile an hour gust and the awning came down. It's a cool looking rig that had a lot of potential. But I say. Save your money. Buy some thing else. Put the rest in a savings account and buy a new one when you wear that one out. Dealer I bought it from gave no support basically saying take it up with black series. Show less

Owned only six months and used only twice. Everything wood and laminated in the interior cabin is warping, cracking and delaminating. Everything! Cabinets, end panels and countertops. There is literally no peice of laminated wood that is not defective! Show less