2020 Keystone reviews

The 2020 Keystone Alpine 3712KB is an outstanding fifth wheel that combines luxury, comfort, and practicality in a beautiful package. The five-slide open floor plan provides an incredibly spacious living area that feels like home. The modern features, such as the leather couches with seat heaters, fireplace, and stylish kitchen, elevate the experience. What truly sets this RV apart is its attention to detail and convenience. The large walk-in pantry and abundant storage throughout make it easy to keep everything organized. The walk-in shower and washer and dryer in the master suite are excellent additions, making long-term travel much more comfortable. The hydraulic leveling system takes the hassle out of setup. Overall, the Alpine 3712KB is perfect for luxury and functionality in a fifth wheel. Highly recommended Show less

Excellent Travel Trailer. This is perfect for majority of owners, high quality, and has everything needed. It is compact, yet capable to even live in! Excellent Floorplan that makes the most use of space. Easily driven using any half-ton truck. Show less

We looked at smaller RVs first but felt they would be too cramped for us. My priority was a large kitchen with lots of counter space and lots of storage throughout, which this model delivers! The large panoramic kitchen window allows whoever is working in the kitchen to enjoy the view. I love the skylight in the bathroom and all the light from the windows. The clothes storage is enough for a lady with a large four season wardrobe! In the colder weather is so cozy to sit in the recliners with built in massage or heated seat, in front of the fireplace and watch the big screen TV or listen to the radio. Whether it was below zero or above 100 degrees, we were always comfortable. We always kept the exterior and interior immaculate. Show less

This is the perfect Toy Hauler if you’re looking for year round camping or living. The 3 AC units are great for summer and the fireplace takes the chill off on cooler days. This camper has a lot of living space, I loved the seating area in this camper, it’s not just 1 couch with a tv at a weird angle because of the kitchen. It’s a couch and love seat with an entertainment center and the kitchen space feels like it’s own separate space. Also this model has an outdoor kitchen, which is rare for a toy hauler. The only con was the factory antenna which was easy to replace. Show less

About the only positive in this review regarding the Keystone Cougar product is the towability. We purchased the 2020 Cougar 29RLKWE with the expectation of this being a higher quality travel trailer. Much to our surprise, I was more than disappointed by its quality, livability, and specifically the warranty or lack thereof during Covid. We had ample communication with dealership with all documented and still left to pay the repair bills. Recently we had another issue with the floor, service manager where it was purchased told me they have seen this area fail many times. I spoke with Keystone and the dealership and mentioned what was said, denied, nothing they could do, out of warranty. I am a small business owner and wouldn't dream of telling people that I didn't care, and sorry man you have to deal with a below average product and fix it yourself. All you potential RV people, do yourself a favor, read reviews and learn from their experiences. Buyer beware !!! We are nearing retirement age and have several friends looking to buy an RV, I definitely won't recommend anything by Keystone, Buy yourself a tent, you'd be happier ! Show less

The RV has been a good living space and layout. Having a washer/dryer is a nice extra. We have very limited service issues in the 4 years we have owned the unit. To make the RV more livable we upgraded all cabinetry with shelving to utilize storage. It has served us well, we are just downsizing. Show less

Wouldn’t recommend Keystone to anyone! Quality and workmanship is awful. I have seams splitting, yellowed walls and just general awful care. They didn’t do track right on slide out and it just took hiring outside vendor to figure out why I kept catching. Dealership lied. I also raised some concerns when it was under warranty that they shrugged off and now as they have become bigger issues, I wish I didn’t. Do yourself a favor and run this one isn’t worth it Show less

Over all nice rig. and it pulls very nicely considering it weights 16.5K. I love the Lippert Road Armor Pin box. It almost completely eliminated chucking going across bridges etc. Storage is plentiful especially in the kitchen. My major complaint is the bathroom is all the way in the back, visitors have to travel through the bedroom to get to the bathroom. Also if you need to stop along the road to use the bathroom, you have to open the dinning room slide and the bed to get to the bathroom. The push button light in the bathroom is not conveniently placed. that light is all the way at the end of the counter under the cabinet, you need a long arm to get to it. The barn doors are in a constant need of repairs, There are no outside lights other than the awning lights especially on the drivers side and no lights in the front where the front storage is. There is a light inside the storage compartment but it is up high and hard to reach. This unit has only been pulled a few times and already one of the Lippert schwintek slides needed to be repaired. The most important complaint is the steps leading to the bedroom are 10 inches apart. coming down the steps at night are a very real trip hazard. one of my guest fell and severely injured her face. I have since had to add a bottom 6 inch step and a 4 inch addition to the next step. I now have a 3 step set up that reduced the 10 inch steps to 3-6 inch steps. I used exercise steppers to accomplish this: they have 14 inch treads. I can't believe Keystone allowed this hazard to get through engineering. The other complaint is the Lippert slide controllers are difficult to get to. the one for the ODS living room slide is behind a panel that can only be reached by crawling into the front DS compartment and removing a partition behind the city water compartment. Also, for a 2020 model year, you would think Keystone would have install smart TV's, this RV has Furrion dumb TV's in front and in the rear. The Furrion entertainment system is very cheap. If you want a decent entertainment system you will have to purchase it yourself. Show less

We have nothing but great experiences with this fifth wheel, all the way around! Easy to set up and take down, hauls great, very good quality interior and exterior! Would definitely recommend to anyone looking for a new RV, super happy with it! Show less

We purchased 2020 keystone laredo 325rl. We love the floor plan, king sized bed, large frig, and outdoor kitchen. It had everything we were looking for in a camper! However, we were not looking for the plethora of issues we have had with it. I will tell you we will never buy another camper from Keystone. We always owned Jayco up to this point and thought we would give Keystone a try. mistake...mistake! First the electric cord that supplies the unit with electricity got hot and fused together. The repair man found that only one of the two 110amp were tightened down(factory defect). This caused hookup to over heat (so glad we didn't burn up in our camper). Next, trim falls off ceiling so we keep putting up the fallen pieces. After that, the furnace doesn't work. My poor husband had to crawl into a tiny space to get it out to take in to be fixed. $$ The fix didn't solve the problem. Now we are on to a new regulator to see if furnace will work! ugh We did have to replace the thermostat because AC would not shut down once it reached its temp. It would just run and run and run....the new thermostat did fix this issue. Thank God for small victories!! Piolet light in the oven will not light. Yes, we watched the video on it.... Still wont light, at least i have not had to clean the oven! The closet rack fell down dropping all our close on the floor. We checked it out and found the little factory builder people had missed every board they were supposed to hit to make it solid and strong enough to hold our hanging clothes. My husband fixed this issue. Yeah! Last time out the water heater sounds like it is getting to hot and starts making scary boiling (I might explode) noises. We just started shutting it down between uses. All fine until you need a quick shower and cant because there is NO hot water. We do keep saying, after this issue, we shouldn't have anymore....until the more comes! Show less