Voted most helpful review
Andrew
Iowa
Reviewed on September 18, 2019
Quality, value, and innovation are the core values that have been a part of the Gulf Stream Coach way of doing business since it was founded in Nappanee, Indiana, by Jim Shea and his sons.
I have reached out to Gulfstream to request an extension of the manufactures warranty due to excessive...read more
Quality, value, and innovation are the core values that have been a part of the Gulf Stream Coach way of doing business since it was founded in Nappanee, Indiana, by Jim Shea and his sons.
I have reached out to Gulfstream to request an extension of the manufactures warranty due to excessive warranty repairs and other issues related to this unit. Some of the items are considered major such as the refrigerator being replaced twice because it won’t seal 50% of the floor support under the shower never being installed. Now I have found the bathroom door is three inches out of plumb at the floor. I understand it can be fixed but look at all the lost time we have with this unit. Now to fix the floor and the wall we will lose it for a long time because they will have to rip everything out to replace the floor because of the holes that will be left behind after moving the wall.
I was told by Gulfstream that they won’t do any more than repair the problems within the warranty. Seriously? It costs the manufacture nothing to extend the warranty a year unless there are problems. I guess they can’t stand behind their product longer than the three year warranty otherwise they could do this to keep a customer happy.
From there web site and I quote: (Quality, value, and innovation are the core values that have been a part of the Gulf Stream Coach way of doing business since it was founded in Nappanee, Indiana, by Jim Shea and his sons.) “Yeah right”
Livability
Overall quality
Floorplan
Driving/towing
Factory warranty/support
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