Voted most helpful review
darlacaswell48
Tennessee
Reviewed on December 4, 2020
I was so excited when I bought my little Bushwacker in Jan. 2020. My first camper! Although I liked the camper, my excitement was short lived when the weather started to get hot and I had to use the A/C and it wouldn't work properly. I won't get into the LONG story but just be warned about the...read more
I was so excited when I bought my little Bushwacker in Jan. 2020. My first camper! Although I liked the camper, my excitement was short lived when the weather started to get hot and I had to use the A/C and it wouldn't work properly. I won't get into the LONG story but just be warned about the manufacturer and do not believe a word of the website when they tout customer service, quality of workmanship, treating others how they would want to be treated, etc. etc. etc. The A/C did not have proper ventilation and it took 3 trips to the dealer (2 hour drive each way, each time) to get vents installed properly. I can't even guess how many hours I invested in texts, phone calls, emails, driving, and waiting at the dealer for repairs to be made. It took many months to finally get a fix that worked and so summer camping was either not done or uncomfortable. All this because the Bushwacker was not manufactured properly. Would Braxton admit responsibility? NO, I wasn't even given the courtesy of a reply from the President, Jim Jacobs, when I sent him a registered letter. Instead, after me calling several times to follow up on the letter, he had a "parts department guy" call me. I will never buy from Braxton Creek again and with so many RV manufacturers to choose from, I suggest you don't either.
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