My wife and I bought our Highlander May of 2019
brand new. We have been full timing in it since that
date. We are at a stationary location at the moment
but we also still do our traveling camp trips with
it. We have taken it out at least a dozen times
including a trek to the...read more
My wife and I bought our Highlander May of 2019
brand new. We have been full timing in it since that
date. We are at a stationary location at the moment
but we also still do our traveling camp trips with
it. We have taken it out at least a dozen times
including a trek to the Oregon coast. So I'd
estimate we have at least 5k miles on it so far.
All of the other reviews for this coach are quite
negative. I have absolutely nothing negative to say
about this coach. In the last year and a half I've
had typical issues such as the heated seats quit
working (Thomas Payne theater seats), not a Highland
Ridge craftsmanship. Our blend valve (LCI component)
for the water heater bypass failed last October in a
freeze, yet again not craftsmanship. Spring of 2020
our furnace (Dometic/Atwood) quit working and being
that it was during our winter thaw I didn't bother
with it till this week. Wait, once again not
craftsmanship. Turns out it was the sail switch.
With that being said about the furnace We had single
digit temperatures the week prior to changing my
sail switch. Yes, it was chilly in the mornings but
with electric heaters in the living room and garage
it wasn't as bad as people would think. But to my
point with no skirting at the time of the single
digit temps and no heater to heat the underbelly, we
still did not freeze within our coach. We do have
heated hoses but that was it at the time. So with
all of that being said, we absolutely love our coach
and have had no craftsmanship issues what-so-ever.
Oh last summer we also had issues with the fans for
our fridge (Norcold) oh guess what another none
craftsmanship issue. People complain about not being
able to get around the bed, that is how almost all
king bed models are designed regardless of who made
the coach. We originally bought a king model because
the queen we looked at sold the same day we came to
put a deposit on it. Ours is now a queen model
though. My biggest complaint is the same as any
other full time coach owner and that is that the
craftsmanship when it comes to the wiring and water
lines behind the pass through (basement) it is an
absolute rats nest. So in reality please people
don't just consider a toy hauler such as Momentum,
Voltage, or Seismic. Yes, I just listed what society
considers to be three of the nicest toy haulers.
Remember who owns Highland Ridge is the same company
that builds Seismic. What you all have to realize
and come to terms with is do you want a $65k or $85k
toy hauler that have the same internals just
different craftsmanship. Remember my Highlander has
the exact same components as the higher dollar value
toy haulers. No, I may not have the fancy above
cabinet accent lighting, the lighted stove knobs, or
tv's included in the garage or bedroom but in
reality we haven't missed any of those superficial
things. I have installed smart tv's throughout our
coach and besides that the Furrion tv that comes
with these coaches is a POS anyways. Yes, GD has
supposedly exceptional customer service at the
factory, but unless you have a serious structural
issue how often are you going to deal with them? I
hope that this review shines some light for some new
comers to the RV market. It is a hard decision with
so many choices. I can be found on social media or
possibly contact through here for additional
questions. Also regarding another review I just
remembered about stickers cracking and peeling ours
has been in the Utah heat and we have no sticker
issues. In closing neither me nor my wife are in any
way shape or form associated with Highland Ridge or
any of its subsidiary's, such as Open Range, Jayco,
or Thor by any means. We are just a family that want
to enjoy life and travel at the start of 2021!
Livability
Overall quality
Floorplan
Driving/towing
Factory warranty/support
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