2019page=2page=2 Dutchmen reviews

Since we purchased our 2019 Coleman Dutchman 1705RB camper the IN command operating system touch screen is always going out and we have to call to have a jumpdrive mailed to us to update the system or like now it's completely out and can't be used and will have to manually do everything by hand; to which we hope can be done. The company said we will have to call every time we get to a camping spot to see if they can will be able to help us with the problems we are having, and hopefully we will have cell service to even be able to make a call. Now we have to manually get our slide out, and hopefully we can figure out how to get the water heater turned on along with everything else the command system runs . This is not a system that anybody would want to have in their camper. We have called several different camper companies to see about having it taken out and they said it will cost lots of money and would have to completely rewire the whole camper. I find it hard to believe that this system does not have a recall on it. Show less

It is a great floor plan. BUT OTHER THAN THAT VERY CHEAP MADE. WOULD NOT RECOMMEND TO ANYONE they don’t backup their unit. Camping world in Fort Myers does not either back up what they sell the manufacturer would not get back with me on issues Show less

Driving down Cottonwood pass in Colorado and the trailer brakes went out. I had 16,000 pounds pushing my truck down the mountain. Ended up being a short in the trailer brakes on the Triton. This was August. Took camper to my dealership on September 9th. The dealership contacted Dutchman/Keystone and they will cover the wiring remediation. What they won't cover is the brakes on my truck needed to be replaced. The warranty department wanted me to work through my own auto insurance company for that. That claim would increase my premium. I love the 5th wheel - don't get me wrong. This is about customer service and doing what is right. Show less

Purchased our 2019 Coleman Lantern 274BH new in June 2019. We had a used pop-up previously, but this was our first new camper, as well as our first large travel trailer. I had seen a lot of recommendations to do a very thorough inspection, prior to taking delivery and leaving the lot. I spent over two hours going over every inch of the camper. OveraIl, it was in good shape. I didn’t find anything major, but a few spots that needed roof sealant, some wallpaper seam tape that needed attention, and other minor things that I was able to get taken care of before leaving. So glad I left knowing I was in good shape though. Don’t rely on the dealer inspection, or let them tell you they already checked everything. They don’t have the interest in it that you do. Overall, we’ve been very pleased with how the camper has held up and with the layout. We’ve now been through three camping seasons, and approximately 20 trips ranging from 50 to 1500 miles round trip, and 2 to 10 days in duration. There have been no issues that I would consider major. Most have been paneling edges popping loose. The “nails” they use to secure things are incredibly flimsy. If you’re handy you can do all of the maintenance yourself. I’ve kept a close eye on the roof and the sealant around fixtures, and added some sealant as soon as I’ve seen any cracks or voids develop. There have been no leaks so far, that I’m aware of. I use the EZ Lube axles to keep the bearings greased. I also clean and treat the roof Show less

This model is made for "off road" use. However, I'm not sure how that would work when driving highways through Wyoming and Montana have caused us to rethink our camping experience. We started finding random screws throughout the camper. Found out where they went went when the window treatments fell off. The heater has jostled so much that it has rubbed bare spots in the surrounding cabinet because it is not even the right size for the space it is in. We used a piece of rubber tubing to cover the metal edges but they have chewed through that. The stove top had 3 screws. All of which were barely caught on the wood that was supposed to be holding it in. The fridge will not stay cold, the door frame on it has broken and the insert will not stay in. The cover that fits over the sink (in an area that is expected to have water) got wet on the edge and has started to expand. The one little drawer in the kitchen has a pencil thin frame to hold it up. After this trip even with the drawer being strapped in, the metal slide broke from the drawer. (After our first use, we noticed the drawer in the kitchen would not stay closed because there was not a latch. Simple fix - installed strap to keep in closed.) Other screws have come from the speakers in the ceiling. We got home from our trip yesterday and have just finished unpacking. We found 6 more screws. Guess I will go and figure out where they have come from. Will be contacting dealership tomorrow. Show less

Purchased new april 2021. First camping trip 7/7/21 to Paducah, KY where purchased waiting on help with service issues that was dealer mess ups on delivery. We have three slides and the main slide has just dropped a piece of trim. Also there is all kinds of insulation hanging below floor level under trailer, snaps to both pocket doors were are backyards and we ended up with damage to both doors by the time we drove nine hours home, valve for blackwater had no handle and it leaks and having issues with door closing without having to pull/push hard to catch and stay closed. At this point we are more frustrated with dealership will see if other issues arise. Haven't attempted to use warranty yet. Show less

We bought our Aerolite brand new 6/2020. 2 days after we went on our first trip. Upon arrival we we noticed metal shavings on the floor near the slide out. 8/2020 flat tire. 9/20 - front LED lights not working. 10/2020 the InCommand system went out completely it had to be completely replaced, Display Commander Show less

My experience has not been good. In the first couple of days the heater quit, and since the dealer where I bought the trailer was over 300 miles away I called Keystone and they said I could have my local RV repair shop fix it, they found oil in the gas pipe that did not get removed after the pipe threading process. When I sent the bill to Keystone they said they would not reimburse me because the pipe could not have oil in the pipe because the heater uses propane gas. After several phone calls Keystone finally reimbursed me the $122.00. The hot water board failed, and one of the fresh water tanks started to leak. Keystone said I could get warranty repair at any Keystone dealer, but I tried several dealers and they told me to take it back to where I bought it. I did finally did find someone 100 miles away to fix it, but it took a week until Keystone decided to send a new fresh water tank. the tank was installed, and the control board for the hot water tank. Thinking I was good to go I hauled my trailer home(100 miles) and parked my trailer. First thing in the morning I went out to unhook the truck from the trailer I found that the fresh water tank was leaking, so another 1oo miles back to the repair shop to drop the trailer off. The next day the repair shop called and said vent port was not welded in good and they offered to weld it which I agreed to so I could get my trailer done. The repair was completed, and back home. With 400 miles on my truck and trailer, and about 300 dollars in fuel we could go camping again. All good now right? Maybe not. When we would get in the shower and shut the water off at the shower head and soap up, and turn the valve back on the water was scalding hot. Given my experience of dealing with Keystone trying to get warranty I decided to fix it myself which I did by installing a check valve in the cold water line to the shower control valve. Now in Feb.21 the second fresh water tank developed a leak, so again I decide to fix it while we were on a trip. I took the leaking tank out and found the drain port had not been welded well to the tank, so I took it to a repair shop in Arizona where they said they could weld it. It took them 5 days to get to it, and when I picked it up I told them It did not look good. They said they checked it and it was good so I put it in and it leaked, I called to tell them and they said just bring it back and they weld it again but I said forget it. I am currently working with a dealer to buy a new fresh water tank from Keystone,(not on warranty since I tried to have it welded). Also I found stress cracks on the gusset plates on the frame which I repaired myself. And finally, after trying to get warranty (like pulling teeth), I decided to try to get a refund on the extended warranty I purchased for $3000 dollars, I am still working on that. So beware, when you buy a new trailer it may not be all that you hoped for. Hope you have better luck than I did, and if you can find a used trailer that someone else fixed all the problems, you might be better off. Show less

Worst camper Iv ever purchased in my life!! Extremely poorly build the slide has space between the slide wall and the base wall so it leaks when it rain and cause mold under the couch!! I said in mine a day!! And the outdoor Awning broke off and messed the roof up with it! And Coleman absolutely nothing about it and said it was my fault which it was not there was no wind at all that day and the awning was only out 30minutes before it broke!! The outdoor storage space door you have to punch to get them to shut all the way and even then they still leak so I do not recommend this at all!!!! 30 grand down the train. It including interest TOTAL PIECE OF CRAP!!!!!!! DO NOT BUY Show less

i purchased this unit in July of 2018. By the end of the first season, I had it back at the dealer for repairs to be made to the floor. A screw had come loose from under the slide which tore the vinyl flooring when i slid it out. The dinette booth back rest had come loose, so that had to be repaired as well. The awning wasnt installed correctly, and that had to be repaired. About a year later. About 6 months later, I noticed the main slide in the living area had a slight sag to it, i thought it was just the trim around the slide. A bit later, i noticed I had water coming in through the slide room. When you walk throught the middle of the trailer,, you can hear boards creaking because they have come loose. The cable system that drives the kitchen slide has come loose. I have had this trailer 2 years now, so I am past the bumper to bumper warranty and left with about $6500 of repairs that Dutchmen doesnt seem to want to help with. I will never purchase another Dutchmen product, and will make sure that none of my friends and family purchase one either. Show less